Catégorie : #CHATBOT ENG

L’actualité anglophone et les applications des chatbots, robots logiciels permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Study: 70% of people will swap store visits for voice assistants by 2022

Consumers increasingly prefer to interact with voice assistants and chatbots than with humans, especially when researching products or responding to customer … Source : https://www.mobilemarketer.com/news/study-70-of-people-will-swap-store-visits-for-voice-assistants-by-2022/563238/ Date : September 19, 2019 at 05:10PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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AI in the Hospitality Industry: Pros and Cons

By Donald Fomby. Over the last several years, AI-powered technologies like voice- and text-enabled assistants and chatbots have become a usual part of our … Source : https://www.hotel-online.com/press_releases/release/ai-in-the-hospitality-industry-pros-and-cons/ Date : September 19, 2019 at 03:57AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Airlines put AI on the frontline of customer service

It’s not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first … Source : https://www.businesstimes.com.sg/asean-business/airlines-put-ai-on-the-frontline-of-customer-service Date : September 19, 2019 at 02:57AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Nestle sustainability chatbot research project wins industry award

Nestlé Australia and InSites Consulting’s chatbot research experiment has just secured top honours at the Australian Market and Social Research Society … Source : https://www.cmo.com.au/article/666536/nestle-chat-bot-research-project-wins-industry-award/ Date : September 18, 2019 at 11:26PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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How Can We Use Chatbots in Education?

The term ‘chatbot’ may not be a universally recognized term yet, but that has not stopped chatbots from embedding themselves in our digital worlds. Anyone who … Source : https://www.thetechedvocate.org/how-can-we-use-chatbots-in-education/ Date : September 19, 2019 at 11:31AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Is SAP Conversational AI a Silver Bullet for Optimized Communications?

New SAP Conversational AI supporting powerful features and capabilities could build, enrich, and improve the performance of chatbots. Here’s more to it. Source : https://www.cioapplications.com/news/is-sap-conversational-ai-a-silver-bullet-for-optimized-communications–nid-5095.html Date : September 19, 2019 at 11:00AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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4 ways brands can incorporate chat messaging into their marketing strategy

Chat messaging has become an effective communication channel between customers and businesses… Source : https://www.bizcommunity.com/Article/196/33/195770.html Date : September 19, 2019 at 09:59AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Ministry of Defence is developing ‘military Alexa’ to give soldiers crucial information using artificial intelligence – iNews

Ministry of Defence has awarded a £700000 contract to explore an AI ‘chatbot’ to feed troops crucial information via secure link. Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information-619685 Date : September 19, 2019 at 08:58AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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The Future of Customer Experience: Chatbots and AI?

UC Today reports on the latest technology news from around the globe. Read similar Contact Centre news to ‘The Future of Customer Experience: Chatbots and … Source : https://www.uctoday.com/contact-centre/the-future-of-customer-experience-chatbots-and-ai/ Date : September 18, 2019 at 08:24AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Is Your Chatbot A Good Listener? 09/19/2019

A new report from Publicis Media finds that consumer chatbot usage has reached 54% of consumers globally. As brands increasingly embrace « chatbots » as … Source : https://www.mediapost.com/publications/article/340866/is-your-chatbot-a-good-listener.html Date : September 18, 2019 at 07:25PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Airlines puts AI on the frontline of customer service

It’s not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first … Source : https://www.businesstimes.com.sg/asean-business/airlines-puts-ai-on-the-frontline-of-customer-service Date : September 18, 2019 at 07:54AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Artificial Intelligence in Chatbot Security Market is Most Likely to Reflect A Staggering Growth Through The Forecast Period 2018

Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, … Source : https://gatorledger.com/2019/09/17/artificial-intelligence-in-chatbot-security-market-is-most-likely-to-reflect-a-staggering-growth-through-the-forecast-period-2018-2026/ Date : September 17, 2019 at 11:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Will AI Chatbots Replace Your Employee Handbook?

When faced with a problem or question, do you reach for a resource book or simply Google it to find a solution? Chances are, you Google it (or ask Alexa). Source : https://www.jdsupra.com/legalnews/will-ai-chatbots-replace-your-employee-50942/ Date : September 17, 2019 at 11:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin…

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iMovo Limited partners up with chatbot automation company

iMovo, a leader in the fields of Customer Experience Management (CEM), Business Intelligence (BI), Workforce Management (WFM) and Artificial Intelligence … Source : https://europeangaming.eu/portal/press-releases/2019/09/17/54408/imovo-limited-partners-up-with-chatbot-automation-company-chatcreate/ Date : September 17, 2019 at 01:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Could your next first-round interview be with a chatbot?

Facing a deluge of applications, some of the world’s largest organisations are increasingly turning to AI and chatbots to help them out. Source : https://www.siliconrepublic.com/careers/impress-ai-chatbot-recruitment-future-work Date : September 17, 2019 at 12:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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UN Launches Facebook Chatbot to Fight Climate Change

Climate is no longer a problem of future world but its a serious issue currently faced by the world across. Increase in the average temperature of the Earth’s … Source : https://www.inventiva.co.in/stories/un-launches-facebook-chatbot-to-fight-climate-change/ Date : September 17, 2019 at 08:25AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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The age of AI and AIOps

This emergence of AI as an operational component of businesses across industry verticals poses a specific challenge for IT operations teams. Source : https://www.datacenterdynamics.com/opinions/age-ai-and-aiops/ Date : September 17, 2019 at 04:05PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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The Seven Patterns Of AI – Forbes

From autonomous vehicles, predictive analytics applications, facial recognition, to chatbots, virtual assistants, cognitive automation, and fraud detection, the use … Source : https://www.forbes.com/sites/cognitiveworld/2019/09/17/the-seven-patterns-of-ai/?ss=cio-network Date : September 17, 2019 at 04:05PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Messaging for businesses is here to stay. WhatsApp and Zendesk show the way ahead

In April 2016, Facebook created the chatbot hype when it launched its bot, M, on Messenger. While the social networking giant’s bot died down later, it left … Source : https://yourstory.com/2019/09/business-messaging-zendesk-whatsapp-facebook-trends Date : September 17, 2019 at 04:52AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Deal-negotiating AI gets backing from ex-Skype founders Estonia’s Pactum is building a chatbot that

Estonia’s Pactum is building a chatbot that can negotiate a contract in 15 minutes and get more value for both sides. Source : https://sifted.eu/articles/deal-negotiating-ai-skype-founders/ Date : September 17, 2019 at 04:22AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print