Étiquette : customer

Machine Learning is a term heard around the world these days. Industries like Retail, Healthcare, and Manufacturing are taking the best out of it. So does the leaders in Banking and Finance. There is enough time and room before the technology will truly explode. However, we can still talk about…

Big data is very important in many web development applications. You need to consider the role that big data plays in safety of using various content management systems, such as WordPress. Source : https://www.smartdatacollective.com/role-of-big-data-in-setting-wordpress-safety-trends/ Date : January 19, 2020 at 07:00PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin…

Every entrepreneur these days needs valuable insight and data, which helps them to understand and know their target audience. Source : https://datafloq.com/read/data-analytics-framework-helps-entrepreneurs-to-di/7523 Date : January 17, 2020 at 03:04PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Anomaly detection plays a vital role in many industries across the globe, such as fraud detection for the financial industry, health monitoring in hospitals, fault detection and operating environment monitoring in the manufacturing, oil and gas, utility, transportation, aviation, and automotive industries. Source : https://azure.microsoft.com/blog/azure-data-explorer-and-stream-analytics-for-anomaly-detection/ Date : January 16, 2020…

IBM Research AI has released its five AI predictions for 2020, in a research blog post from Sriram Raghavan, VP of IBM Research AI. He identified three themes that will shape the advancement of AI in 2020: automation, natural language processing (NLP), and trust. Source : https://www.aitrends.com/2020-ai-predictions/2020-ai-predictions-from-ibm-others-see-focus-on-performance-it-measurement/ Date : January…

Source : http://customerthink.com/understanding-the-key-differences-between-chatbots-and-virtual-agents/ Date : January 17, 2020 at 01:59AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.glossy.co/fashion/post-bankruptcy-davids-bridal-inches-into-digital-with-customer-service-chatbots Date : January 17, 2020 at 06:19AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

To get a defining advantage over the competitors the banks, as well as other financial institutions must dig deep into technology breakthroughs. Luckily, Artificial Intelligence and Machine Learning are already here to help them to achieve it. Improving data processing will lead to better strategies and fraud prevention levels. Source…

Netwrix, a vendor of information security and governance software, has put together a list of the top seven IT trends for organizations to keep an eye on in 2020. Source : https://gdpr.report/news/2020/01/16/privacy-upcoming-trends-in-it-data-privacy-and-cybersecurity/ Date : January 16, 2020 at 08:09AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

Artificial intelligence has found its way into the enterprise world by bringing on intelligent solutions and transforming the work processes. Many companies may claim they are AI firms even when they are only utilising AI as a component of their functions. Source : https://analyticsindiamag.com/whats-the-difference-between-true-ai-ai-enabled-companies/?utm_source=rss&utm_medium=rss&utm_campaign=whats-the-difference-between-true-ai-ai-enabled-companies Date : January 16, 2020 at…

P&N Bank has revealed that during a server upgrade it was struck by a cyber attack, exposing the personally identifiable information (PII) of its customers. Source : https://gdpr.report/news/2020/01/15/privacy-australian-bank-discloses-data-breach/ Date : January 15, 2020 at 03:10PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

To be a data-driven business, companies need data. A lot of data. They have plenty of data in-house to work with, of course — their customer and sales data, data they get from their subscriptions to third-party data providers, and so on. But what about all that data on the…

In the first part of this series, I explained what is DSAR and why the organizations should care about it. Now, let’s take a look at how the process can be perceived by the customers. Our recent GDPR benchmark research shows that the road can be tortuous. Source : https://www.talend.com/blog/2020/01/15/right-to-data-access-achilles-heel-data-privacy-compliance-customer-trust-part-2/…

Is Castlight Health suffering a case of ‘first-mover’ curse? One of digital health’s first unicorns, Castlight Health, IPO’d back in 2014 with a valuation of over $3 billion dollars (reportedly, 107 times revenue) at a share price of $40. Today, the stock trades around $1.20, and the company has endured…

Artificial intelligence (AI) is behind the success of high-performing customer service teams, according to the latest research from CRM outfit, Zendesk. Source : https://www.cmo.com.au/article/670279/report-artificial-intelligence-driving-best-customer-service/ Date : January 15, 2020 at 01:51AM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

Not long ago, loyalty in customer service was fairly simple, both in meaning and in method. Great brand name? This alone will inspire loyalty. Solid rewards program? That’ll keep your customers close. Source : https://www.zendesk.fr/blog/3-best-practices-loyalty-customer-support/ Date : January 14, 2020 at 05:31PM Tag(s) : #CHATBOT ENG Share this… Email Facebook…

Interflora is capitalising on the huge opportunities for its brand in voice. Source : https://chatbotslife.com/are-you-talking-to-me-why-brands-should-have-a-voice-in-voice-4e9c9d113ec5?source=rss—-a49517e4c30b—4 Date : January 14, 2020 at 04:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Google Cloud annonce de nouveaux services visant à convaincre les entreprises d’adopter sa plateforme. Un partenariat avec IBM autour des Power Systems vient d’être annoncé, ainsi que des services dédiés aux entreprises du secteur du retail… Source : https://www.lebigdata.fr/google-cloud-entreprises Date : January 14, 2020 at 06:43PM Tag(s) : #DATA FRA…

Definitive Healthcare acquires software analytics firm for life sciences companies to expand contextual data and insights within a business’s end-to-end commercialization effort. Source : https://hitconsultant.net/2020/01/14/definitive-healthcare-analytics-firm-patientfinder-to-expand-data-insights/ Date : January 14, 2020 at 04:30PM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Original release date: January 13, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….