Want To Solve A Customer Service Mystery? Put A Chatbot On The Case

Move over Sam Spade—chatbots are the new customer *service* super sleuths. Like in any good detective novel, it happened when I least expected it. I went to a …

Source : https://www.forbes.com/sites/servicenow/2019/08/15/want-to-solve-a-customer-service-mystery-put-a-chatbot-on-the-case/

Date : August 15, 2019 at 06:03PM

Tag(s) : #CHATBOT ENG