Étiquette : CRM
Vulnerability Summary for the Week of April 13, 2020
The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available. Source : https://www.us-cert.gov/ncas/bulletins/sb20-111 Date : April…
How Salesforce Integrated Blockchain Into Its CRM Platform
Blockchain technology has been known to add a lot of value in data management. Particularly in a CRM system, where data is stored and retrieved continuously across numerous entities, blockchain can help by keeping track of all data in millions of interactions. Source : https://analyticsindiamag.com/how-salesforce-integrated-blockchain-into-its-crm-platform/?utm_source=rss&utm_medium=rss&utm_campaign=how-salesforce-integrated-blockchain-into-its-crm-platform Date : April 20, 2020…
How Are Chatbots Boosting The CRM Adoption Rates
One of the biggest challenges organizations face with Customer Relationship Management (CRM) platforms is the low usability and adoption rates. In our experience, this is caused primarily due to two significant reasons … Source : https://chatbotslife.com/how-are-chatbots-boosting-the-crm-adoption-rates-309754e1a0f?source=rss—-a49517e4c30b—4 Date : April 10, 2020 at 03:59PM Tag(s) : #CHATBOT ENG Share this… Email…
IoT in Hospitality—Providing Innovative Benefits to Guests
Internet of Things is the perfect example of something being so simple and elegant yet being an astounding and breakthrough innovation in the modern era of disruptive technologies. This technology has already projected its influence over typical machine-based industries like oil & gas, automotive, manufacturing, utilities, etc. Source : https://www.iotcentral.io/blog/iot-in-hospitality-providing-innovative-benefits-to-guests…
Jefferson Health Deploys EHR-Integrated COVID-19 Chatbot for Screening and Intake
Jefferson Health, a leading academic health system in Pennsylvania and New Jersey has deployed LifeLink’s conversational chatbot solution to serve as the “Coronavirus digital front door” for Jefferson Health patients seeking information or treatment for COVID-19. Source : https://hitconsultant.net/2020/04/07/jefferson-health-covid-19-chatbot-deployment/ Date : April 7, 2020 at 06:26PM Tag(s) : #eSANTE ENG,telemedicine2…
Why Data Quality is Not an IT but a Business Problem
Click to learn more about author Farah Kim. In a particularly intense weekly meeting, team leads from sales, marketing, IT, and finance were debating on the poor quality of data captured in the company’s new CRM system. Almost 40% of the data captured was defective – fake email addresses, missing…
What is the sales pipeline and how do you track it?
It’s a sales rep’s job to guide consumers through the process of learning about your organization’s product and ultimately purchasing it. The sales pipeline is simply a rep’s tool for organizing and managing this consumer journey. And your CRM is your secret weapon. Source : https://www.zendesk.fr/blog/sales-pipeline-track/ Date : April 1,…
The case for using AI to manage rising customer request volumes
Nina saw her phone’s screen light up with the notification. And for a split second, her eyes lit up unlike from the icy blue glare of her computer screen. Source : https://chatbotslife.com/the-case-for-using-ai-to-manage-rising-customer-request-volumes-48fa3cfd5d13?source=rss—-a49517e4c30b—4 Date : April 1, 2020 at 03:55PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…
Adopter dans l’urgence une digitale workplace
Dans une marche forcée à la numérisation des activités, le recours massif aux outils de collaboration redéfinit l’espace de travail des entreprises. Les plus avancées ont réalisé un passage en douceur au télétravail en tirant parti de leur digitale workplace. Pour les autres, il est indispensable d’adopter cette approche. Source…
Vulnerability Summary for the Week of March 16, 2020
Original release date: March 23, 2020 Source : https://www.us-cert.gov/ncas/bulletins/sb20-083 Date : March 23, 2020 at 09:15PM Tag(s) : US GOV Share this… Email Facebook Twitter Linkedin Whatsapp Print
Top AI Tools Transforming The B2B Sales Industry
As technology has evolved, industries have accepted and implemented them in business operations to obtain exponential growth, and among many technologies, artificial intelligence (AI) has played a major role. From unlocking new insights, finding client-focused value, identifying customer behaviour to closing deals, AI is spearheading the B2B sales landscape today….
The Growing Importance of Customer Data Mining for SMEs
Big data is changing the direction of small and medium sized businesses. They can use big data for many purposes. However, the value of their big data strategies will vary considerably. Source : https://www.smartdatacollective.com/growing-importance-of-customer-data-mining-for-smes/ Date : March 18, 2020 at 09:32PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter…
Invest In The Right IoT Trend And Profit More In 2020
Recently, IoT is creating a lot of buzz in the tech industry. From parking spaces of your home to refrigerators, coffee machines, dishwashers, lights and locks of your house – IoT is bringing almost every home appliances and other everyday physical objects into the digital fold. Source : https://www.smartdatacollective.com/invest-in-right-iot-trend-and-profit-more/ Date…
How are bots and automatic control integrated?
One industry sector that meets all the requirements to take full advantage of Artificial Intelligence technologies is that of automatic process control. According to IDC, by 2017, 45% of the utility sector has invested in AI analysis. Source : https://chatbotslife.com/how-are-bots-and-automatic-control-integrated-ceb2be6331da?source=rss—-a49517e4c30b—4 Date : March 13, 2020 at 08:59PM Tag(s) : #CHATBOT…
Data protection conference offers post-Brexit perspective
Brexit Briefing by PrivSec is a data protection conference that gets to the heart of cybersecurity and data privacy issues related to the UK’s withdrawal from the EU. Source : https://gdpr.report/news/2020/03/09/data-protection-conference-offers-post-brexit-perspective/ Date : March 9, 2020 at 01:47PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Digitale Workplace : un marché à 2 milliards d’euros
Une récente étude menée par MARKESS by exægis sur le marché de la Digital Workplace en France montre une croissance de près de 5 % par an. Le marché devrait atteindre 2 milliards d’euros en 2023. Source : https://www.solutions-numeriques.com/digitale-workplace-un-marche-a-2-milliards-deuros/ Date : March 9, 2020 at 05:55PM Tag(s) : Médias spécialisés…
Time for a data spring clean to ensure GDPR compliance
The Information Commissioner’s Office (ICO) has now begun to show its teeth by handing out fines for GDPR breaches. It’s to be hoped that no-one reading this article is as cavalier with data as London pharmacy Doorstep Dispensaree Ltd., which was recently issued a fine of £275,000 by the ICO…
Case Study: How This Cancer Hospital Uses AI-Powered Digital Marketing Tool To Create Brand Awareness
The Apollo Proton Cancer Centre is a 150-bedded integrated cancer hospital that offers comprehensive cancer care. Being Southeast Asia’s first proton therapy cancer centre, Apollo has proved to be a significant milestone in efforts to battle cancer. The advanced proton therapy at Apollo is complemented by a fully integrated treatment…
Chatbots Take Their Place in 2020s Cloudy Supply Chain, With A Chance of Meatballs
Supply chain, the art of getting raw materials, parts, finished products and everything in between from A to B to C to shop or customer is an increasingly sophisticated business within any company. Adoption of 5G, chatbots, Internet of Things and other technology enablers are helping them move goods faster,…
How can Salesforce Powered Blockchain Disrupt the Financial Sector?
Superior customer service lies at the heart of every business undertaking. Today, every customer looks forward to a frictionless and Omnichannel experience from their service providers. So, when customers face any type of friction during routine activity, not just their perception about the organization changes but the brand value of the institution too…