Étiquette : customer

In the times when data is of extreme value, industries cannot afford to ignore it. The only right choice for them is to find new ways to use data for their benefit. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:906994 Date : November 14, 2019 at 09:21PM Tag(s) : #DATA ENG Share this… Email Facebook…

Source : https://www.digitalcommerce360.com/2019/11/14/3-tech-tools-to-transform-customer-experience-and-maximize-engagement/ Date : November 15, 2019 at 01:48AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

If a journey of a thousand miles begins with a single step, a customer’s journey could begin at a myriad of touchpoints from every possible direction. It’s dizzying, but because customer experience is a key differentiator, it’s more important than ever to have a holistic understanding of the customer’s journey…

The era of conversational artificial intelligence is rapidly changing the business of both traditional websites and mobile applications. What are, then, the benefits of “conversational AI” that new business systems can offer? Source : https://chatbotslife.com/how-conversational-ai-create-new-business-cases-583b4c3ef792?source=rss—-a49517e4c30b—4 Date : November 14, 2019 at 02:44PM Tag(s) : #CHATBOT ENG,chatbot Share this… Email Facebook…

Messaging platforms are happening to the age, and Chatbots are all the new trend now. They are promoted as the following versions of applications, similar to a tremendous change in the communication industry. Since Facebook has extended access to its Messenger service, enabling organizations the ability to reach customers better…

Artificial Intelligence and Machine Learning solutions offer large possibilities to optimize and automate processes, save costs and make less human error possible for many industries. Food and Beverage is not an exception, where it can be beneficially applied in restaurants, bar and cafe businesses as well as in food manufacturing. These…

Google Cloud’s Contact Center AI automates conversations between businesses and customers and can augment human customer service agents.Read More Source : https://venturebeat.com/2019/11/14/google-clouds-contact-center-ai-hits-general-availability/ Date : November 14, 2019 at 06:41PM Tag(s) : #Financements Share this… Email Facebook Twitter Linkedin Whatsapp Print

Like most other business professionals, modern marketers have access to an increasingly large amount of data. However, although organisations are great at gathering ‘big data’ and creating huge data sets, they’re not great at understanding its value or outputting and integrating it in an effective way. Source : https://gdpr.report/news/2019/11/13/privacy-big-data-marketings-scariest-buzz-word/ Date…

A report has revealed that Orvis.com, an American retailer, leaked hundreds of internal passwords on Pastebin.com. According to Krebs On Security, the leaked credentials related to backend management, firewall administration, router settings and database servers.  Source : https://gdpr.report/news/2019/11/13/privacy-internal-passwords-belonging-to-orvis-leaked-twice/ Date : November 13, 2019 at 09:54AM Tag(s) : #RGPD ENG Share…

The CBD industry is growing at an astounding rate. So fast, in fact, that some companies are struggling to keep up with demand. And new companies are cropping up daily to get in on this brand new billion-dollar industry. Source : https://www.smartdatacollective.com/how-big-data-and-ai-are-driving-cbd-gummies-industry/ Date : November 12, 2019 at 08:34PM Tag(s)…

As humans, we have several basic needs, including the need for food, but throughout human history, food has become more than a simple commodity. Food—and how it’s consumed, grown, and purchased—can be a reflection of culture, geography, and socioeconomic status, making food data both complex and irresistible. Source : https://www.tableau.com/about/blog/2019/11/get-taste-iron-viz-tableau-conference-2019…

Data, privacy, analytics and customer service are top finance priorities, says a new Protivity report. Source : https://gdpr.report/news/2019/11/12/privacy-data-privacy-and-analytics-are-primary-concerns-for-financial-enterprises/ Date : November 12, 2019 at 04:57PM Tag(s) : #RGPD ENG,blockchain2 Share this… Email Facebook Twitter Linkedin Whatsapp Print

Artificial Intelligence (AI) is creating a new frontier in information security. Systems that independently learn, reason and act will increasingly replicate human behaviour. Like humans, they will be flawed, but also capable of achieving great things. Source : https://gdpr.report/news/2019/11/12/privacy-reducing-the-risks-posed-by-artificial-intelligence/ Date : November 12, 2019 at 09:01AM Tag(s) : #RGPD ENG…

Source : https://www.us-cert.gov/ncas/bulletins/sb19-315 Date : November 12, 2019 at 05:58PM Tag(s) : US GOV Share this… Email Facebook Twitter Linkedin Whatsapp Print

For more and more companies, offering customers exceptional omnichannel service and support has become a top priority. Customers have come to expect that they can connect with companies in the channels that are the most important to them—whether that’s email, phone, live chat, self-service FAQs, or social media. And for…

Real estate has long been an industry slower to adopt new technologies or be on the cutting edge of innovation. But that’s changing – this is especially true with the introduction of advanced automation, machine learning and AI into real estate and property management tools, leading to significant efficiencies to…

The above line you would be hearing at a shopping outlet most probably but you would get this message now at an online shopping website. A great Online Shopping experience helps businesses retain old customers while acquiring new ones. Providing them a great customer service would go a long way…

Source : https://www.nojitter.com/contact-center-customer-experience/3-ways-transform-your-contact-center-technology-stack Date : November 11, 2019 at 01:19PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

SmarterASP.NET, a US hosting provider has been hit by a ransomware attack, impacting its 440,000+ customers. Source : https://gdpr.report/news/2019/11/11/privacy-hosting-provider-smarterasp-net-struck-by-ransomware-attack/ Date : November 11, 2019 at 02:10PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

A vulnerability has been discovered in Amazon doorbell cameras which can be exploited by hackers to gain access to the owner’s household computer network.  Source : https://gdpr.report/news/2019/11/11/privacy-vulnerability-detected-in-amazon-doorbell-cameras/ Date : November 11, 2019 at 09:13AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print