Posted in #CHATBOT ‘Your call is important to us…’: How chatbots can build better contact centres Published Date: 9 août 2019 0 421 Telcos are being forced to reinvent *service* delivery, says Emmanuelle Salon. Source : https://www.fin24.com/Opinion/your-call-is-important-to-us-how-chatbots-can-build-better-contact-centres-20190731 Date : August 9, 2019 at 06:25PM Tags : #CHATBOT Share this... Email Facebook Twitter Linkedin Whatsapp Print Dans la même catégorie ... 0 405 Posted in #CHATBOT From context to solution, using AI to keep your customer happy 0 506 Posted in #BLOCKCHAIN #CHATBOT #DATA #eSANTE #IOT #SMARTCITY Une enveloppe de 2 milliards d’euros pour accélérer la mise en place du Conseil européen de l’innovation 0 442 Posted in #AI ENG #CHATBOT ENG #AI #CHATBOT Adopting an AI chatbot to improve customer and employee experience