When a Chatbot is not the Best Start for Customer Service

It’s a tough time to be in customer service. Quality care has never been more important, yet savvy consumers have never been harder to impress. At the same time, satisfied customers aren’t necessarily loyal. If you are a startup, the brand is not there to begin with.

Source : https://chatbotslife.com/when-a-chatbot-is-not-the-best-start-for-customer-service-c4c6324e312b?source=rss—-a49517e4c30b—4

Date : October 21, 2020 at 03:35PM

Tag(s) : #CHATBOT ENG