Étiquette : customer

Teradata Vantage Customer Experience (CX) est une nouvelle plateforme dédiée aux données clients. Elle permet de profiter d’une vision unifiée des données clients, et de les analyser pour les transformer en insights afin d’améliorer l’expérience client proposée par votre entreprise. Source : https://www.lebigdata.fr/teradata-vantage-cx Date : October 23, 2019 at 09:19AM…

The world of digital marketing is always changing. New trends are emerging every day. There are various methodologies, and principles that are introduced to online marketing continuously. However, the application of artificial intelligence will cause a significant transformation in the digital marketing landscape. Source : https://www.smartdatacollective.com/ai-is-unsung-trend-in-digital-marketing-revolution/ Date : October 21,…

Source : https://www.forbes.com/sites/blakemorgan/2019/10/21/20-fresh-examples-of-customer-experience-innovation/ Date : October 22, 2019 at 01:16AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Digital communication is always changing. Specifically, in online marketing things are moving at a rapid pace and new trends can be born overnight. Source : https://chatbotslife.com/chatbot-use-cases-some-of-the-most-innovative-chatbots-7ef1c01681a2?source=rss—-a49517e4c30b—4 Date : October 21, 2019 at 09:16PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Put simply, it’s using a chatbot to help you have more meaningful conversations with your customers. To quote Matt Leitz and Molly Mahoney, think of it like a website sales funnel and email marketer met on Facebook and had a love child. Source : https://chatbotslife.com/7-reasons-why-people-unsubscribe-from-your-chatbot-3697cea8b3d9?source=rss—-a49517e4c30b—4 Date : October 21, 2019…

If you’re running a support operation with thousands of chats and tickets, chances are you’ve probably looked into optimising things with a chatbot. Even with well maintained knowledge bases and self-service infrastructure, your agents still spend a significant amount of their time answering questions like “how can I get a…

Technology is transforming the world around us at an exponential rate and public and private sector organisations must embrace digital transformation or risk falling behind the times. Source : https://gdpr.report/news/2019/10/21/privacy-cyber-security-in-the-5g-era/ Date : October 21, 2019 at 09:32AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Chatbots are the companions of human 😀 Apart from jokes let me explain to you what chatbots are in detail. A chatbot is a computer program designed to simulate a conversation with human users. There are many AI professionals who have designed chatbots to make work easier for companies. These chatbots…

Source : https://venturebeat.com/2019/10/18/5-predictions-for-ais-impact-on-customer-experience-in-2020-vb-live/ Date : October 19, 2019 at 01:42AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Were you aware that data privacy regulations like General Data Protection Regulation (GDPR) may have inadvertently created a security vulnerability? GDPR and other “privacy by design” laws, established to empower individuals to claim back control over their data and protect their identities, have allowed loopholes to occur – cybercriminals can…

While 54% of consumers say the internet is integral to their social lives, nearly half (45%) actively seek time away from their smartphone and other internet-enabled devices — rising to 53% among consumers aged 25-34. Source : https://gdpr.report/news/2019/10/18/privacy-digital-fatigue-and-consumer-privacy-must-be-addressed-by-businesses-study-finds/ Date : October 18, 2019 at 10:12AM Tag(s) : #RGPD ENG Share…

About two weeks ago, National Cybersecurity Awareness Month (NCSAM) kicked off with a new message stressing personal responsibility for users keeping themselves safe online: “Own IT. Secure IT. Protect IT.” NCSAM asked users to consider best practices for both securing their own devices and protecting sensitive data. Source : https://blog.malwarebytes.com/business-2/2019/10/why-all-organizations-must-better-protect-sensitive-data/…

With data growing at its highest rate ever, cyberattacks and digital warfare are on the rise to get hold of any crucial data. The malicious actors primarily target the data in organizations; if it’s important to you, so it is to them. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:897986 Date : October 17, 2019…

Your data has value, but unlocking it for your own benefit is challenging. Understanding how valuable data are collected and approved for use can help you to get there. Source : https://www.aitrends.com/data-privacy-and-security/data-privacy-clashing-with-demand-for-data-to-power-ai-applications/ Date : October 18, 2019 at 12:29AM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

For four days every year, thousands of data people gather in one city to geek out on all things data-related for Tableau Conference (TC). With the wide variety of sessions, trainings, meetups, keynotes, and parties, there is no doubt that you’ll find valuable information or connections, but knowing where to…

The advent of new technologies is constantly transforming the way of data analysis. In the business world, data is the core of nearly every significant decision. Every company wants to capture maximum relevant data through which the overall business processes can be improved at an entirely new level. Source :…

Human API – a real-time consumer health data platform – today announced that it has joined the Google Cloud Partner Advantage Program to further engage consumers to connect and share their health data, no matter where or how it was stored. Source : https://hitconsultant.net/2019/10/16/human-api-joins-google-cloud-partner-advantage-program-to-accelerate-innovation/ Date : October 16, 2019 at…

The Internet of things or IoT is continuing to grow and playing more and more of a role in everyday life. This is only set to continue and one of the industries that is set to see a big impact is finance. The key question is whether the industry is…

Security remains a top priority as more enterprises start to scale IoT solutions company-wide. Source : https://iotbusinessnews.com/2019/10/15/70199-record-number-of-enterprises-becoming-intelligent-with-growing-iot-investments/ Date : October 15, 2019 at 07:26PM Tag(s) : #IOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Quantzig, a leading analytics advisory firm that delivers customized analytics solutions, has announced the completion of their article that analyses the role of fraud analytics in combating digital fraud. Source : https://gdpr.report/news/2019/10/17/privacy-analytics-to-combat-digital-fraud-in-banking-sector/ Date : October 17, 2019 at 10:04AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print