Cultivating a culture of customer connection: A CX Moment with Slack’s Ali Rayl

Businesses are going through an unprecedented and unpredictable time–almost overnight, whole industries shifted from being in offices to working from home. We’re all trying to work within this new reality as it happens, and that kind of change brings with it unknowns for our customers.

Source : https://www.zendesk.fr/blog/cx-moment-slack-ali-rayl/

Date : April 25, 2020 at 01:17AM

Tag(s) : #CHATBOT ENG