Catégorie : #CHATBOT
L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.
Predicting the ROI of chatbots
“It will take too long to see the benefits.” “Bots will replace agents.” “Will we really be able to see the ROI?” Source : https://chatbotslife.com/predicting-the-roi-of-chatbots-12479a81410a?source=rss—-a49517e4c30b—4 Date : October 22, 2019 at 11:33PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Why It Is Indispensable to Have a ManyChat Bot for Your Optometry Clinic
Isn’t it great to have the ability to save information and contact details provided by patients just using a chatbot for your Optometry office? What’s more, schedule visits with them. Yes, it’s a goldmine! Source : https://blog.botmakers.net/why-it-is-indispensable-to-have-a-manychat-bot-for-your-optometry-clinic-1c60c1c25d18?source=rss—-5a14bef99765—4 Date : October 23, 2019 at 01:02PM Tag(s) : #CHATBOT ENG Share this……
Why Chatbots Need Blockchain
The combination of chatbots and blockchain can revolutionize many sectors. That’s why chatbots need blockchain to be more effective in different industries. The fact that we live in a digital era can not be contested. Even now, most of you would be reading this blog after having scrolled web pages…
How can a Customer Support Chatbot enhance my businesses’ success?
Source : https://www.business.com/advice/answers/question/how-is-customer-support-chatbot-successful-in-enh/ Date : October 22, 2019 at 02:53PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Afin de réduire les contacts entrant @LaBanquePostale a fait le choix de mettre en place une FAQ Dynamique, permettant à l’internaute d’obtenir une réponse instantanée
Afin de réduire les contacts entrant @LaBanquePostale a fait le choix de mettre en place une FAQ Dynamique, permettant à l’internaute d’obtenir une réponse instantanée Camille Clavreul revient sur l’origine du projet et sur son expérience avec Inbenta ! https://www.youtube.com/watch?v=DG4mfR59iOY&t=8s … Source : https://twitter.com/inbenta_fr/status/1186966496586526721 Date : October 23, 2019 at 01:50PM…
Creative Virtual’s Liam Ryan to Deliver a Keynote Presentation at the CXtech Conference and Technology Showcase in London
Source : https://www.prweb.com/releases/creative_virtuals_liam_ryan_to_deliver_a_keynote_presentation_at_the_cxtech_conference_and_technology_showcase_in_london/prweb16660274.htm Date : October 22, 2019 at 09:19AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Créer un chatbot en mode collaboratif
BOTNATION.AI retweeted: Botnation. Créer un chatbot en mode collaboratif #ChatBot #Collaboration #Outils buff.ly/2Bv8zvY Source : https://twitter.com/BotNationAI/status/1186507501640007680 Date : October 22, 2019 at 08:00AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
AirAsia call centre to go entirely online with chatbot service
… anytime, so we developed a chatbot named ‘Ava’ to provide 24 … Source : https://it.einnews.com/article/499950505/gnbFn2A8mbR0suhG?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : October 22, 2019 at 07:33AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
20 Fresh Examples of Customer Experience Innovation
Source : https://www.forbes.com/sites/blakemorgan/2019/10/21/20-fresh-examples-of-customer-experience-innovation/ Date : October 22, 2019 at 01:16AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Chatbot Use Cases: Some Of The Most Innovative Chatbots
Digital communication is always changing. Specifically, in online marketing things are moving at a rapid pace and new trends can be born overnight. Source : https://chatbotslife.com/chatbot-use-cases-some-of-the-most-innovative-chatbots-7ef1c01681a2?source=rss—-a49517e4c30b—4 Date : October 21, 2019 at 09:16PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Amazon vice president of global comms Craig Berman moves to chatbot company Live Person
Amazon vice president of global communications, Craig Berman, has departed the digital retail giant for chatbot company, Live Person. Berman led the public relations for Amazon Entertainment, advised on corporate and crisis communications, and was involved in the launch of its Kindle, Fire, and Alexa products. Source : https://mumbrella.com.au/amazon-vice-president-of-global-comms-craig-berman-moves-to-chatbot-company-live-person-603492 Date…
7 Chatbots in the Financial Industry – Paypal, Kasisto, and More
Source : https://emerj.com/ai-sector-overviews/7-chatbots-in-financial-industry/ Date : October 21, 2019 at 02:40PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
7 Reasons Why People Unsubscribe From Your Chatbot
Put simply, it’s using a chatbot to help you have more meaningful conversations with your customers. To quote Matt Leitz and Molly Mahoney, think of it like a website sales funnel and email marketer met on Facebook and had a love child. Source : https://chatbotslife.com/7-reasons-why-people-unsubscribe-from-your-chatbot-3697cea8b3d9?source=rss—-a49517e4c30b—4 Date : October 21, 2019…
Step-by-step guide: How to setup a Zendesk chatbot with ChatCreate.
If you’re running a support operation with thousands of chats and tickets, chances are you’ve probably looked into optimising things with a chatbot. Even with well maintained knowledge bases and self-service infrastructure, your agents still spend a significant amount of their time answering questions like “how can I get a…
How to Make Your Chatbot Successful in the E-Commerce Market
Source : https://martechseries.com/mts-insights/guest-authors/make-chatbot-successful-ecommerce-market/ Date : October 21, 2019 at 12:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
370M de véhicules devraient être équipées de reconnaissance vocale d’ici 2023
370M de véhicules devraient être équipées de reconnaissance vocale d’ici 2023 Source : https://twitter.com/Alex_Barillet/status/1186287287946137600 Date : October 21, 2019 at 05:18PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
« Comble de l’ironie, tous les GAFA sont clients de Teleperformance » On parle bien d’un acteur historique français du call center à l’heure où les bots omniscients devaient remplacer les humains…
« Comble de l’ironie, tous les GAFA sont clients de Teleperformance » On parle bien d’un acteur historique français du call center à l’heure où les bots omniscients devaient remplacer les humains… Source : https://twitter.com/tomg_/status/1186287919885099008 Date : October 21, 2019 at 04:54PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin…
La stratégie de la SNCF pour devenir un acteur important dans le MaaS
Comment beaucoup d’entreprises, nous nous sommes d’abord intéressés aux chatbots. Notre premier chatbot date de 2016. Mais selon nous, le … Source : https://www.tom.travel/2019/10/21/strategie-sncf-pour-devenir-acteur-important-maas/ Date : October 21, 2019 at 04:01PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
Talkspirit intègre chatbot et diffusion vidéo en direct
En dix ans, les réseaux sociaux d’entreprise ont largement évolué pour se transformer en plateformes numériques (…) Source : https://www.lemondeinformatique.fr/actualites/lire-talkspirit-integre-chatbot-et-diffusion-video-en-direct-76838.html Date : October 21, 2019 at 06:11PM Tag(s) : Médias Share this… Email Facebook Twitter Linkedin Whatsapp Print
Retail : Manutan accélère grâce à l’IA de compréhension du langage naturel de Golem.ai
Golem.ai a annoncé que Manutan avait intégré sa solution d’IA pour simplifier les processus et automatiser les tâches répétitives. Le groupe était confronté à un défi de taille du fait des milliers d’emails à traiter par jour. La deepTech Golem.ai a donc mis à sa disposition son IA de compréhension du…