What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation’s ambitious post-Soviet digital transformation known as « e-Estonia. » One of the program’s experts, Anna Piperal, explains the key design principles that power the country’s « e-government » — and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens’ trust.
Source : https://www.youtube.com/watch?v=kaU7IPlg9PA
Date : January 28, 2020 at 10:08PM
Tag(s) : #VIDEOS
