Catégorie : #CHATBOT ENG

L’actualité anglophone et les applications des chatbots, robots logiciels permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Chatbot Capabilities: Essential Characteristics of Great Bots

What makes a good chatbot great? With so many bots launching to engage with customers and as business/market understanding of […] Source : https://thechatbot.net/characteristics-great-bots/ Date : January 28, 2020 at 11:52AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Customer Service Bots: Chatbots & VACs for Customer Support

Source : https://www.businessinsider.com/customer-service-support-chatbots Date : January 28, 2020 at 06:51PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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4 contact center trends that drive customer experience

Source : https://searchcustomerexperience.techtarget.com/feature/4-contact-center-trends-that-drive-customer-experience Date : January 28, 2020 at 06:51PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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In this guide, we have explained how you can instantly improve customer acquisition using chatbots

In this guide, we have explained how you can instantly improve customer acquisition using chatbots: http://bit.ly/2TT8xIR  #chatbot #customeracquisition #PPCMarketing #AI Source : https://twitter.com/botsify_app/status/1222008911294877696 Date : January 28, 2020 at 06:29AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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CASE STUDY: How Zurich UK worked with a chatbot solutions provider to boost its digital user experience and improve customer satisfaction

Source : https://www.businessinsider.com/case-study-how-zurich-uk-boosted-customer-satisfaction-with-chatbots-2020-1 Date : January 28, 2020 at 12:19AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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What is a Chatbot? How Talking AI Robot Chat Simulators Work

Source : https://www.businessinsider.com/chatbots-talking-ai-robot-chat-machine Date : January 27, 2020 at 09:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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How AI in Web Designing Enhances Customer Experience

Source : https://www.martechoutlook.com/news/how-ai-in-web-designing-enhances-customer-experience-nid-1165.html Date : January 27, 2020 at 09:16PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Hotel Apps Enter a New Decade

Source : https://www.hotel-online.com/press_releases/release/hotel-apps-enter-a-new-decade/ Date : January 27, 2020 at 08:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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How to Transform Utility Customer Service Using Chatbot

Source : https://www.cioapplications.com/news/how-to-transform-utility-customer-service-using-chatbot-nid-5611.html Date : January 27, 2020 at 08:15PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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These are the Top 10 Chatbot Companies of 2020

Source : https://www.instabulletin.com/these-are-the-top-10-chatbot-companies-of-2020/ Date : January 28, 2020 at 07:28AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Conversational marketing trends for the new decade

No matter if you consider 2020 to be the start of a new decade, or you’re among those that think it’s going to begin in 2021, one thing is for sure: we’re at the doorstep of a new era. Source : https://chatbotslife.com/conversational-marketing-trends-for-the-new-decade-863fe556c99a?source=rss—-a49517e4c30b—4 Date : January 27, 2020 at 05:53PM Tag(s)…

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Artificial Intelligence in Chatbots

Chatbots have grown up fast, from scripted simple tools to AI-powered, API-enabled services in just a few short years. They can also now help a business in many ways beyond the usual customer service bot. But what is AI used for in chatbots and how can it benefit any business…

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What you need to know about virtual and chatbot assistants for lawyers

Source : http://www.abajournal.com/web/article/what-you-need-to-know-about-virtual-and-chatbot-assistants-for-lawyers Date : January 27, 2020 at 01:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Business Growth in Chatbot and Robotic Automation Highlights a Fresh Decade of Efficiency

Chatbots and RPA are not new technologies, but their growing adoption among business and enterprise shows others the value in […] Source : https://thechatbot.net/business-growth-in-chatbot-and-robotic-automation-highlights-a-fresh-decade-of-efficiency/ Date : January 27, 2020 at 09:54AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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RCS Chatbots can now improve Enterprise ROI

Source : https://telecom.economictimes.indiatimes.com/tele-talk/rcs-chatbots-can-now-improve-enterprise-roi/4007 Date : January 27, 2020 at 07:28AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Jose Duarte on how chatbots are changing the eCommerce ecosystem

Source : https://www.webwire.com/ViewPressRel.asp?aId=254046 Date : January 27, 2020 at 04:54AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Chatbots 101: How AI is Fueling the Disruptive Force in Customer Relations

Source : https://www.businessinsider.in/tech/news/chatbots-101-how-ai-is-fueling-the-disruptive-force-in-customer-relations/articleshow/73650192.cms Date : January 27, 2020 at 03:23AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Conversational AI—A New Wave Of Chat-Enabled Customer Service

Source : https://insidebigdata.com/2020/01/25/conversational-ai-a-new-wave-of-chat-enabled-customer-service/ Date : January 25, 2020 at 05:33PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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3 Powerful Ways Chatbots Can Improve e-Commerce Sales

Source : https://www.universityherald.com/articles/77176/20200124/3-powerful-ways-chatbots-can-improve-e-commerce-sales.htm Date : January 25, 2020 at 05:26AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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The Future Of Contact Center Work: How To Source New Agent Talent

Source : https://www.forbes.com/sites/forrester/2020/01/24/the-future-of-contact-center-work-how-to-source-new-agent-talent/ Date : January 24, 2020 at 07:04PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print