Étiquette : customer

Original release date: January 27, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

At Microsoft, building a future that we can all thrive in is at the center of everything we do. On January 16, as part of the announcement that Microsoft will be carbon negative by 2030, we discussed how advances in human prosperity, as measured by GDP growth, are inextricably tied…

Today, companies across the globe are redefining their business models and seeking innovative ways to extract data, connect it and employ it for meaningful insights and learning. Source : https://analyticsindiamag.com/data-freedom-the-path-to-unlocking-true-enterprise-intelligence/?utm_source=rss&utm_medium=rss&utm_campaign=data-freedom-the-path-to-unlocking-true-enterprise-intelligence Date : January 27, 2020 at 06:47PM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

As hype around AI continues to grow, more and more organizations are feeling the pressure to modernize their business. But how to choose the right project? With dozens of potential use cases but limited resources, it is important to prioritize projects that have both high business value and a high…

No matter if you consider 2020 to be the start of a new decade, or you’re among those that think it’s going to begin in 2021, one thing is for sure: we’re at the doorstep of a new era. Source : https://chatbotslife.com/conversational-marketing-trends-for-the-new-decade-863fe556c99a?source=rss—-a49517e4c30b—4 Date : January 27, 2020 at 05:53PM Tag(s)…

Chatbots have grown up fast, from scripted simple tools to AI-powered, API-enabled services in just a few short years. They can also now help a business in many ways beyond the usual customer service bot. But what is AI used for in chatbots and how can it benefit any business…

Source : https://www.businessinsider.in/tech/news/chatbots-101-how-ai-is-fueling-the-disruptive-force-in-customer-relations/articleshow/73650192.cms Date : January 27, 2020 at 03:23AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Monday newsletter published by Data Science Central. Previous editions can be found here. The contribution flagged with a + is our selection for the picture of the week. To subscribe, follow this link. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:925796 Date : January 27, 2020 at 05:53AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter…

As data becomes the new currency of the world, new rules are drawn on business analytics and one of the key rules is on data compliance. What exactly is data compliance and how does it impact business analytics? In simple words, data compliance is compliance to laws and regulations, to…

Source : https://insidebigdata.com/2020/01/25/conversational-ai-a-new-wave-of-chat-enabled-customer-service/ Date : January 25, 2020 at 05:33PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The ongoing age of Algorithmic Intelligence has huge potential to transform any organisation’s capabilities. Across industries, organisations are working to transform themselves and take a tech-centric approach to solve business problems. Source : https://analyticsindiamag.com/modernising-data-supply-chains-in-the-age-of-algorithmic-intelligence/?utm_source=rss&utm_medium=rss&utm_campaign=modernising-data-supply-chains-in-the-age-of-algorithmic-intelligence Date : January 24, 2020 at 02:21PM Tag(s) : #AI ENG Share this… Email Facebook Twitter…

Source : https://cio.economictimes.indiatimes.com/news/enterprise-services-and-applications/ai-powered-chatbot-enhancing-customer-experience/73581168 Date : January 24, 2020 at 12:06PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Ideally, one would place blockchain alongside machine learning and IoT as a technology that would open new doors for humanity. However, due to the polarizing reputation of the cryptocurrencies, blockchain nowadays isn’t subject to as much discussion in the tech circles as it truly deserves. Source : https://datafloq.com/read/three-ways-blockchain-changing-customer-service/7565 Date :…

In a data breach notice, The UPS Store disclosed that it had become the victim of a phishing incident which resulted in its customer information being exposed. Source : https://gdpr.report/news/2020/01/23/privacy-phishing-campaign-results-in-ups-store-data-breach/ Date : January 23, 2020 at 04:18PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://apex.aero/2020/01/23/volaris-messaging-lower-cost Date : January 23, 2020 at 06:19PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Chatbots have come a long way since their inception. With every passing year, Chatbot trends are evolving at a steady pace. Chatbots have changed the landscape for customer communication and have become quite the buzzword in marketing. Chatbots are chat robots that communicate with humans online, simulating real-life conversations. They…

Source : https://www.telecompaper.com/news/tango-expands-online-customer-service-with-chatbot-tool–1323845 Date : January 23, 2020 at 01:09PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.itproportal.com/features/2020-chatbot-trends-that-will-transform-customer-experience/ Date : January 23, 2020 at 12:34PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

On Episode 105 of Voices in AI, Byron speaks with Andrew Busey about the nature of intelligence and how we differentiate between artificial intelligence and ‘real’ intelligence. Source : https://gigaom.com/2020/01/23/voices-in-ai-episode-105-a-conversation-with-andrew-busey/ Date : January 23, 2020 at 02:42PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The digital transformation occurring in all parts of our lives has also brought many benefits to the office environment that we now couldn’t imagine living without. The pace of this digitisation is something that has been snowballing over the past 50 years, especially since the introduction of computers at work….