Posted in #CHATBOT ENG

Why Most Chatbots are Annoying and How to Make Sure Yours Isn’t

Published Date: 29 février 2020 0 268

As conversational language interfaces begin to dominate customer service, so does the backlash against chatbots grow. Forrester predicted last year that 2019 would be the year of the backlash against inefficient chatbots, and it looks like they were right.

Source : https://chatbotslife.com/why-most-chatbots-are-annoying-and-how-to-make-sure-yours-isnt-dd814a1df81c?source=rss—-a49517e4c30b—4

Date : February 28, 2020 at 07:28PM

Tag(s) : #CHATBOT ENG