‘Your call is important to us…’: How chatbots can build better contact centres

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Telcos are being forced to reinvent *service* delivery, says Emmanuelle Salon.

Source : https://www.fin24.com/Opinion/your-call-is-important-to-us-how-chatbots-can-build-better-contact-centres-20190731

Date : August 9, 2019 at 06:25PM

Tags : #CHATBOT