Étiquette : customer

The process of collecting and processing customer data has become complex for businesses. Traditionally, teams have only had access to limited amounts of customer data analytics, and in many cases, the information is inconsistent across systems. Source : https://www.zendesk.fr/blog/customer-data-platform/ Date : May 12, 2020 at 06:55PM Tag(s) : #CHATBOT ENG…

Personalization is the process of delivering a customer experience that fits unique individual preferences. Personalization is typically enabled by Artificial Intelligence (AI) algorithms, which collect and analyze user data and then offer relevant suggestions. Source : https://datafloq.com/read/3-ways-ai-helping-personalize-customer-experiences/8340 Date : May 11, 2020 at 09:40PM Tag(s) : #DATA ENG Share this……

The changes the coronavirus pandemic has forced upon us are leading many to take a long look at the way we live and the effect it has on the environment. We’ve seen dramatic improvements to air quality thanks to so many people staying home, and there’s a lot of talk…

Online interaction is a key to quickly answer customer’s queries and provide them the necessary support. One of the greatest tools that most of the businesses are using nowadays is chatbots. These interactive tools can be easily synced with your website, and they will take over the charge of responding…

Oracle, Orange and Mobile UX London have held a 2 days Hackathon at Oracle London office. The main purpose of this event was to represent the potentials of Rich Communication Services developing my Oracle and how we can give people a better understanding of what’s in store for the future. Source…

Source : https://www.techradar.com/nz/news/building-transparency-and-customer-confidence-in-ai Date : May 7, 2020 at 12:28PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

According to Analytics India Magazine, open analytics job requirements in India are constantly drying up due to the lockdown. As of 4th May 2020, there are 83,158 openings, which is the lowest for this year. Source : https://analyticsindiamag.com/top-10-data-science-internship-you-can-apply-during-covid-19/?utm_source=rss&utm_medium=rss&utm_campaign=top-10-data-science-internship-you-can-apply-during-covid-19 Date : May 7, 2020 at 02:56PM Tag(s) : #AI ENG Share…

Supply chains are increasingly subject to disruption in recent years from trade wars and pandemics, as well as from new demands driven by new technologies, regulations and materials. Modern supply chains have become long and complex and oriented around just-in-time manufacturing and logistics principles. Efficiency has been prioritized over robustness….

Due to the increasing demand for data scientists around the world, landing the desired job has been extremely difficult for data science amateurs and professionals. However, mentorship proved to be beneficial for data scientists who are willing to get comprehensive guidance from experts of the industry. Source : https://analyticsindiamag.com/top-5-data-science-mentors-in-india/?utm_source=rss&utm_medium=rss&utm_campaign=top-5-data-science-mentors-in-india Date…

Targeted ransomware incidents have brought a threat of disruptive and destructive attacks to organizations across industries and geographies. Source : http://www.fireeye.com/blog/threat-research/2020/05/tactics-techniques-procedures-associated-with-maze-ransomware-incidents.html Date : May 8, 2020 at 01:15AM Tag(s) : #SECURITE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Within all industries, companies are under pressure to deliver goods efficiently, fast and reliably, and especially amid the COVID-19 pandemic, in a way that keeps workers safe. Source : https://news.crunchbase.com/news/the-next-great-ai-company-covariant-attracts-40m-series-b/ Date : May 6, 2020 at 03:23PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.martechcube.com/chatbots-best-tool-for-customer-engagement-during-covid-19/ Date : May 5, 2020 at 10:09PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

E-commerce has been seeing growth since the past decades. E-commerce had become a trend in retailers and popular in consumers. Owning to its quick, easy, and reliable service, e-commerce’s popularity is known to all. Now with the advent of IoT(internet of things), where devices transfer data among themselves without any…

Source : https://customerthink.com/building-new-habits-around-digital-self-service/ Date : May 4, 2020 at 09:54PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://customerthink.com/magento-ecommerce-development-futuristic-approach-for-estores/ Date : May 4, 2020 at 10:23PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://searchcustomerexperience.techtarget.com/news/252482615/Customer-service-agents-chatbots-dial-up-empathy-in-pandemic Date : May 5, 2020 at 12:56AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

As most workers in India make a harried transition to remote working amid Covid-19 lockdown, they are still getting acclimated to the modus operandi of freelancers. With only a handful of tools in their arsenal, freelance professionals master those tools, as a rule, to compete with full-time professionals as well…

The COVID-19 crisis has hammered home the importance for organizations to become more digital.  And I suspect that most organizations are thinking that just means being able to support remote customer engagements and business operations.  But that’s not nearly sufficient. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:948934 Date : May 4, 2020 at 12:35AM…

Source : https://techwireasia.com/2020/05/how-contact-center-ai-is-taking-the-customer-service-strain/ Date : May 4, 2020 at 03:13AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

We live in a time in which information is the core element of business success for companies in almost any industry. Data is the key to making proper and timely decisions, building winning strategies, data can impact everything from revenue growth to customer satisfaction. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:946703 Date : May…