Chip Conley, head of global hospitality and strategy at Airbnb, believed that experience of staying in Airbnb is the soul of customer strategy. He accepted that data analytics is the key to understand and connect customer’s voice to Airbnb product line so envisage the experience customers are seeking when select Airbnb.
Date : April 13, 2020 at 08:53AM
Tag(s) : #AI ENG