Posted in #CHATBOT ENG, #CHATBOT

AirAsia winds down call centers as chatbot takes on customer care

Published Date: 27 août 2019 0 506

KUALA LUMPUR — AirAsia said its customer support hotlines would cease operations by the end of the year, as Asia’s largest low-cost carrier places its chatbot …

Source : https://news.abs-cbn.com/business/08/27/19/airasia-winds-down-call-centers-as-chatbot-takes-on-customer-care

Date : August 27, 2019 at 03:24AM

Tag(s) : #CHATBOT ENG,#CHATBOT,Aviation,AirAsia,Customer,Call Center