Catégorie : #CHATBOT

À l’occasion du Customer Engagement Summit organisé à Paris le 21 janvier 2020, Pegasystems, en partenariat avec le cabinet d’études Savanta, révèle les résultats d’une enquête portant sur l’expérience client menée auprès de 450 professionnels en France. Et en extrait quatre leviers de progression. Source : https://www.relationclientmag.fr/Thematique/data-room-1252/Breves/Etude-leviers-ameliorer-son-experience-client-346190.htm#utm_source=IndexThematique&utm_medium=Rss&utm_campaign= Date : January…

Source : https://www.bbntimes.com/technology/understanding-how-chatbots-work-with-nlp-nlg-and-nlu Date : January 22, 2020 at 06:37AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.business2community.com/customer-experience/building-a-customer-service-dream-team-02277241 Date : January 22, 2020 at 12:55AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

69% des clients déclarent préférer le chatbot à l’échange humain lorsqu’il s’agit de gagner du temps. Avec un processus d’achat qui est devenue long … Source : https://www.actionco.fr/Thematique/strategie-commerciale-1218/Breves/Comment-vendre-grace-chatbot-345230.htm Date : January 22, 2020 at 01:26AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

Dispositif de pré-recrutement, assistant virtuel, outil de performance RH… Le chatbot est devenu un levier pour la marque employeur et une … Source : https://www.exclusiverh.com/articles/gestion-talents/chatbot-rh-5-conseils-pour-se-lancer-en-2020.htm Date : January 21, 2020 at 06:20PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

« Avec les chatbots, il y a un basculement radical des usages », Tony Chavatte (Banque Casino). Source : https://www.usine-digitale.fr/article/avec-les-chatbots-il-y-a-un-basculement-radical-des-usages-tony-chavatte-banque-casino.N921814 Date : January 21, 2020 at 04:23PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

La start-up spécialisée dans les chatbots a fait de la lutte contre les déchets son terrain de croissance. Grâce à son Trizzy, un assistant zéro déchet. Source : https://www.sudouest.fr/2020/01/21/-7086474-4583.php Date : January 21, 2020 at 09:13AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : http://www.informationweek.com/big-data/ai-machine-learning/how-to-manage-the-human-machine-workforce/a/d-id/1336831 Date : January 21, 2020 at 02:35PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

My primary purpose for owning a phone is to message — God forbid I need to make a call! Messaging just works, and Telegram takes it to… Source : https://chatbotslife.com/three-indispensable-telegram-chatbots-fde09524c956?source=rss—-a49517e4c30b—4 Date : January 21, 2020 at 01:39PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Would you like to provide a reliable weather forecast for your customers so they can check if the weather is suitable for planned activities? Do you want to deliver better customer experience through your chatbot? Source : https://blog.botmakers.net/how-to-add-the-weather-forecast-option-to-your-messenger-bot-1ba5749ee935?source=rss—-5a14bef99765—4 Date : January 21, 2020 at 11:16AM Tag(s) : #CHATBOT ENG Share this……

Source : https://www.techinasia.com/chatbot-startup-pandai-secures-preseries-funding Date : January 21, 2020 at 05:24AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://searchcustomerexperience.techtarget.com/tip/5-ways-a-chatbot-for-the-contact-center-can-help-workflow Date : January 20, 2020 at 11:39PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

… avatar icons used in the chatbot, interaction methods and tips and … Providence St. Joseph is employing chatbot technology for FAQs, as well … individuals that will use the chatbot are not healthy, and … St. Joesph’s chatbot tricks and tools at HIMSS20 … Source : https://it.einnews.com/article/507656769/tblj30zLx7TZFcOV?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : January 20,…

Source : https://www.bnamericas.com/en/interviews/using-artificial-intelligence-to-generate-value Date : January 20, 2020 at 07:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://techstory.in/5-technologies-small-business-can-use-to-improve-customer-service/ Date : January 20, 2020 at 06:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

As the world becomes increasingly conversational, companies need to act fast, because this major shift impacts their two main audiences: employees and customers. Source : https://cai.tools.sap/blog/why-integrating-horizontal-coverage-when-building-chatbots-is-key/ Date : January 20, 2020 at 04:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.moneycontrol.com/news/technology/fintech-will-chatbots-change-the-face-of-banking-in-2020-4836181.html Date : January 20, 2020 at 02:57PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Bref, le Blue Monday, c’est vraiment la déprime assurée… Heureusement, Messenger vous a listé 4 chatbots idéals lors du Blue Monday pour vous … Source : https://www.influenth.com/blue-monday-messenger/ Date : January 20, 2020 at 05:03PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

LES 5 LEVIERS DE 2020 Priorité aux persona, intentions, contact direct, influence, Puissance de marque, voici les points clé qu’il faut retenir de cette conférence dans le marketing BtoB. L’Adetem n’a pas fait les choses à moitié ce jeudi 16 janvier et c’est muni de deux experts en la matière : Marie-Pierre…

Source : http://www.businesschief.com/leadership/8492/Point-Break-how-to-ride-the-chatbot-wave-without-hitting-the-wall Date : January 18, 2020 at 11:28AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print