Étiquette : CRM

A new research report reveals how technology decision makers at UK SMEs are prioritising cyber security to ensure business continuity and growth. Source : https://gdpr.report/news/2020/01/21/privacy-technology-trends-at-uk-smes-in-2020/ Date : January 21, 2020 at 03:45PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Despite two years of warning and preparation time, when GDPR came into force in May 2018, many email marketers across Europe were still worrying about how they could possibly still operate under the tighter regulations. Source : https://gdpr.report/news/2020/01/21/privacy-how-has-gdpr-affected-email-marketing/ Date : January 21, 2020 at 11:47AM Tag(s) : #RGPD ENG Share…

Original release date: January 20, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

Artificial intelligence (AI) is behind the success of high-performing customer service teams, according to the latest research from CRM outfit, Zendesk. Source : https://www.cmo.com.au/article/670279/report-artificial-intelligence-driving-best-customer-service/ Date : January 15, 2020 at 01:51AM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

Not long ago, loyalty in customer service was fairly simple, both in meaning and in method. Great brand name? This alone will inspire loyalty. Solid rewards program? That’ll keep your customers close. Source : https://www.zendesk.fr/blog/3-best-practices-loyalty-customer-support/ Date : January 14, 2020 at 05:31PM Tag(s) : #CHATBOT ENG Share this… Email Facebook…

Original release date: January 13, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

Improve the customer experience and reduce costs. Sounds like a dream? Then you know nothing about the chatbots and their potential in the financial industry. This solution can not only elevate your customer care service but also automate some routine tasks, help your employees, attract new clients, increase leads, etc. Source…

Summary:  The results are in.  There is only one demonstrably successful strategy for creating big wins for AI-first companies.  We’ll briefly summarize the other contenders that have fallen by the wayside and then lift the curtain on the winner. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:920961 Date : January 8, 2020 at 08:16AM Tag(s)…

Leveraging the power of advanced Machine Learning (ML) and Natural Language Understanding (NLU), Intelligent Virtual Assistants are the latest iteration of Conversational AI technology — with scope and complexity far beyond that of an ordinary chatbot. Source : https://chatbotslife.com/how-intelligent-virtual-assistants-help-brands-haptik-blog-a1b1a083cbea?source=rss—-a49517e4c30b—4 Date : January 7, 2020 at 07:12PM Tag(s) : #CHATBOT ENG Share this… Email…

WebNMS — one of the flagship divisions of Zoho Corporation — has become a highly sought after telecom network management software, catering to various markets across the globe. Currently, the organization positions itself as a scalable enterprise IoT platform integrated with multiple capabilities like energy management, industrial IoT, asset management…

While many of us still wonder about the concept of Artificial Intelligence (AI), a majority of enterprises have already been thriving with sophisticated applications of AI. What we know as AI in general terms has come to the businesses as AI chatbots and Virtual Assistants today. Source : https://chatbotslife.com/creating-chatbots-and-virtual-assistants-that-work-for-enterprises-a1f0d93b67?source=rss—-a49517e4c30b—4 Date…

Top 10 Profits Benefiting With Artificial Intelligence From 30 Practical Advantages Chatbot When Using UniBot Technology. Source : https://chatbotslife.com/top-10-profits-benefiting-with-artificial-intelligence-from-30-practical-advantages-chatbot-when-d307b829dd88?source=rss—-a49517e4c30b—4 Date : December 30, 2019 at 06:11PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

It’s a fact that no business can survive without competitive customer support and the bests of the sales pitches. Enjoying an online presence itself means competing with thousands of other businesses like you, and you can’t compete with them without cutting-edge automation, all in terms of marketing, sales, and customer…

Chatbots are the fastest growing digital communication trend and one of the strongest tools marketers have at their disposal. From their beginnings in the early 2000s, chatbots have gone a really long way and now offer numerous features and advanced options. Source : https://chatbotslife.com/6-conversational-chatbot-trends-for-2020-71f0aaf28ad7?source=rss—-a49517e4c30b—4 Date : December 30, 2019 at 05:55PM…

Digital Transformation has given several businesses the renewed zeal of tapping into their target audiences with hopes of conversion. As discussed earlier, Digital Transformation is an enterprise-wide strategy to maximize the potential of technological innovations to streamline business processes and have a seamless revenue stream. Source : https://chatbotslife.com/chatbots-and-cms-thriving-your-enterprises-content-marketing-strategy-874ff51af373?source=rss—-a49517e4c30b—4 Date : December…

The goal to be a data-driven organization has been a rallying cry for enterprises for the past decade. The aspiration is to leverage content to gain powerful insights into ways businesses can better serve customers, improve operational efficiency and respond to market dynamics faster. However, these efforts have come up…

Source : https://chatbotslife.com/best-nlp-chatbot-platform-d3d80f441078?source=rss—-a49517e4c30b—4 Date : December 12, 2019 at 05:29PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

With the 2019.4 release, Tableau launched a connector and dashboard starters for LinkedIn Sales Navigator. The integration will help sales teams quickly provide up-to-date reporting and analysis, uncover deep insights into sales activity, and optimize their sales performance. Source : https://www.tableau.com/about/blog/2019/12/how-build-sales-effectiveness-program-linkedin-sales-navigator-tableau Date : December 4, 2019 at 11:44PM Tag(s) :…

Editant déjà des connecteurs entre ERP, CRM et sites e-commerce, l’éditeur Ma Solution Dev a enrichi son offre en devenant aussi … Source : https://www.distributique.com/actualites/lire-les-partenaires-de-ma-solution-dev-peuvent-vendre-les-bots-de-yesouibot-29571.html Date : December 4, 2019 at 05:27PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

Ali Ghodsi might have one of the best jobs in technology right now. As the CEO of Databricks, Ghodsi just completed an oversubscribed $400 million round of funding that gave the company a $6.2 billion valuation. Better still, Ghodsi never once had to break out the pitch stick. “It was…