Étiquette : customer

IT professionals are easy to please so why is life so complicated? Dave Hoekstra at Calabrio explores the niggling doubts that can get in the way of building an efficient Workforce Management (WFM) framework. Source : https://gdpr.report/news/2019/12/30/privacy-considering-workforce-management-in-2020-heres-what-you-need-to-ask/ Date : December 30, 2019 at 12:46PM Tag(s) : #RGPD ENG Share this……

It’s a fact that no business can survive without competitive customer support and the bests of the sales pitches. Enjoying an online presence itself means competing with thousands of other businesses like you, and you can’t compete with them without cutting-edge automation, all in terms of marketing, sales, and customer…

Walking into a car dealership can be a thrill or a fright. While some car buyers love the challenge of “getting a deal,” others dread the hours the process may take and fear they will get “taken for a ride.” Source : https://chatbotslife.com/how-chatbots-are-changing-the-car-buying-experience-d187126035b6?source=rss—-a49517e4c30b—4 Date : December 30, 2019 at 05:55PM Tag(s)…

Chatbots are the fastest growing digital communication trend and one of the strongest tools marketers have at their disposal. From their beginnings in the early 2000s, chatbots have gone a really long way and now offer numerous features and advanced options. Source : https://chatbotslife.com/6-conversational-chatbot-trends-for-2020-71f0aaf28ad7?source=rss—-a49517e4c30b—4 Date : December 30, 2019 at 05:55PM…

Technology is evolving at a rapid pace and streamlining processes across the world with exciting results for businesses and consumers alike. Developing the right platform to help the businesses connect with customers is always the best use case every decision-maker looks forward to. Technology is bringing new benefits to the…

In a recent blog I stated that “Crossing the AI Chasm” is primarily an organizational and cultural challenge, not a technology challenge. That “Crossing the AI Chasm” not only requires organizational buy-in, but more importantly, necessitates creating a culture of adoption and continuous learning fueled at the front-lines of customer…

Synoptek, a California business that provides cloud hosting and IT management services to more than a thousand customers nationwide, suffered a ransomware attack this week … Source : https://krebsonsecurity.com/2019/12/ransomware-at-it-services-provider-synoptek/ Date : December 28, 2019 at 03:12AM Tag(s) : #SECURITE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Far away from western eyes, Asian blockchain projects are thriving. A vibrant ecosystem of public and permissioned chains has sprung to life in Asia, aided by government and big business endorsement of distributed ledger technology (DLT). Source : https://news.bitcoin.com/asias-love-affair-with-blockchain-is-blossoming/ Date : December 28, 2019 at 04:45AM Tag(s) : #BLOCKCHAIN ENG…

From Google’s acquisition of Fitbit to Philips acquisition of Carestream Health’s health IT business, here is a look at some of the biggest health IT/digital health mergers & acquisition in 2019 by each quarter. Source : https://hitconsultant.net/2019/12/27/top-50-health-it-digital-health-mergers-acquisitions-in-2019/ Date : December 28, 2019 at 02:22AM Tag(s) : #eSANTE ENG,telemedicine2 Share this……

Customers love timely response from you and a chatbot ensures you are never leaving your customer on hold: http://bit.ly/38tWoyJ  #chatbot #Botsify #customersupport #b2b pic.twitter.com/R1Gb1gjqUR Source : https://twitter.com/botsify_app/status/1210503824001163264 Date : December 27, 2019 at 12:10PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

There is no doubt about it, with a projected 3.5 billion smartphone users in 2020, companies are going to cater to the mobile app development market as it is one of the fastest-growing areas in technology advancement. Source : https://www.letsnurture.ca/blog/the-top-5-mobile-app-development-trends-coming-in-2020.html Date : December 27, 2019 at 06:45AM Tag(s) : Acteurs…

Healthcare finally made the shift–it went digital. Overdue, perhaps – and less rapid than the same transition by other industries – but notable nonetheless. The age of the Internet of Medical Things (IoMT) has dawned, and healthcare is riding the wave. Source : https://hitconsultant.net/2019/12/26/3-ways-to-security-training-stick/ Date : December 26, 2019 at…

Like most other business professionals, modern marketers have access to an increasingly large amount of data. Source : https://gdpr.report/news/2019/12/26/privacy-big-data-marketings-scariest-buzzword/ Date : December 26, 2019 at 12:18PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

70% Percentage of Online Consumers are reporting positive chatbot experiences. Source : https://chatbotslife.com/create-a-customer-service-chatbot-in-5-minutes-60e75a3d0a79?source=rss—-a49517e4c30b—4 Date : December 26, 2019 at 05:18PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

As shoppers increase their spending on Christmas presents and hit the January sales, festive shopping can be a risky activity. Source : https://gdpr.report/news/2019/12/25/privacy-avoid-giving-cybercriminals-your-data-this-season/ Date : December 25, 2019 at 11:56AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

For decades, the United States treated data privacy like an aging home, patching individual leaks and drafts only when a new storm hit. The country passed a law protecting healthcare-related information, and not much else. Source : https://blog.malwarebytes.com/privacy-2/2019/12/online-privacy-in-2019-a-legislative-review/ Date : December 24, 2019 at 10:10AM Tag(s) : #SECURITE ENG Share…

Artificial Intelligence (AI) and Deep Learning (DL) are no longer the exclusive realm of high performance computing (HPC) research used by government and universities. Source : https://www.enterpriseai.news/2019/12/23/ai-infrastructure-doesnt-have-to-be-complicated-or-overwhelming/?utm_source=rss&utm_medium=rss&utm_campaign=ai-infrastructure-doesnt-have-to-be-complicated-or-overwhelming Date : December 23, 2019 at 09:57AM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.sme10x.com/technology/are-chatbots-the-future-of-customer-service Date : December 23, 2019 at 10:00AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

There are now officially 620 IoT Platform companies on the open market, up from 450 IoT Platforms companies in 2017 – this is according to the latest IoT Platforms competitive Landscape & database 2020. Source : https://iot-analytics.com/iot-platform-companies-landscape-2020/ Date : December 23, 2019 at 05:57PM Tag(s) : #IOT ENG Share this……

Convenience and petrol store, Wawa, has given notification to potentially impacted individuals about a data security incident that affected customer payment card information used at potentially all Wawa locations during a specific timeframe. Source : https://gdpr.report/news/2019/12/23/privacy-us-convenience-store-wawa-announces-data-breach/ Date : December 23, 2019 at 09:57AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin…