Catégorie : #CHATBOT
L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.
Le service client : l’IA vue comme une assistante efficace
Le service client est le centre névralgique des entreprises. Mais avec l’évolution des modes de communication, de la digitalisation et de l’omnicanalité , il a dû s’adapter. Porteuse de nombreuses promesses, l’IA s’implante peu à peu dans le service client. Mais de nombreux freins techniques, financiers et humains impactent son…
Coronavirus : BOTdesign crée un chatbot de suivi des patients à distance
développe des chatbots et messageries instantanées de santé sécurisées, utilisées par plus de 2000 patients et soignants dans 12 établissements en … Source : https://www.lejournaldesentreprises.com/toulouse/breve/coronavirus-botdesign-cree-un-chatbot-de-suivi-des-patients-distance-494502 Date : April 25, 2020 at 04:04PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
Vonage Enables AI Chatbot for Spanish Government to Provide Accurate, Updated COVID-19 Information
Source : https://www.streetinsider.com/Business+Wire/Vonage+Enables+AI+Chatbot+for+Spanish+Government+to+Provide+Accurate%2C+Updated+COVID-19+Information/16774442.html Date : April 25, 2020 at 06:26PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Jalios propose son module de chatbot !
C’est l’occasion pour Klee Group, un de ses partenaires historiques, de mettre à disposition sur la Marketplace Jalios un connecteur NPL (reconnaissance du langage) Open source !… Source : http://www.mtom-mag.com/article10405.html Date : April 25, 2020 at 05:57PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print
Three Digital Ways to Convert After-Hours Leads Into Sales
Source : https://www.dealermarketing.com/three-digital-ways-to-convert-after-hours-leads-into-sales/ Date : April 26, 2020 at 05:58AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Transformer l’expérience client grâce aux opérations intelligentes
La satisfaction instantanée. C’est ce que veulent les clients, mais leurs exigences évoluent constamment… Source : http://www.mtom-mag.com/article10377.html Date : April 24, 2020 at 07:29AM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print
Un chatbot « spécial COVID » créé par un Isséen
François Falala-Sechet est cofondateur de clevy.io, une entreprise spécialiste de l’édition de chatbots. Habitant d’Issy-les-Moulineaux, il a proposé à la Ville un chatbot spécialisé sur le covid- 19 afin de mieux informer les Isséens. Ce chatbot est accessible depuis la page d’information du site web de la ville d’Issy-les-Moulineaux sur la…
Grace à un habitant, Issy-les-Moulineaux se dote d’un chatbot spécial Covid
On ne présente plus la ville d’Issy-les-Moulineaux, cité du Grand Paris et … à chacun de contribuer à l’intelligence de cette cité de 68 500 habitants. Source : https://www.villeintelligente-mag.fr/Grace-a-un-habitant-Issy-les-Moulineaux-se-dote-d-un-chatbot-special-Covid_a885.html Date : April 24, 2020 at 06:55PM Tag(s) : #SMARTCITY FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
Voicebot — All you must know
When you hear of the name ‘voicebot’, what is the first thing come up in your mind? Amazon Alexa? Apple Siri? Or Ok Google? Yes, they are voicebots. These voicebots serve in a sound box. Source : https://chatbotslife.com/voicebot-all-you-must-know-fe4847e17b64?source=rss—-a49517e4c30b—4 Date : April 24, 2020 at 03:44PM Tag(s) : #CHATBOT ENG Share this……
Coronavirus: will call centre workers lose their ‘voice’ to AI?
Source : https://www.ft.com/content/990e89de-83e9-11ea-b555-37a289098206 Date : April 24, 2020 at 08:08AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
How AI Chatbots in Finance are Reshaping Customer Service
AI chatbots in finance, insurance companies and banks have established themselves as the best tool to add value to the user experience and cut management costs. Source : https://chatbotslife.com/how-ai-chatbots-in-finance-are-reshaping-customer-service-ceacb093a3b6?source=rss—-a49517e4c30b—4 Date : April 24, 2020 at 03:43PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Cultivating a culture of customer connection: A CX Moment with Slack’s Ali Rayl
Businesses are going through an unprecedented and unpredictable time–almost overnight, whole industries shifted from being in offices to working from home. We’re all trying to work within this new reality as it happens, and that kind of change brings with it unknowns for our customers. Source : https://www.zendesk.fr/blog/cx-moment-slack-ali-rayl/ Date :…
3 important principles of change management
Businesses are rapidly evolving, particularly in response to the COVID-19 pandemic. If anything, the pandemic has accelerated change, demanding organizations make bigger pivots even faster. As Beth Comstock, former vice chair of General Electric, wrote in her 2018 book Imagine It Forward: “The pace of change will never be slower…
Chatbots Are The Future Of Medicine Says This Startup
Source : https://www.forbes.com/sites/danieldambrosio/2020/04/23/chatbots-are-the-future-of-medicine-says-this-startup/ Date : April 24, 2020 at 03:06AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
These are some of the best AI chatbot apps for Android
Source : https://www.technobezz.com/news/2020/04/22/these-are-some-of-the-best-ai-chatbot-apps-for-android/ Date : April 23, 2020 at 09:30PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
The 7 Best Slack Bots
Slack is the leading instant messaging platform for tech-forward companies. As chatbot connoisseurs, we need to recognize the vital role… Source : https://chatbotslife.com/the-7-best-slack-bots-461cb25adb10?source=rss—-a49517e4c30b—4 Date : April 23, 2020 at 04:21PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
DOH deploys chatbot against false information on COVID-19
… (DOH) launched Thursday an automated chatbot that would answer the public … respiratory illness COVID-19. The chatbot named “KIRA” or “Katuwang na … all platforms. At present, the chatbot can be accessed through Facebook … Source : https://it.einnews.com/article/515314305/j_Yk4H4vukGMaN2O?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : April 23, 2020 at 04:43PM Tag(s) : #CHATBOT ENG…
Vonage enables AI chatbot for Spanish government
Source : https://www.telecompaper.com/news/vonage-enables-ai-chatbot-for-spanish-government–1335755 Date : April 23, 2020 at 04:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Tigran chatbot collects ideas to rethink Yerevan Circular Garden
Source : https://itel.am/en/news/11827 Date : April 23, 2020 at 04:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Deloitte Digital develops chatbot for swamped pension funds
Source : https://www.consultancy.com.au/news/1928/deloitte-digital-develops-chatbot-for-swamped-pension-funds Date : April 22, 2020 at 09:21PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print