Catégorie : #CHATBOT

L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Posted in #CHATBOT FRA

Election du service client de l’année: 25% du panel renouvelé

L’une des tendances concerne le chatbot: l’usage de ce canal ne décolle pas (11% des Français disent avoir utilisé un chatbot l’an dernier). Source : https://www.relationclientmag.fr/Thematique/gouvernance-1253/Breves/Election-service-client-annee-panel-renouvele-342307.htm Date : September 16, 2019 at 03:35PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #AI ENG

New AI technique targets Alexa’s contextual understanding

Researchers at Amazon have proposed a technique that improves Alexa’s contextual understanding of conversational dialogue.Read More Source : https://venturebeat.com/2019/09/16/researchers-use-ai-to-improve-alexas-contextual-understanding/ Date : September 16, 2019 at 04:34PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #AI ENG

Artificial Intelligence in Chatbot Security Market Outlook, Top Companies, Future Prospects

Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, … Source : https://www.veteransinsights.com/artificial-intelligence-in-chatbot-security-market-outlook-top-companies-future-prospects/ Date : September 16, 2019 at 06:18PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Alexa va intégrer une nouvelle forme de compréhension contextuelle

Alexa va être capable de prendre en compte l’historique de nos conversations pour formuler des réponses encore plus précises. Source : https://siecledigital.fr/2019/09/16/alexa-va-integrer-une-nouvelle-forme-de-comprehension-contextuelle/ Date : September 16, 2019 at 06:20PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

L’assistant vocal d’Orange Djingo finalement lancé cet automne

D’abord prévu à l’hiver, puis au printemps 2019, l’assistant vocal d’Orange, Djingo, sera finalement commercialisé cet automne. La fin d’un long feuilleton perturbé par de nombreuses difficultés techniques pour l’opérateur historique. Source : https://www.zdnet.fr/actualites/l-assistant-vocal-d-orange-djingo-finalement-lance-cet-automne-39890671.htm#xtor=123456 Date : September 16, 2019 at 04:25PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter…

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Posted in #CHATBOT ENG

5 ways to use artificial intelligence (AI) to improve business efficiency

If employees are bogged down with bad processes, it’ll be hard to remain profitable. Here are five ways enterprises can use AI for help: Source : https://www.information-age.com/5-ways-to-use-ai-to-improve-business-efficiency-123485341/ Date : September 16, 2019 at 12:45PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

AI should ‘augment, not replace’, says Avaya

Companies in SA are making headway on augmenting machine intelligence to drive better customer experiences, says Yaser Alzubaidi, digital engagement … Source : https://www.itweb.co.za/content/DZQ58MVJ3JVMzXy2/j5alrvQgkY1MpYQk Date : September 16, 2019 at 12:45PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

[Webinar] Next-gen retail: 10 changements radicaux dans le retail américain

Source : https://www.frenchweb.fr/webinar-marketing-retail/375346 Date : September 16, 2019 at 01:44PM Tag(s) : Fédération & Syndicats Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Entropia study claims chatbot experience hindered when only developed on Facebook

Chatbots are slowly becoming commonplace in this day and age as more brands jump on the bandwagon to create more efficient and personalised user … Source : https://www.marketing-interactive.com/chatbot-experience-limited-when-compromised-for-development-cost-says-study/ Date : September 16, 2019 at 11:14AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Info-graphic view of Chatbot for Banking Market Viewpoint

I“Advanced Research Report on “Chatbot for Banking Market 2019 : Summary: Greatness consistency keeps up by Earn Experiences in Exploration Report in … Source : http://industryuptodate.us/info-graphic-view-of-chatbot-for-banking-market-viewpoint-trends-and-predictions-2019-2024-kasisto-livechat-google-ibm-watson/44407/ Date : September 16, 2019 at 09:41AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Bangko Sentral ng Pilipinas to boost financial services by using AI and API

The Bangko Sentral ng Pilipinas (BSP) recently won two awards in the Central Banking Fintech and Regtech Global awards. According to a recent press release … Source : https://www.opengovasia.com/bangko-sentral-ng-pilipinas-to-boost-financial-services-by-using-ai-and-api/ Date : September 16, 2019 at 09:41AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Should Chatbots Appear Human? – UC Today

In today’s fast-paced business world, automation is a crucial tool for businesses that need to keep their organisation running at record pace. Chatbots can be a … Source : https://www.uctoday.com/contact-centre/should-chatbots-appear-human/ Date : September 16, 2019 at 09:41AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

T-Bott, le chatbot français pour PME 100% made in Normandie

En automatisant cette réponse à un agent conversationnel (ou chatbot) à qui l’on apprend à répondre, l’expert peut se recentrer sur des activités à … Source : https://www.normandinamik.cci.fr/t-bott-le-chatbot-francais-pour-pme-100-made-in-normandie/ Date : September 16, 2019 at 09:30AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Du chatbot aux jeux vidéo, 3 start-up à suivre

Sous notre loupe : un chatbot qui présente les infos, un restaurant sans salle et un éditeur de jeux vidéo dans le cloud très engagé. Source : https://www.capital.fr/votre-carriere/du-chatbot-aux-jeux-video-3-start-up-a-suivre-1350213 Date : September 16, 2019 at 09:34AM Tag(s) : Médias Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG #CHATBOT ENG

AI bots begin to speak well for business – Livemint

Enterprises around the world, including in India, are turning to AI-powered chatbots for customer acquisition, knowledge management and employee … Source : https://www.livemint.com/technology/tech-news/ai-bots-begin-to-speak-well-for-business-1568614385906.html Date : September 16, 2019 at 08:39AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

[Livre Blanc] Le guide ultime du feedback client

Découvrez l’impact du feedback client, comment anticiper, identifier et analyser les besoins spécifiques de vos clients Source : https://www.frenchweb.fr/livre-blanc-feedback-client/374643 Date : September 16, 2019 at 08:46AM Tag(s) : Fédération & Syndicats Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Here’s How Advanced Chatbots Market Booming by 2027

The Advanced Chatbots market accounted to US$ 1072.4 Mn in 2018 and is expected to grow at a CAGR of 28% during the forecast period 2019 – 2027, … Source : http://www.marketexpert24.com/2019/09/13/heres-how-advanced-chatbots-market-booming-by-2027-focusing-on-major-players-like-artificial-solutions-ibm-watson-naunce-communications-egain-coporation-creative-virtual/ Date : September 16, 2019 at 07:35AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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Posted in #CHATBOT ENG

HumBot Says Hello

This fall, Humboldt State University introduced artificial intelligence chatbot HumBot to provide basic information for new students. Director of Communications … Source : https://thelumberjack.org/2019/09/15/humbot-says-hello/ Date : September 15, 2019 at 08:04PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Why chatbots are becoming more important to customer support

By Gibu Mathew, VP and GM, APAC, Zoho Corp. Enterprise use of chatbots has grown, and in Asia where brands have played a huge role in defining how it is … Source : https://backendnews.net/2019/09/16/why-chatbots-are-becoming-more-important-to-customer-support/ Date : September 15, 2019 at 06:35PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter…

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Posted in #AI ENG #CHATBOT ENG

IIT Guwahati develops artifical intelligence chatbot to support EEE students

In a bid to promote learning through Artificial Intelligence (AI), a team of postgraduate students from the Indian Institute of Technology (IIT) Guwahati, along with … Source : https://www.hindustantimes.com/education/iit-guwahati-develops-artifical-intelligence-chatbot-to-support-eee-students/story-mDDP3sYdgAAN5zsWql4qZI.html Date : September 15, 2019 at 01:30PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print