AI-driven technologies (e.g., natural language processing and machine learning) are now used in many customer service applications to help brands deliver an outstanding customer experience that will drive sales and increase customer retention.
Source : https://datafloq.com/read/5-ways-ai-big-data-changing-customer-experience/7331
Date : December 18, 2019 at 04:37PM
Tag(s) : #DATA ENG
