Almost a year ago, I started working on a platform that allowed a customer to complete a transaction in a messaging channel they were talking to us in. Breaking it down, we believed it had the ability to disrupt entire industries that are built on email communication and traditional checkout processes. If purchasing a product, booking a service, or paying an individual was as easy as a single message, why would you ever go back through a traditional checkout? Here’s why it’s important.
Source : https://chatbotslife.com/what-is-conversational-commerce-7b91ce4e4687?source=rss—-a49517e4c30b—4
Date : March 23, 2020 at 05:38PM
Tag(s) : #CHATBOT ENG
