Catégorie : #CHATBOT

L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Posted in #CHATBOT FRA #IA FRA

Le service client : l’IA vue comme une assistante efficace

Le service client est le centre névralgique des entreprises. Mais avec l’évolution des modes de communication, de la digitalisation et de l’omnicanalité , il a dû s’adapter. Porteuse de nombreuses promesses, l’IA s’implante peu à peu dans le service client. Mais de nombreux freins techniques, financiers et humains impactent son…

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Posted in #CHATBOT FRA

Coronavirus : BOTdesign crée un chatbot de suivi des patients à distance

développe des chatbots et messageries instantanées de santé sécurisées, utilisées par plus de 2000 patients et soignants dans 12 établissements en … Source : https://www.lejournaldesentreprises.com/toulouse/breve/coronavirus-botdesign-cree-un-chatbot-de-suivi-des-patients-distance-494502 Date : April 25, 2020 at 04:04PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG #CHATBOT ENG

Vonage Enables AI Chatbot for Spanish Government to Provide Accurate, Updated COVID-19 Information

Source : https://www.streetinsider.com/Business+Wire/Vonage+Enables+AI+Chatbot+for+Spanish+Government+to+Provide+Accurate%2C+Updated+COVID-19+Information/16774442.html Date : April 25, 2020 at 06:26PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Jalios propose son module de chatbot !

C’est l’occasion pour Klee Group, un de ses partenaires historiques, de mettre à disposition sur la Marketplace Jalios un connecteur NPL (reconnaissance du langage) Open source !… Source : http://www.mtom-mag.com/article10405.html Date : April 25, 2020 at 05:57PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Three Digital Ways to Convert After-Hours Leads Into Sales

Source : https://www.dealermarketing.com/three-digital-ways-to-convert-after-hours-leads-into-sales/ Date : April 26, 2020 at 05:58AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Transformer l’expérience client grâce aux opérations intelligentes

La satisfaction instantanée. C’est ce que veulent les clients, mais leurs exigences évoluent constamment… Source : http://www.mtom-mag.com/article10377.html Date : April 24, 2020 at 07:29AM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Un chatbot « spécial COVID » créé par un Isséen

François Falala-Sechet est cofondateur de clevy.io, une entreprise spécialiste de l’édition de chatbots. Habitant d’Issy-les-Moulineaux, il a proposé à la Ville un chatbot spécialisé sur le covid- 19 afin de mieux informer les Isséens. Ce chatbot est accessible depuis la page d’information du site web de la ville d’Issy-les-Moulineaux sur la…

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Posted in #SMARTCITY FRA #CHATBOT FRA

Grace à un habitant, Issy-les-Moulineaux se dote d’un chatbot spécial Covid

On ne présente plus la ville d’Issy-les-Moulineaux, cité du Grand Paris et … à chacun de contribuer à l’intelligence de cette cité de 68 500 habitants. Source : https://www.villeintelligente-mag.fr/Grace-a-un-habitant-Issy-les-Moulineaux-se-dote-d-un-chatbot-special-Covid_a885.html Date : April 24, 2020 at 06:55PM Tag(s) : #SMARTCITY FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Voicebot — All you must know

When you hear of the name ‘voicebot’, what is the first thing come up in your mind? Amazon Alexa? Apple Siri? Or Ok Google? Yes, they are voicebots. These voicebots serve in a sound box. Source : https://chatbotslife.com/voicebot-all-you-must-know-fe4847e17b64?source=rss—-a49517e4c30b—4 Date : April 24, 2020 at 03:44PM Tag(s) : #CHATBOT ENG Share this……

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Posted in #CHATBOT ENG #AI ENG

Coronavirus: will call centre workers lose their ‘voice’ to AI?

Source : https://www.ft.com/content/990e89de-83e9-11ea-b555-37a289098206 Date : April 24, 2020 at 08:08AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #AI ENG

How AI Chatbots in Finance are Reshaping Customer Service

AI chatbots in finance, insurance companies and banks have established themselves as the best tool to add value to the user experience and cut management costs. Source : https://chatbotslife.com/how-ai-chatbots-in-finance-are-reshaping-customer-service-ceacb093a3b6?source=rss—-a49517e4c30b—4 Date : April 24, 2020 at 03:43PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Cultivating a culture of customer connection: A CX Moment with Slack’s Ali Rayl

Businesses are going through an unprecedented and unpredictable time–almost overnight, whole industries shifted from being in offices to working from home. We’re all trying to work within this new reality as it happens, and that kind of change brings with it unknowns for our customers. Source : https://www.zendesk.fr/blog/cx-moment-slack-ali-rayl/ Date :…

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Posted in #CHATBOT ENG

3 important principles of change management

Businesses are rapidly evolving, particularly in response to the COVID-19 pandemic. If anything, the pandemic has accelerated change, demanding organizations make bigger pivots even faster. As Beth Comstock, former vice chair of General Electric, wrote in her 2018 book Imagine It Forward: “The pace of change will never be slower…

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Posted in #CHATBOT ENG #eSANTE ENG

Chatbots Are The Future Of Medicine Says This Startup

Source : https://www.forbes.com/sites/danieldambrosio/2020/04/23/chatbots-are-the-future-of-medicine-says-this-startup/ Date : April 24, 2020 at 03:06AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG #CHATBOT ENG

These are some of the best AI chatbot apps for Android

Source : https://www.technobezz.com/news/2020/04/22/these-are-some-of-the-best-ai-chatbot-apps-for-android/ Date : April 23, 2020 at 09:30PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

The 7 Best Slack Bots

Slack is the leading instant messaging platform for tech-forward companies. As chatbot connoisseurs, we need to recognize the vital role… Source : https://chatbotslife.com/the-7-best-slack-bots-461cb25adb10?source=rss—-a49517e4c30b—4 Date : April 23, 2020 at 04:21PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

DOH deploys chatbot against false information on COVID-19

… (DOH) launched Thursday an automated chatbot that would answer the public … respiratory illness COVID-19. The chatbot named “KIRA” or “Katuwang na … all platforms. At present, the chatbot can be accessed through Facebook … Source : https://it.einnews.com/article/515314305/j_Yk4H4vukGMaN2O?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : April 23, 2020 at 04:43PM Tag(s) : #CHATBOT ENG…

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Posted in #CHATBOT ENG #AI ENG

Vonage enables AI chatbot for Spanish government

Source : https://www.telecompaper.com/news/vonage-enables-ai-chatbot-for-spanish-government–1335755 Date : April 23, 2020 at 04:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Tigran chatbot collects ideas to rethink Yerevan Circular Garden

Source : https://itel.am/en/news/11827 Date : April 23, 2020 at 04:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Deloitte Digital develops chatbot for swamped pension funds

Source : https://www.consultancy.com.au/news/1928/deloitte-digital-develops-chatbot-for-swamped-pension-funds Date : April 22, 2020 at 09:21PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print