Étiquette : customer

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Posted in #RGPD ENG

#Privacy: Online betting company denies data breach

Nigerian online betting company SureBet247 has denied reports about the firm suffering a data breach. Source : https://gdpr.report/news/2020/01/09/privacy-online-betting-company-denies-data-breach/ Date : January 9, 2020 at 10:21AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #RGPD ENG

#Privacy: Multi-layered data protection in the fintech industry

The fintech industry recognises the power of data and how it can be utilised to increase customer loyalty, revenue and brand value. Source : https://gdpr.report/news/2020/01/09/multi-layered-data-protection-in-the-fintech-industry/ Date : January 9, 2020 at 11:20AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability

Source : https://msdynamicsworld.com/story/microsoft-dynamics-365-virtual-agent-customer-service-reaches-general-availability Date : January 9, 2020 at 04:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #RGPD ENG

9 Ways to Jump-Start Your Data Privacy Program for 2020

Marketers and brands have officially rolled into the first full business week of 2020. And if their concerns over customer data privacy practices from reports last year are any indication, it should be top of mind again. Source : https://www.cmswire.com/information-management/9-ways-to-jumpstart-your-data-privacy-program-for-2020/?utm_source=cmswire.com&utm_medium=web-rss&utm_campaign=cm&utm_content=all-articles-rss Date : January 9, 2020 at 06:25PM Tag(s) : Médias…

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Posted in #DATA ENG

SEO Consultants Made Big Data a Core Strategy Component

Big data is leading to some major changes in the digital marketing sector. There are a number of ways that SEO companies in particular are using big data to create more value for their customers. Source : https://www.smartdatacollective.com/seo-consultants-made-big-data-core-strategy-component/ Date : January 8, 2020 at 07:30PM Tag(s) : #DATA ENG Share…

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Posted in #CHATBOT ENG

Using a Chatbot to Guide the Buyer’s Journey

Let’s say we started explaining the nuances of our newest feature or the details of our pricing plan to someone who has never heard of chatbots. Odds are they wouldn’t be too interested. Source : https://blog.chatfuel.com/buyers-journey/ Date : January 8, 2020 at 01:44PM Tag(s) : #CHATBOT ENG Share this… Email…

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Posted in #CHATBOT ENG

Chatbot or Human? Combine Both to Achieve Customer Service Success

… provide customer support. The chatbot industry is booming, … technologies ensure that customer-chatbot interactions are more … When should businesses apply chatbot technology, and when they … additional purchases. While AI chatbot technology is developing fast … Source : https://it.einnews.com/article/506586563/bb8mGpO0TfW5Lajd?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : January 7, 2020 at 10:05PM Tag(s) :…

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Posted in #AI ENG

Six AI Strategies – But Only One Winner

Summary:  The results are in.  There is only one demonstrably successful strategy for creating big wins for AI-first companies.  We’ll briefly summarize the other contenders that have fallen by the wayside and then lift the curtain on the winner. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:920961 Date : January 8, 2020 at 08:16AM Tag(s)…

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Posted in #CHATBOT ENG

The Rise of Chatbots (And Why Your Business Needs Them)

It’s hard to believe we’re living in the year 2020. And while it may not quite be the space age that many predicted decades ago, it’s pretty cool nonetheless. We have cars that can park themselves, powerful computers that are as small as wristwatches, and robots that can do our…

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Posted in #CHATBOT ENG

How Intelligent Virtual Assistants Help Brands

Leveraging the power of advanced Machine Learning (ML) and Natural Language Understanding (NLU), Intelligent Virtual Assistants are the latest iteration of Conversational AI technology — with scope and complexity far beyond that of an ordinary chatbot. Source : https://chatbotslife.com/how-intelligent-virtual-assistants-help-brands-haptik-blog-a1b1a083cbea?source=rss—-a49517e4c30b—4 Date : January 7, 2020 at 07:12PM Tag(s) : #CHATBOT ENG Share this… Email…

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Posted in #IOT ENG #SECURITE ENG

#Privacy: Getting the most out of IoT starts with strong cybersecurity

Internet of things (IoT) applications are transforming enterprise efficiency – but they’re also introducing new threats. Source : https://gdpr.report/news/2020/01/07/privacy-getting-the-most-out-of-iot-starts-with-strong-cybersecurity/ Date : January 7, 2020 at 05:37PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

From GDPR to CCPA, the right to data access is the achille’s heel of data privacy compliance and customer trust – Part 1

In December 2019 we released the second edition of our data privacy benchmark, and this year again, results are shocking: 18 months after GDPR came into force, 58% of surveyed companies are not performing with data privacy. The issue relates to the right of access, which gives individuals the right…

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Posted in #IOT ENG

Avnet launches IoT suite, platform as it looks to expand markets

Avet has been working in the IoT space for years, but more as a distributor. Now it plans to enable customer to scale IoT deployments quickly and ultimately tap new markets. Source : https://www.zdnet.com/article/avnet-launches-iot-suite-platform-as-it-looks-to-expand-markets/#ftag=RSSbaffb68 Date : January 7, 2020 at 02:34PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter…

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Posted in #CHATBOT ENG #ARTICLES A LA UNE

How to Measure the ROI of Chatbots?

Chatbots are widely changing the shape of support and concierge industries across individual niches. Different industries need different kinds of chatbots, but what’s common between most of them is the dire need for quick support. Industries are spending trillions of dollars for providing support, and the chatbot industry could cut…

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Posted in #CHATBOT ENG

10 Conversational System (Chatbot) predictions for 2020

As the founder of a Chat technology company, I’ve been in the lucky position to experience first hand the ups, downs and shifts happening around Conversational Systems. For us at Humanise.AI, we closed 2019 by selling £1.5m of accommodation reservations though a chatbot in the space of just a month….

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Posted in #eSANTE ENG

7 Trends Impacting The Design of Healthcare Environments in 2020

SmithGroup one of the nation’s leading integrated design firms has tapped its broad network of 1,300 interdisciplinary design professionals to offer its predictions for the trends and challenges that the design industry will face in the decade ahead. Source : https://hitconsultant.net/2020/01/06/7-trends-impacting-the-design-of-healthcare-environments-in-2020/ Date : January 6, 2020 at 07:29PM Tag(s) :…

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of December 30, 2019

The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available. Source : https://www.us-cert.gov/ncas/bulletins/sb20-006 Date : January…

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Posted in #AI ENG

The Hitchhiker’s Guide To Artificial Intelligence 2019-2020: By AIM & Great Learning

In the last decade, we have seen AI transitioning from an industry buzzword to finally being adopted across various enterprise applications. Indian businesses are analysing how they can make processes more efficient which has led to increasing adoption of artificial intelligence in the enterprise across different verticals. Source : https://analyticsindiamag.com/the-hitchhikers-guide-to-artificial-intelligence-2019-2020-by-aim-great-learning/?utm_source=rss&utm_medium=rss&utm_campaign=the-hitchhikers-guide-to-artificial-intelligence-2019-2020-by-aim-great-learning…

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Posted in #eSANTE ENG #AI ENG

Top 5 Healthcare Blogs of 2019

2019 was a year of intense change, and we expect nothing less of 2020! This past year we’ve seen the rise of AI technology, a move toward more widespread adoption of telehealth, exciting advancements in Wi-Fi 6 and 5G, and so much more. Just like last year, we decided to take a look back…

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Posted in #SECURITE ENG

A week in security (December 30 – January 5)

Last week on Malwarebytes Labs, we took a dive into edge computing, looked at new web skimmer techniques, and rolled our eyes at silly people doing silly things. Source : https://blog.malwarebytes.com/a-week-in-security/2020/01/a-week-in-security-december-30-january-5/ Date : January 6, 2020 at 09:12PM Tag(s) : #SECURITE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print