Étiquette : customer

Sentiment analysis has found its applications in various fields that are now helping enterprises to estimate and learn from their clients or customers correctly. Source : https://analyticsindiamag.com/10-popular-datasets-for-sentiment-analysis/?utm_source=rss&utm_medium=rss&utm_campaign=10-popular-datasets-for-sentiment-analysis Date : February 4, 2020 at 12:03PM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Customer experience is rising to become the top priority of many business companies now-a days. The expectations of these customers with the services provided by an organization are also growing with each passing moment. Source : https://datafloq.com/read/improving-customer-service-using-artificial-intell/7617 Date : February 4, 2020 at 10:21AM Tag(s) : #DATA ENG Share this……

The sad reality is that experiencing a security breach is no longer a matter of if, but when. Source : https://gdpr.report/news/2020/02/04/privacy-lets-talk-about-sec/ Date : February 4, 2020 at 08:42AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Original release date: February 3, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

As someone who has practiced the craft for decades (I founded a company that built an AI-related, algorithmic product and now run product management for applied AI for Xerox at PARC), I want to share some thoughts on what is distinctive about product management for AI. Product managing AI-based applications is…

How do you feel if you are greeted by a decent sales executive at a departmental store when you enter? Source : https://chatbotslife.com/how-ai-chatbots-is-transforming-the-fintech-industry-3d42a8e1018e?source=rss—-a49517e4c30b—4 Date : February 3, 2020 at 02:04PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Artificial intelligence (AI) is science that deals with building intelligent machines that can think and act like a human.It also helps machines learn from experience and adjust to new input. Source : https://chatbotslife.com/what-is-artificial-intelligence-how-ai-changing-the-face-of-digital-marketing-7325a802ff64?source=rss—-a49517e4c30b—4 Date : February 3, 2020 at 05:10PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

In 2016, the enthusiasm for chatbots knew no limits. For example, according to a survey by Oracle, around 80 percent of all decision-makers in companies assumed that they would be using chatbots in sales, marketing, and customer service by 2020. Source : https://chatbotslife.com/what-comes-after-the-chatbot-hype-7acbabbd1ea9?source=rss—-a49517e4c30b—4 Date : February 3, 2020 at 05:10PM…

In today’s age of constant data breaches and privacy ethics violations, companies are rethinking how they approach privacy. Source : https://gdpr.report/news/2020/02/03/data-privacy-and-why-it-matters-to-our-customers/ Date : February 3, 2020 at 11:44AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Money transfer companies make a considerable amount of their revenue from the fees they levy on each transaction, and therefore factors like transfer rate, fees associated, and transfer speed plays a vital role for a company to thrive in this competitive world of money transfer. Source : https://analyticsindiamag.com/case-study-how-this-forex-incumbent-improved-their-cross-border-payment-process-with-the-help-of-an-ai-ml-data-aggregator/?utm_source=rss&utm_medium=rss&utm_campaign=case-study-how-this-forex-incumbent-improved-their-cross-border-payment-process-with-the-help-of-an-ai-ml-data-aggregator Date :…

You can think what you want about Artificial Intelligence and Machine Learning, but one thing you can’t deny that it’s wider adoption is just around the corner. The prediction of customer behavior was always a tricky task for marketrs all over the world. But now, with AI/ML innovations that get…

Monday newsletter published by Data Science Central. Previous editions can be found here. The contribution flagged with a + is our selection for the picture of the week. To subscribe, follow this link. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:927723 Date : February 2, 2020 at 09:18PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter…

Source : https://customerthink.com/digital-customer-services-best-practices/ Date : February 1, 2020 at 01:27AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : http://customerthink.com/redefining-customer-experience-with-artificial-intelligence-ai/ Date : January 31, 2020 at 10:26PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

One of the major learning that businesses have had over the last three decades embracing technology is that it is a journey and not a destination. There is never a time when businesses can sit and relax claiming to have fixed the last piece in the jigsaw puzzle in offering…

Without being fully aware of the potential privacy and security ramifications, consumers have been wilfully providing companies with the asset they most desire: personal data. Source : https://gdpr.report/news/2020/01/31/the-weaponisation-of-personal-data-how-consumers-can-regain-control/ Date : January 31, 2020 at 01:22PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Banking is one of those industries that are hard to change. However, with the rising popularity of Artificial Intelligence, Machine Learning and Chatbots things are looking to change. I would like to share my thoughts on the ways that technology will change the industry forever, and what we should expect….

Google has announced a highly specialised chatbot that outperformed every other chatbot in the market. AI chatbots have become mandatory for firms who are striving to provide superior customer services by solving their queries without human touch. Source : https://analyticsindiamag.com/can-we-achieve-human-like-conversational-bots/?utm_source=rss&utm_medium=rss&utm_campaign=can-we-achieve-human-like-conversational-bots Date : January 31, 2020 at 08:19AM Tag(s) : #AI…

You’ve read every article, watched all of the webinars, and you’re convinced: today is the day our customer service team takes our customer service to the next level. But it turns out that buying into the importance of good customer service is the easy job. Source : https://www.zendesk.fr/blog/good-customer-service-defined/ Date :…

With enterprises increasingly seeking a single solution for proactive security for all their endpoints, security vendors have begun to integrate mobile threat defense (MTD) solutions with endpoint detection and response systems. Source : https://gdpr.report/news/2020/01/31/privacy-mobile-cybersecurity-vendors-that-offer-integrated-solutions-cater-better-to-market-demand/ Date : January 31, 2020 at 10:21AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print