Étiquette : customer

Big data is changing the way we live in tremendous ways. One impact of big data is the way that it influences employee scheduling. Source : https://www.smartdatacollective.com/5-huge-benefits-of-big-data-for-employee-scheduling/ Date : December 6, 2019 at 09:44PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Ninety-one percent of customer data management professionals surveyed by Forrester said data privacy was a top concern of their customers. Source : https://marketingland.com/less-than-40-of-customer-data-execs-confident-they-know-where-companys-data-is-stored-272379 Date : December 6, 2019 at 09:20PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

Bots are going to be an important part of businesses going forward. And bot building is something all developers might have to learn in the coming years. From B2C to B2B, bots have made their presence known by addressing business challenges and acting as a virtual assistant, thereby increasing our…

The evolution and convergence of technology has fueled a vibrant marketplace for timely and accurate geospatial data. Every day billions of handheld and IoT devices along with thousands of airborne and satellite remote sensing platforms generate hundreds of exabytes of location-aware data. Source : https://databricks.com/blog/2019/12/05/processing-geospatial-data-at-scale-with-databricks.html Date : December 5, 2019…

The GDPR has been in effect since May 25, 2018, which has sparked international organisations into a compliance frenzy. Data protection authorities have reported that the amount of reported data breaches has increased significantly. Source : https://gdpr.report/news/2019/12/05/privacy-realising-the-threat-of-phishing-and-the-impact-it-has-under-gdpr/ Date : December 5, 2019 at 04:15PM Tag(s) : #RGPD ENG Share this……

Source : https://thehealthcareblog.com/blog/2019/12/04/artificial-intelligence-vs-tuberculosis-part-1/ Date : December 5, 2019 at 02:56AM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Cloud adoption in healthcare is accelerating amid deployment challenges, according to the results of a recent survey conducted by HIMSS Media in collaboration in Perficient and Red Hat. Source : https://hitconsultant.net/2019/12/03/despite-deployment-challenges-healthcare-cloud-adoption-is-on-the-rise/ Date : December 3, 2019 at 11:32PM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

In 2017, Harvard University’s Harbing Lou wrote a very insightful article on AI technology in the gaming industry. Lou made some startling observations about the role of AI in this growing sector. Source : https://www.smartdatacollective.com/how-will-ai-change-gaming-industry-next-20-years/ Date : December 3, 2019 at 10:09PM Tag(s) : #DATA ENG Share this… Email Facebook…

Artificial intelligence has had a profound impact on our lives. A study by Tractica found that the global AI market is projected to grow to $118.6 billion within the next six years. Source : https://www.smartdatacollective.com/4-industries-shaken-by-artificial-intelligence-revolution/ Date : December 3, 2019 at 10:09PM Tag(s) : #DATA ENG Share this… Email Facebook…

Think about the last time you had a positive customer service experience. What was it about that interaction that left a good impression? The service itself? The convenience? The quick resolution time? Source : https://www.zendesk.fr/blog/customer-experience-support-data/ Date : December 3, 2019 at 09:19PM Tag(s) : #CHATBOT ENG Share this… Email Facebook…

The service can be activated through a single click in Connect; it automatically transcribes and analyses customer calls, and also has the capability to transcribe previously recorded calls. Source : https://www.zdnet.com/article/aws-aims-to-bring-machine-learning-natural-language-processing-to-call-center/#ftag=RSSbaffb68 Date : December 3, 2019 at 08:52PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.prnewswire.com/news-releases/appy-pie-launches-chatbot-builder-for-banks-to-help-them-strengthen-their-customer-relationships-300967962.html Date : December 3, 2019 at 12:23PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Conversational artificial intelligence (AI) is enabling organizations to improve their business in areas like customer service and employee engagement by automating some of the most commonly requested services, which frees up employees to take on more value-adding activities. Source : https://azure.microsoft.com/blog/enabling-collaborative-bot-development-across-your-organization-for-any-user/ Date : December 3, 2019 at 06:10PM Tag(s) :…

Ali Ghodsi might have one of the best jobs in technology right now. As the CEO of Databricks, Ghodsi just completed an oversubscribed $400 million round of funding that gave the company a $6.2 billion valuation. Better still, Ghodsi never once had to break out the pitch stick. “It was…

Today we are rapidly approaching a new reality that none of us has lived in before. And that reality is that for the first time, technology isn’t the barrier to progress. Source : https://blogs.cisco.com/healthcare/6-keys-to-digital-transformation Date : December 3, 2019 at 06:06PM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter…

Kaspersky, an industry leader in endpoint protection, has been recognized as a 2019 Customers’ Choice for Endpoint Protection Platforms on Gartner Peer Insights, following a customer rating of 4.6 out of 5 (1729 ratings) – the highest score among all vendors with more than 600 total reviews. Source : https://gdpr.report/news/2019/12/03/privacy-kaspersky-recognised-as-customer-choice-for-endpoint-protection/ Date :…

The website of a leading American gun manufacturer was compromised by threat actors on Black Friday. Source : https://gdpr.report/news/2019/12/03/privacy-smith-wesson-customers-targeted-by-magecart-hackers/ Date : December 3, 2019 at 05:13PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Chatbots help companies and brands with lead generation, customer service, and product search. For your customers to interact well with your digital assistant, you should avoid these 5 mistakes. Source : https://chatbotslife.com/5-common-misconceptions-in-the-development-of-chatbots-5c34bece6ad9?source=rss—-a49517e4c30b—4 Date : December 2, 2019 at 08:44PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

Data science has shifted the existing ether bringing in new marvelous opportunities to many industries. In line with these immense possibilities, comes rapid changes and challenges. And in this case, the travel and tourism industry is no exception here. Source : https://www.smartdatacollective.com/predictive-tourism-merger-of-big-data-in-travel-industry/ Date : December 2, 2019 at 02:10PM Tag(s)…

Company analysts and product vendors are beating the digital business drum pretty hard, but what exactly can a typical business make digital to be more efficient and save or generate valuable revenue? With chatbots, robotic process automation and AI tools all clamoring for attention, what’s really useful for your business….