It is rare that business doesn’t want to provide a 24×7 personalized services. But they rarely do. Why? It is easy to personalize content in graphical user interface (GUI), but it is generally impossible to personalize arbitrary services as user interaction design and implementation can get out of hand quickly. Hiring live agents is not option, as it is not scalable to operate. Chatbot has the potential to be the solution, but it is too expensive to build today.
Source : https://chatbotslife.com/component-approach-for-chatbot-dca67b36d888?source=rss—-a49517e4c30b—4
Date : November 8, 2021 at 06:02PM
Tag(s) : #CHATBOT ENG