Catégorie : #CHATBOT

L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Posted in #CHATBOT FRA #CHATBOT

Hacking : Delta poursuit son éditeur de chatbot en justice

La compagnie aérienne Delta a lancé une action en justice il y a quelques semaines contre son éditeur de chatbot. La cause : une brèche de sécurité … Source : https://www.tom.travel/2019/08/26/hacking-delta-poursuit-editeur-chatbot-justice/ Date : August 27, 2019 at 03:00AM Tag(s) : #CHATBOT FRA,#CHATBOT,Delta,Justice Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

Air France introduces new payment system to Facebook chatbot

Air France announced (26-Aug-2019) its Facebook Messenger chatbot now has a new payment system on the platform. The payment systems enables in app … Source : https://centreforaviation.com/news/air-franceintroduces-new-payment-system-to-facebook-chatbot-932534 Date : August 27, 2019 at 07:28AM Tag(s) : #CHATBOT ENG,#CHATBOT,Aviation,Facebook,Air France Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

This chatbot is helping HR identify unhappy employees before they quit

Unhappy employees are found in every workplace and it is a continuous challenge for every office to identify them and then address their issues. Source : https://economictimes.indiatimes.com/small-biz/startups/features/this-chatbot-is-helping-hr-identify-unhappy-employees-before-they-quit-infeedo-amber/articleshow/70852705.cms Date : August 27, 2019 at 06:56AM Tag(s) : #CHATBOT ENG,#CHATBOT,Human Resources Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

Chatbots for Banking Market Will Generate Massive Revenue In Future By New Insights

Global Chatbots for Banking Market 2018 report includes extensive Market analysis and industry landscape along with SWOT analysis and PESTEL analysis of … Source : https://gazettequest.com/chatbots-for-banking-market-will-generate-massive-revenue-in-future-by-new-insights/ Date : August 27, 2019 at 04:53AM Tag(s) : #CHATBOT ENG,#CHATBOT,Banking Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

AirAsia winds down call centers as chatbot takes on customer care

KUALA LUMPUR — AirAsia said its customer support hotlines would cease operations by the end of the year, as Asia’s largest low-cost carrier places its chatbot … Source : https://news.abs-cbn.com/business/08/27/19/airasia-winds-down-call-centers-as-chatbot-takes-on-customer-care Date : August 27, 2019 at 03:24AM Tag(s) : #CHATBOT ENG,#CHATBOT,Aviation,AirAsia,Customer,Call Center Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

How Chatbots Can Boost Your Customer Experience

According to a Deloitte report, “A strong customer experience can not only lead to stronger financial performance but also form the basis for competitive … Source : https://www.techiexpert.com/how-chatbots-can-boost-your-customer-experience/ Date : August 27, 2019 at 03:24AM Tag(s) : #CHATBOT ENG,#CHATBOT,Customer Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

This Chatbot Can Help You Practice Breaking Up

This text simulator allows people who don’t know how to break up with their partner, practice with chatbots to find the right words first. Get the details. Source : https://www.askmen.com/news/dating/this-chatbot-can-help-you-practice-breaking-up.html Date : August 26, 2019 at 06:18PM Tag(s) : #CHATBOT ENG,#CHATBOT Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

Salesforce Surveys in Embedded Service for Chat (formerly Snap-ins)

Most companies need to offer surveys to get feedback from customers after they chat with an employee or bot to ensure they are delivering quality experiences and uncover opportunities for improvement. In this tutorial, I’ll walk you through how to embed Salesforce Surveys in Chat for both human and Einstein…

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Posted in #CHATBOT ENG #CHATBOT

The Transformative Power of Chatbots in the Manufacturing Industry

Leveraging chatbots in manufacturing can be the perfect solution to automate cumbersome, manual manufacturing activities, helping companies maximize their … Source : https://www.bbntimes.com/en/technology/the-transformative-power-of-chatbots-in-the-manufacturing-industry Date : August 26, 2019 at 10:47AM Tag(s) : #CHATBOT ENG,#CHATBOT,Industry Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Technology has helped us in both pre-sales and post-sales: Saurabh Gupta, CIO at Kent

Kent has a customer base of more than four million, 10,000 retailers, around 1500 distributors & 1200 *service* franchisees, and two manufacturing plants. Source : https://cio.economictimes.indiatimes.com/news/strategy-and-management/technology-has-helped-us-in-both-pre-sales-and-post-sales-saurabh-gupta-cio-at-kent/70835144 Date : August 26, 2019 at 05:15AM Tag(s) : #CHATBOT ENG,Pre-sale,Post-sale Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Transforming Customer Banking Experiences with AI

Understanding how AI is Transforming the Financial Ecosystem Artificial Intelligence (AI) is powering the banking industry’s ability to increase custo… Source : https://www.bankingexchange.com/news-feed/item/7971-transforming-customer-banking-experiences-with-ai?Itemid=637 Date : August 26, 2019 at 01:46AM Tag(s) : #CHATBOT ENG,Customer,Bank Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #BLOCKCHAIN #CHATBOT #DATA #IOT #SMARTCITY

Prix start-up EDF Pulse 2019 : votez pour votre startup préférée !

Depuis 2014, les Prix start-up EDF Pulse mettent en avant des startups françaises et européennes dédiées à l’invention du monde de demain. Cette année encore, ce sont 12 startups finalistes qui ont été retenues dans trois catégories différentes : Bien-être connecté, Territoires durables et Travail 4.0. Source : https://www.maddyness.com/2019/08/26/prix-start-up-edf-pulse-2019-votez-pour-votre-startup-preferee/ Date…

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Posted in #CHATBOT ENG

Land Real Estate Clients by Pitching these 5 Things

The real estate industry is a prime target for chatbot builders. Chatbots help them bring in more leads, qualify them for serious interest, and cut back on repetitive tasks. We’re sharing 5 ways chatbots help real estate agents sell more houses so you can pitch to realtors and get them…

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Posted in #CHATBOT ENG #CHATBOT

AirAsia’s AVA allows seamless passenger travelling experience

SEPANG: AirAsia Group’s chatbot platform powered by artificial intelligence (AI) and machine learning is expected to contribute to the low cost carrier’s ancillary … Source : https://www.nst.com.my/business/2019/08/516160/airasias-ava-allows-seamless-passenger-travelling-experience Date : August 26, 2019 at 11:46AM Tag(s) : #CHATBOT ENG,#CHATBOT,Aviation,AirAsia Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Stay connected with Air France’s new digital services

OK Google, speak to Air France…” Air France is meeting the needs of its increasingly connected customers by offering them its services on different vocal … Source : https://www.webwire.com/ViewPressRel.asp?aId=245858 Date : August 26, 2019 at 03:48PM Tag(s) : #CHATBOT ENG,Aviation,Air France Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

Why Businesses Need to Start Thinking of Conversations as Content

Chatbots and conversational marketing are enabling companies to make great strides in improving customer experience. Chatbots and conversational marketing are improving the customer experience. Source : https://chatbotslife.com/why-businesses-need-to-start-thinking-of-conversations-as-content-5ed12ad2c12f?source=rss—-a49517e4c30b—4 Date : August 26, 2019 at 04:47PM Tag(s) : #CHATBOT ENG,#CHATBOT,Business Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #CHATBOT

How do you Track Conversions from 3rd Party Chatbots?

Let us break down exactly how EyeLevel.ai approaches conversions via Conversational Advertising. Marketers have been struggling with attribution and conversion tracking since Émile de Girardin ran the first print advertisement in the Parisian newspaper, Le Presse. Source : https://chatbotslife.com/how-do-you-track-conversions-from-3rd-party-chatbots-4afb948ab715?source=rss—-a49517e4c30b—4 Date : August 26, 2019 at 04:47PM Tag(s) : #CHATBOT ENG,#CHATBOT Share…

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Posted in #CHATBOT ENG #CHATBOT

Artificial Intelligence Vs Machine Learning Vs Deep Learning

This technology is no longer the stuff of science fiction. Instead, we see artificial intelligence in virtually every part of our lives. Smart assistants exist in our phones and speakers, helping us to find information and complete everyday tasks. At work, chatbots are supplementing the customer support team, with predictions…

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Posted in #CHATBOT ENG #CHATBOT

The Dangers of Weaponized Chatbots

People are rapidly getting acquainted with chatbots that help them interact with brands or get entertained. But what could happen if things go wrong? There are not yet widescale and prolonged examples of chatbots used for evil purposes. However, evidence exists to show what could happen soon, and it emphasizes that…

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Posted in #CHATBOT ENG

Channeling AI into Government Citizen Engagement (Contributed)

Today, customer *service* consists of a complicated, bewildering and not so effective array of tech and non-tech solutions. But artificial intelligence, used the right … Source : https://www.govtech.com/opinion/Channeling-AI-into-Government-Citizen-Engagement-Contributed.html Date : August 26, 2019 at 07:18PM Tag(s) : #CHATBOT ENG,AI,Government Share this… Email Facebook Twitter Linkedin Whatsapp Print