Customers are engaging with more connected devices than ever before—they’re getting around on smart electric scooters, slyly reading text messages on Apple Watches during meetings, and telling Amazon Alexa which Cardi B song to play next—all of which is part of a phenomenon known as the Internet of Things (IoT).
Source : https://www.zendesk.fr/blog/use-iot-data-create-better-customer-experience/
Date : December 20, 2019 at 08:06PM
Tag(s) : #CHATBOT ENG
