Posted in #CHATBOT ENG Think Beyond the Chatbot for Great Customer Experience on Social Media Published Date: 22 juillet 2021 0 342 Customers prefer social media channels over telephone support, but many are finding companies fail to meet their expectations. Source : https://www.cmswire.com/customer-experience/think-beyond-the-chatbot-for-great-customer-experience-on-social-media/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss Date : July 21, 2021 at 10:11PM Tag(s) : Médias internationaux Share this... Email Facebook Twitter Linkedin Whatsapp Print Dans la même catégorie ... 0 294 Posted in #CHATBOT ENG How DVLA deployed a chatbot and improved customer engagement 0 289 Posted in #CHATBOT ENG New Survey Suggests: 8 Out of 10 People Have Used a Chatbot 0 304 Posted in #CHATBOT ENG 5 most important chatbot metrics to track