Chatbots in Malaysia ‘deeply frustrating’ but potential remains ‘huge’, report says

Brands are increasingly turning to chatbots in Malaysia but few are delivering a positive customer experience, a white paper into the technology has found.

Source : https://www.mumbrella.asia/2019/09/chatbots-in-malaysia-deeply-frustrating-but-potential-remains-huge-report-says

Date : September 13, 2019 at 11:18AM

Tag(s) : #CHATBOT ENG