Catégorie : #CHATBOT ENG

L’actualité anglophone et les applications des chatbots, robots logiciels permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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10 amazing ways chatbots can improve customer engagement in banking

The best service a bank can offer to its customers is one that’s meaningful, engaging, and personalized. Chatbots in banking have huge potential for customer engagement. It gives customers 24/7 access to support and banks can make great use of AI and improve customer engagement to enhance the experience and…

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Conversational AI helps companies to know their customers better

Conversational AI may help you on the way towards brighter future (source: unsplash.com). Source : https://chatbotslife.com/conversational-ai-helps-companies-to-know-their-customers-better-ae320ca8c970?source=rss—-a49517e4c30b—4 Date : June 17, 2021 at 04:35PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Language I/O Introduces a Multilingual Chatbot for Salesforce

Source : https://www.prnewswire.com/news-releases/language-io-introduces-a-multilingual-chatbot-for-salesforce-301313328.html Date : June 16, 2021 at 08:13PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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What is agent experience? (and why it’s good for customers, too)

Companies have long focused on customer experience; some may even say they’re, gasp, customer obsessed. But buzz words aside, all this means is that they’re putting the customer at the center of everything they do. From sales to marketing and support, these companies aim to please at every step of…

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How helpful are Chatbots to customer service?

Source : https://www.jpost.com/special-content/how-helpful-are-chatbots-to-customer-service-671154 Date : June 16, 2021 at 10:18AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Is Chatbot really the future for small-scale Restaurant/Food outlets?

Who would have thought a simple tech can integrate your business across platforms like Facebook Messenger, Google Assistant, Website, Telephone, Telegram, SMS, etc. Chatbots have made this possible. Source : https://chatbotslife.com/is-chatbot-really-the-future-for-small-scale-restaurant-food-outlets-c29784ad44d3?source=rss—-a49517e4c30b—4 Date : June 16, 2021 at 06:12PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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5 Uses of Artificial Intelligence to Improve Customer Experience Measurement

Source : https://smallbiztrends.com/2021/06/customer-experience-measurement.html Date : June 15, 2021 at 09:50PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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How Can Chatbots Modernize HR Processes?

Source : https://www.fenews.co.uk/fevoices/70229-how-to-modernize-hr-processes-with-chatbots Date : June 15, 2021 at 08:17PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #AI ENG

What’s Next for Conversational AI?

We’re barely scraping the surface of what conversational chatbots can do. So what comes next for conversational AI? Source : https://www.cmswire.com/digital-experience/whats-next-for-conversational-ai/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss Date : June 15, 2021 at 10:03PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

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A Guide To Chatbot Testing Framework & Techniques 2021

Nowadays, almost every site uses Chatbots, whether it’s a social network, a website, or an e-commerce platform. Chatbots help expand your business and manage your CRM (Customer Retention Management) interaction like a professional. Source : https://chatbotslife.com/a-guide-to-chatbot-testing-framework-techniques-2021-7b894313fd87?source=rss—-a49517e4c30b—4 Date : June 15, 2021 at 05:27PM Tag(s) : #CHATBOT ENG Share this… Email…

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Finn AI adds three new chatbot service levels

Finn AI, the leading provider of conversational AI for banks, today announces three new chatbot service Levels, each built on the same AI foundation, designed to let banks and credit unions choose an optimal path for delivering AI enhanced experiences to their customers and members. Source : https://www.finextra.com/pressarticle/88081/finn-ai-adds-three-new-chatbot-service-levels?utm_medium=rssfinextra&utm_source=finextrafeed Date :…

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Service Desk supplements customer support with Virtual Agent chatbot

Source : https://its.unc.edu/2021/06/11/virtual-agent-chatbot/ Date : June 14, 2021 at 07:55PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Insurance Chatbot | The success story of 3 largest companies

Life can come at you in unpredictable ways, and having yourself safely insured is always a smart investment plan. Source : https://chatbotslife.com/insurance-chatbot-the-success-story-of-3-largest-companies-ff0e6e387f2d?source=rss—-a49517e4c30b—4 Date : June 14, 2021 at 06:09PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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KMC WhatsApp chatbot for vaccination crosses 75,000 bookings

… Municipal Corporation’s WhatsApp chatbot for vaccination registration and slot … Municipal Corporation’s WhatsApp chatbot for vaccination registration and slot … vaccination for 45 plus. The chatbot has helped smoothen the vaccine … Source : https://it.einnews.com/article/543652503/-FmrzwqgdonhONSL?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : June 12, 2021 at 03:19PM Tag(s) : #CHATBOT ENG Share this… Email…

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5 ways chatbots can help teams elevate business outcomes

Source : https://backendnews.net/5-ways-chatbots-can-help-teams-elevate-business-outcomes/ Date : June 14, 2021 at 03:13AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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AI chatbot to answer queries

Source : https://www.bangkokpost.com/thailand/general/2131095/ai-chatbot-to-answer-queries Date : June 12, 2021 at 01:30AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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How to Recharge Your Jio Number Using JioCare WhatsApp Chatbot

Source : https://beebom.com/how-recharge-jio-number-using-jiocare-whatsapp-chatbot/ Date : June 11, 2021 at 01:40PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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A quick guide on conversation management and how to build a chatbot?

Source : https://chatbotslife.com/a-quick-guide-on-conversation-management-and-how-to-build-a-chatbot-3b3dca8ae332?source=rss—-a49517e4c30b—4 Date : June 11, 2021 at 05:30PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Covid: Calcutta Municipal Corporation to suspend chatbot booking, cites lack of vaccines

Source : https://www.telegraphindia.com/west-bengal/calcutta/covid-calcutta-municipal-corporation-to-suspend-chatbot-booking-cites-lack-of-vaccines/cid/1818408 Date : June 10, 2021 at 10:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Tohoku University: Tohoku University Chatbot Mascot Design Contest

Source : https://indiaeducationdiary.in/tohoku-university-tohoku-university-chatbot-mascot-design-contest/ Date : June 10, 2021 at 06:29PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print