Étiquette : customer

Using the internet to connect physical products and operations to business digital systems has evolved far from the roots of simple RFID tags. The internet of things (IoT) is proliferating across consumer products, industrial operations and supply chains. Source : https://www.siliconrepublic.com/enterprise/internet-of-things-iot-predictions-2020 Date : January 23, 2020 at 05:35PM Tag(s) : Médias…

A new report has revealed that Microsoft has exposed nearly 250 million customer service and support records over a 14-year period. Source : https://gdpr.report/news/2020/01/23/privacy-microsoft-exposes-250-million-customer-records-online/ Date : January 23, 2020 at 08:23AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

DeepTalk is an interactive series on emerging technologies where leaders, experts, trendsetters at th Source : https://analyticsindiamag.com/blockchain-crypto-ripple-navin-gupta-md-real-world/?utm_source=rss&utm_medium=rss&utm_campaign=blockchain-crypto-ripple-navin-gupta-md-real-world Date : January 22, 2020 at 10:50AM Share this… Email Facebook Twitter Linkedin Whatsapp Print

Kickstarted new year with an interesting experiment involving two outstanding teams to develop chatbots. They were given the same set of API’s , Python code ,configuration files and the infrastructure.With no addition /deletion of single line of code, the final outcome was amazingly different. Source : https://chatbotslife.com/designing-chatbot-art-or-science-part-3-of-3-a93b3621179?source=rss—-a49517e4c30b—4 Date : January 22, 2020…

Nigerian operator 9Mobile has launched the ‘Enin’ personal digital customer assistant to provide virtual assistance to customers and interact with them as a human would. According to acting director for customer care Ehimare Omoike, Enin enables … Source : https://it.einnews.com/article/507811207/lE_cBuMqAOowh9t_?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : January 22, 2020 at 11:41AM Tag(s) : #CHATBOT…

À l’occasion du Customer Engagement Summit organisé à Paris le 21 janvier 2020, Pegasystems, en partenariat avec le cabinet d’études Savanta, révèle les résultats d’une enquête portant sur l’expérience client menée auprès de 450 professionnels en France. Et en extrait quatre leviers de progression. Source : https://www.relationclientmag.fr/Thematique/data-room-1252/Breves/Etude-leviers-ameliorer-son-experience-client-346190.htm#utm_source=IndexThematique&utm_medium=Rss&utm_campaign= Date : January…

Most businesses have gone digital, and companies have invested their marketing budget in SEO and PPC. Traditional marketing methods, in turn, have lost their edge and fallen by the wayside.Or have they?Some old marketing tenets are just so fundamentally solid that they’re still relevant and effective even in the age…

On January 17, the UK tax agency Her Majesty’s Revenue and Customs (HMRC) published a job opportunity for a private contractor to design a cryptocurrency blockchain analysis tool. According to the listing, the contract is for one year and HMRC will pay the contractor $100,000 for software that can “identify…

Source : https://www.business2community.com/customer-experience/building-a-customer-service-dream-team-02277241 Date : January 22, 2020 at 12:55AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Would you like to provide a reliable weather forecast for your customers so they can check if the weather is suitable for planned activities? Do you want to deliver better customer experience through your chatbot? Source : https://blog.botmakers.net/how-to-add-the-weather-forecast-option-to-your-messenger-bot-1ba5749ee935?source=rss—-5a14bef99765—4 Date : January 21, 2020 at 11:16AM Tag(s) : #CHATBOT ENG Share this……

A new research report reveals how technology decision makers at UK SMEs are prioritising cyber security to ensure business continuity and growth. Source : https://gdpr.report/news/2020/01/21/privacy-technology-trends-at-uk-smes-in-2020/ Date : January 21, 2020 at 03:45PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Despite two years of warning and preparation time, when GDPR came into force in May 2018, many email marketers across Europe were still worrying about how they could possibly still operate under the tighter regulations. Source : https://gdpr.report/news/2020/01/21/privacy-how-has-gdpr-affected-email-marketing/ Date : January 21, 2020 at 11:47AM Tag(s) : #RGPD ENG Share…

62% of companies report they received measurable results from big data investments. If augmented with Internet of Things capabilities — such as sensors and trackers — data-driven enterprises gain potential for extensive market research, better process visibility, and higher operational efficiency. Source : https://datafloq.com/read/three-industries-that-stand-to-gain-from-big-data-/7546 Date : January 21, 2020 at…

Original release date: January 20, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

Source : https://techstory.in/5-technologies-small-business-can-use-to-improve-customer-service/ Date : January 20, 2020 at 06:27PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

California-based food outlet, Crack Shack Enterprises has given notice of an event that may have compromised the security of payment card information used by certain customers at the restaurant between August 19, 2018 and September 23, 2019. Source : https://gdpr.report/news/2020/01/20/privacy-crack-shack-issues-notice-of-payment-card-data-breach/ Date : January 20, 2020 at 12:58PM Tag(s) : #RGPD ENG Share this……

As the world becomes increasingly conversational, companies need to act fast, because this major shift impacts their two main audiences: employees and customers. Source : https://cai.tools.sap/blog/why-integrating-horizontal-coverage-when-building-chatbots-is-key/ Date : January 20, 2020 at 04:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The internet companies in the early 2000s had a tough time setting up servers and delivering servers to customers. The startup founders had to rack up servers and deal with all the hurdles from skills to costs. In 2006, when Amazon decided to eliminate all these server woes and offered…

Many years ago when I first started my career in network security as a support engineer, I received a phone call from a customer. (Let’s call him “Frank.”) He used our vulnerability scanner as a consultant for his own customers, and he was concerned that the scanner came back with…

Machine learning, which is a subset of artificial intelligence, has gradually, but firmly nonetheless, established itself as one of the most sought after technologies and resources in the world. Source : https://datafloq.com/read/the-role-of-machine-learning-in-e-commerce-and-how/7524 Date : January 20, 2020 at 06:44AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp…