Posted in #CHATBOT ENG Think Beyond the Chatbot for Great Customer Experience on Social Media Published Date: 22 juillet 2021 0 311 Customers prefer social media channels over telephone support, but many are finding companies fail to meet their expectations. Source : https://www.cmswire.com/customer-experience/think-beyond-the-chatbot-for-great-customer-experience-on-social-media/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss Date : July 21, 2021 at 10:11PM Tag(s) : Médias internationaux Share this... Email Facebook Twitter Linkedin Whatsapp Print Dans la même catégorie ... 0 274 Posted in #CHATBOT ENG #BLOCKCHAIN ENG China’s airlines and airports investing in chatbots, biometrics and blockchain 0 410 Posted in #CHATBOT ENG #AI ENG 8 brilliant AI startups born in Utrecht in Netherlands 0 399 Posted in #CHATBOT ENG 5 keys to boost chatbots adoption in the organisation