Why Businesses are Using CPaaS to Enrich their Chatbot Experience

Choice is an important part of the customer experience and none more so than how people can interact with your business. But with a myriad of different communications tools and apps available, how can enterprises ensure that their conversational AI applications can connect with customers on a wide variety of channels?

Source : https://chatbotslife.com/why-businesses-are-using-cpaas-to-enrich-their-chatbot-experience-3546ac0be25f?source=rss—-a49517e4c30b—4

Date : March 4, 2020 at 03:33PM

Tag(s) : #CHATBOT ENG