What is a customer data platform?

The process of collecting and processing customer data has become complex for businesses. Traditionally, teams have only had access to limited amounts of customer data analytics, and in many cases, the information is inconsistent across systems.

Source : https://www.zendesk.fr/blog/customer-data-platform/

Date : May 12, 2020 at 06:55PM

Tag(s) : #CHATBOT ENG