Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific use case, instead of a web app? Would people like it better? Would it be more useful? But the story is much bigger than that. Chatbots have so much potential! In this WhatsApp chatbot tutorial, I wanted to share my learning journey, best practices I discovered, and my predictions on the app vs. chatbot question. And beyond: Will chatbots one day replace all traditional…
Source : https://thenextweb.com/syndication/2020/05/12/a-developers-guide-to-building-a-whatsapp-chatbot/
Date : May 12, 2020 at 02:17PM
Tag(s) : Médias internationaux
