Étiquette : customer

The widely anticipated expansion of digital healthcare over the next decade is very exciting for many healthcare executives, physicians, IT vendors, and consumers. Potentially transformational IT technologies are already being explored by many hospitals, including new devices and applications designed to streamline healthcare operations, lower costs and enhance the quality…

This is a demo of ServiceNow’s virtual agent integration to IBM Watson Assistant which was made available in September 2019 in the ServiceNow New York Release. Source : https://www.youtube.com/watch?v=T2ATB3jYqc8 Date : October 15, 2019 at 09:31PM Tag(s) : Chatbot_Acteurs Share this… Email Facebook Twitter Linkedin Whatsapp Print

BOSTON—Among the phrases used to describe the AI business solution being offered by startups at AI World 2019 “machine learning automation” is used quite frequently. It’s an automation services play in many cases. Companies wanting to get started in AI or get to the next step in the journey to…

New research from Comparitech evaluated each US state based on 20 key criterias, ranking them from least to most private. Source : https://gdpr.report/news/2019/10/25/privacy-wyoming-revealed-as-the-worst-us-state-for-online-privacy/ Date : October 25, 2019 at 12:26PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The new information-stealing trojan malware has infected hundreds of thousands of devices worldwide. Source : https://gdpr.report/news/2019/10/25/privacy-raccoon-malware-gains-popularity-amongst-cyber-criminals/ Date : October 25, 2019 at 05:30PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.business2community.com/business-innovation/how-ai-is-shaping-fundamentals-of-customer-support-02251932 Date : October 25, 2019 at 02:09PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Actually the unlocking of hidden benefits and true potential of the data is an essential task for business. Also, customers` satisfaction appears to be a pushing force for evolution of services and products. If you have loads of customer data available for analysis the work on the improvement of the…

Black Friday isn’t just for brick-and-mortar stores anymore. Cyber Monday isn’t just on Monday anymore, either. The line between the two major shopping days has become blurred. Lots of Black Friday deals begin on Thursday—Thanksgiving Day. Cyber Monday sales have various start dates, and some extend all the way into…

Digital transformation is around every corner in this world. Every company and user is following it to stay ahead among the competitors, get new opportunities, get introduced to the new markets and visualize how they do business. For visualization, businesses require re-imagination of processes that connect the people, data, and…

There seem to be countless articles projecting the incredible economic and social growth that will be driven by AI.  For example, PwC predicts that AI technologies and applications will increase global GDP by up to 14% between now and 2030 (see Figure 1). Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:900799 Date : October 25,…

The contract between the UK’s National Health Service (NHS) and ecommerce giant Amazon — for a health information licensing partnership involving its Alexa voice AI — has been released following a Freedom of Information request. Source : https://techcrunch.com/2019/10/24/alexa-where-are-the-legal-limits-on-what-amazon-can-do-with-my-health-data/ Date : October 24, 2019 at 02:16PM Tag(s) : Médias internationaux Share…

After years of talk, fee-for-service payment models are finally being challenged in a real way. With value-based care, providers are reimbursed based on patient health outcomes rather than the number of patients they see, which has begun to pass the burden of cost from insurers and employers to providers and…

oday, On October 16th, 2019, Developer Advocacy Team Islamabad Pakistan​​​​ arranged a Hands On Workshop on IBM Watson Assistant at SSCASE-IT (Sir Syed CASE Institute of Technology). Saad Tariq ​kicked off the session with the brief introduction to the IBM Cloud. Once the developers were made aware of IBM’s current…

The rapid growth of competition among businesses and the urge to satisfy customers better have brought about a lot of ideas. These ideas include the act of embracing the advancement in technology, and the development of software to monitor customers and maintain a stable relationship with them. One of the…

Clover Sites has been exposing the personal data of its customers for at least half a year. Source : https://gdpr.report/news/2019/10/22/privacy-religious-website-server-found-exposing-customer-data-for-months/ Date : October 22, 2019 at 01:59PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

One of the UK’s biggest housing associations, Home Group has announced that it has suffered a data breach. Source : https://gdpr.report/news/2019/10/22/privacy-home-group-customers-warned-over-data-breach/ Date : October 22, 2019 at 04:01PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

“It will take too long to see the benefits.” “Bots will replace agents.” “Will we really be able to see the ROI?” Source : https://chatbotslife.com/predicting-the-roi-of-chatbots-12479a81410a?source=rss—-a49517e4c30b—4 Date : October 22, 2019 at 11:33PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Isn’t it great to have the ability to save information and contact details provided by patients just using a chatbot for your Optometry office? What’s more, schedule visits with them. Yes, it’s a goldmine! Source : https://blog.botmakers.net/why-it-is-indispensable-to-have-a-manychat-bot-for-your-optometry-clinic-1c60c1c25d18?source=rss—-5a14bef99765—4 Date : October 23, 2019 at 01:02PM Tag(s) : #CHATBOT ENG Share this……

The combination of chatbots and blockchain can revolutionize many sectors. That’s why chatbots need blockchain to be more effective in different industries. The fact that we live in a digital era can not be contested. Even now, most of you would be reading this blog after having scrolled web pages…

Source : https://www.business.com/advice/answers/question/how-is-customer-support-chatbot-successful-in-enh/ Date : October 22, 2019 at 02:53PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print