Catégorie : #CHATBOT

L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Posted in #CHATBOT ENG

Dochase launches WhatsApp chatbot

Source : https://thenationonlineng.net/dochase-launches-whatsapp-chatbot/ Date : September 12, 2020 at 08:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Building Better Conversational Design for Your Chatbot

The rapid growth in technology has changed how we interact with computers. All the innovation are happening simply to achieve a common goal, that is, to make it easier for the user to perform a task. Source : https://chatbotslife.com/building-better-conversational-design-for-your-chatbot-108a8899ae93?source=rss—-a49517e4c30b—4 Date : September 11, 2020 at 03:51PM Tag(s) : #CHATBOT ENG…

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Posted in #CHATBOT ENG

eCommerce Chatbots Why You Need Them for Your Online Store

Customer experience and Sales are two inseparable entities of an eCommerce business. In the world of ever evolving technology, customers are becoming more demanding and want solutions within seconds. This is definitely not feasible with a traditional eCommerce environment. Source : https://datafloq.com/read/ecommerce-chatbots-why-you-need-them-your-online-store/9460 Date : September 10, 2020 at 06:03PM Tag(s)…

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Posted in #CHATBOT ENG

Explained Architecture of Facebook Blender open domain chatbot

NLP/ML Researchers knows how challenging it is to build an open domain chatbot framework. Even, the enterprise chatbot solution providers are not capable of building a chatbot with open domain knowledge space. Source : https://chatbotslife.com/explained-architecture-of-facebook-blender-open-domain-chatbot-441a4201753d?source=rss—-a49517e4c30b—4 Date : September 11, 2020 at 05:24PM Tag(s) : #CHATBOT ENG Share this… Email Facebook…

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Posted in #CHATBOT ENG

3 Ways AI Chatbots Are Transforming The Retail Customer Experience

As consumer behaviours change and become more digitally orientated, retailers must evolve the way they interact with and support their customers, or risk being left behind. Source : https://chatbotslife.com/3-ways-ai-chatbots-are-transforming-the-retail-customer-experience-98031815ab78?source=rss—-a49517e4c30b—4 Date : September 10, 2020 at 03:27PM Tag(s) : #CHATBOT ENG 0 Links Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Traitement automatique du langage : reciTAL lève 3,5 millions d’euros

La start up française entend devenir « la plateforme de référence de la recherche, l’extraction et l’automatisation des bases et flux documentaires ». Source : https://www.archimag.com/vie-numerique/2020/09/10/traitement-automatique-langage-recital-leve-35-millions-euros Date : September 10, 2020 at 11:21AM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

What is call listening?

How well is your call center handling customer issues? Source : https://www.zendesk.fr/blog/call-listening/ Date : September 10, 2020 at 12:58AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Chatbots and how they work for a business

Source : https://www.freemalaysiatoday.com/category/leisure/2020/09/10/chatbots-and-how-they-work-for-a-business/ Date : September 10, 2020 at 07:54AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Voice assistants don’t work for kids: The problem with speech recognition in the classroom

Dr. Patricia Scanlon is founder and CEO of SoapBox Labs, a Dublin-based developer of safe and secure speech-recognition technology designed specifically for children. She was named one of Forbes Top 50 Women in Tech in 2018. Source : https://techcrunch.com/2020/09/09/voice-assistants-dont-work-for-kids-the-problem-with-speech-recognition-in-the-classroom/ Date : September 9, 2020 at 07:55PM Tag(s) : Médias internationaux…

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Posted in #CHATBOT FRA #RGPD FRA #DATA FRA

La voix, un puits de données personnelles pas anodin

Le développement rapide des assistants vocaux multiplie les questions éthiques et juridiques. Source : https://www.lefigaro.fr/secteur/high-tech/la-voix-un-puits-de-donnees-personnelles-pas-anodin-20200908 Date : September 8, 2020 at 08:35PM Tag(s) : Médias Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Les chatbots, régulièrement insultés

Près de neuf interactions sur dix avec un chatbot sont émaillées d’injures ou contiennent du langage inapproprié, signe d’une insatisfaction importante, selon une étude menée par Opinion Matters pour l’éditeur Freshworks. Source : https://www.relationclientmag.fr/Thematique/techno-ux-1256/Breves/Les-chatbots-regulierement-insultes-352157.htm#utm_source=IndexThematique&utm_medium=Rss&utm_campaign= Date : September 9, 2020 at 12:12PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter…

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Posted in #CHATBOT ENG

Creative Virtual Publishes New Virtual Agent and Chatbot Guide Featuring Insider Tips from Industry Experts – PR Web

Source : https://www.prweb.com/releases/creative_virtual_publishes_new_virtual_agent_and_chatbot_guide_featuring_insider_tips_from_industry_experts/prweb17377896.htm Date : September 9, 2020 at 03:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

5 messaging best practices for a better customer and agent experience

42 percent of people in the world have a smartphone, and 87 percent of smartphone owners use messaging. Source : https://www.zendesk.fr/blog/messaging-best-practices/ Date : September 8, 2020 at 10:21PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Le NLP et les chatbots, les piliers du commerce conversationnel

Des systèmes d’analyse prédictive aux chatbots, les algorithmes sont capables d’effectuer de plus en plus de tâches qui nécessitent autrement un … Source : https://www.lemagit.fr/actualites/252488703/Le-NLP-et-les-chatbots-les-piliers-du-commerce-conversationnel Date : September 8, 2020 at 03:24AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Chatbot Market Scope

Source : https://thedailychronicle.in/tag/chatbot-market-scope/ Date : September 8, 2020 at 03:46AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Inadapté, mal-aimé, insulté… : la dure vie d’un chatbot

Conçus pour soulager les services clients, les chatbots ont plutôt mauvaise presse auprès de consommateurs souvent agacés par leurs limitations. Source : https://comarketing-news.fr/inadapte-mal-aime-insulte-la-dure-vie-du-chatbot/ Date : September 8, 2020 at 12:29PM Tag(s) : #DATA FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA #ARTICLES A LA UNE

Microsoft brevète un concept de bot de conversation adoptant tons et expressions faciales humaines

… à la pandémie de COVID-19, Microsoft a déjà proposé il y a quelques mois son Plasma Bot, un chatbot aidant à trouver des donneurs de plasma. Source : https://www.clubic.com/pro/entreprises/microsoft/actualite-12063-microsoft-brevete-un-concept-de-bot-de-conversation-adoptant-tons-et-expressions-faciales-humaines.html Date : September 8, 2020 at 04:45PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG #AI ENG #CHATBOT ENG

Artificial Intelligence: Manipulating Data to Fool Algorithms

Source : https://formtek.com/blog/artificial-intelligence-manipulating-data-to-fool-algorithms/ Date : September 8, 2020 at 05:12PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Quels cas d’usages des chatbots dans le Elearning ?

Les Chatbots se sont imposés dans de nombreux métiers, en particulier dans la Relation client, le SAV ou encore le support utilisateurs, car ils offrent un fantastique levier de productivité et de qualité de service grâce à l’automatisation des échanges et à leur instantanéité. Comment les capacités des chatbots (bases…

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How to take your e-commerce business to the next level

Source : https://www.pcquest.com/take-e-commerce-business-next-level/ Date : September 7, 2020 at 09:58AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print