Étiquette : customer

“We do not expect 5G to have a huge commercial impact in the business services market during 2020, but we should see many other developments, such as SD-WAN, and may also, finally, see real signs of traction for NB-IoT.” Source : https://iotbusinessnews.com/2019/12/17/36549-iot-what-to-look-out-for-in-2020/ Date : December 17, 2019 at 10:42PM Tag(s)…

Online retailer, LightInTheBox, exposes 1.6 billion customer records during a three month period, as a result of an unsecured database. Source : https://gdpr.report/news/2019/12/17/privacy-unsecured-database-exposes-1-3tb-of-data/ Date : December 17, 2019 at 12:19PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The top cryptocurrency companies have quietly begun to outsource their infrastructure problems to a tiny stealth startup. It’s called Alchemy. Today it’s making the big public reveal of its technology that could help developers finally build the killer use case atop Bitcoin or Ethereum. Source : https://techcrunch.com/2019/12/17/alchemy-blockchain/ Date : December…

Today, consumers are spending more time online than ever and businesses who don’t have an online presence would be losing out on prospective clients. Consumer behavior is evolving with every passing day as they are regularly engaging with FB Messenger or website chatbots now to get information on different products/services….

Source : https://it.einnews.com/article/505059041/epx7Z705Ckc3TRfK?ref=rss&ecode=VqG7HrIH2UKW0p6c Date : December 17, 2019 at 06:14AM Tag(s) : Acteurs Share this… Email Facebook Twitter Linkedin Whatsapp Print

In 2016, Forbes published an insightful post on the importance of big data in the legal profession. Author Bernard Marr presents a very good point about the growing body of data in the legal profession and the impact that it is having on the way lawyers do their jobs. Source…

Source : https://www.forbes.com/sites/forbescoachescouncil/2019/12/16/five-innovative-ways-to-improve-your-customer-experience/ Date : December 16, 2019 at 01:29PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Predictive analytics is one of the biggest disruptive technologies shaping the eCommerce industry. IQLECT published an article on this last year titled The Importance of Predictive Analytics for E-commerce Stores. Source : https://www.smartdatacollective.com/is-predictive-analytics-revealing-unexplored-ecommerce-niches/ Date : December 15, 2019 at 12:54AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin…

AI is a game changer. Period. And being a data and analytics guy, I could not be more excited about it. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:915155 Date : December 16, 2019 at 03:43AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Providing excellent customer service needs to be a priority for every business. Think of your customer service department as the personality of your brand. It is also the reason why people will choose your products and services on a repeated basis. Source : https://www.smartdatacollective.com/how-to-transform-customer-journey-with-ai-and-big-data/ Date : December 14, 2019 at…

Big data is seamlessly woven into the business models of every industry across the globe. In 2017, big data adoption across all sectors reached 53%. More recent data is likely to show that figure has risen even further. Source : https://www.smartdatacollective.com/can-big-data-neutralize-danger-of-negative-reviews/ Date : December 13, 2019 at 07:16PM Tag(s) :…

Source : https://www.moneycontrol.com/news/business/prof-simply-simple-the-chatbot-that-will-resolve-70-of-tata-mutual-funds-customer-queries-4729851.html Date : December 14, 2019 at 07:44AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Advancement in Technology in the 21st century has surpassed our expectations. It hasn’t been long that chatbots were introduced and now the Technology behind them is advancing rapidly. Every business these days is looking forward to integrating customer care chatbots with their services. It is due to the functionality and…

A Chatbot is software designed using Artificial Intelligence (AI). Chatbot helps in the conversation between the user and the service provider on an application or website. Source : https://chatbotslife.com/10-chatbot-benefits-your-business-cant-afford-to-miss-in-2020-25bfaf81f31e?source=rss—-a49517e4c30b—4 Date : December 13, 2019 at 04:16PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The goal to be a data-driven organization has been a rallying cry for enterprises for the past decade. The aspiration is to leverage content to gain powerful insights into ways businesses can better serve customers, improve operational efficiency and respond to market dynamics faster. However, these efforts have come up…

Every company is a data company. But truly modern enterprises also cultivate what’s increasingly being described as a data culture. Source : https://www.tableau.com/about/blog/2019/12/how-nurture-healthy-data-culture-3-steps Date : December 12, 2019 at 08:28PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

We invited readers to submit their top predictions for the impact of AI on business in 2020. Here is a selection of responses … Source : https://www.aitrends.com/2020-ai-predictions/2020-ai-predictions-black-box-cloud-seen-lifting-rpa-in-enterprise-ai-at-work-in-cybersecurity/ Date : December 13, 2019 at 12:04AM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://chatbotslife.com/best-nlp-chatbot-platform-d3d80f441078?source=rss—-a49517e4c30b—4 Date : December 12, 2019 at 05:29PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Today’s consumers are tech-savvy, they want to be addressed by a technology-powered system rather than waiting in long queues, listening to IVR, and replying to human agents. They want their query to be solved really quickly and without any waiting time. Source : https://chatbotslife.com/the-know-hows-of-building-a-chatbot-experts-recommendations-163d0cd19aac?source=rss—-a49517e4c30b—4 Date : December 12, 2019 at 05:28PM…

According to a recent press release, “Confirmit has announced a tranche of new features to its Confirmit Horizons platform. Together, they provide a seamless digital experience that delivers richer insights from Customer Experience and research programs. The latest innovations simplify the challenges of understanding and acting on digital feedback. The…