Étiquette : customer
Cebu Pacific launches ‘Charlie’ chatbot for customer support
Source : https://www.panaynews.net/cebu-pacific-launches-charlie-chatbot-for-customer-support/ Date : October 16, 2019 at 11:05AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Top 5 AI Chatbots for WordPress
There are an estimated 75 million websites using the WordPress CMS across the world. WordPress is used in many different ways from simple websites to eCommerce marketplaces and anything in between. Source : https://chatbotslife.com/top-5-ai-chatbots-for-wordpress-3f3c5582b60f?source=rss—-a49517e4c30b—4 Date : October 16, 2019 at 02:33PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin…
Chatbots in Ride-Hailing Industry: How AI Powers Excellent User Experience
Artificial intelligence is becoming increasingly popular. More and more businesses are adopting AI approaches and implementing the use cases that are efficient enough, the global revenue of AI solutions is estimated to reach the mark of 118.6 billion dollars by 2025. Source : https://chatbotslife.com/chatbots-in-ride-hailing-industry-how-ai-powers-excellent-user-experience-2bebe1835642?source=rss—-a49517e4c30b—4 Date : October 16, 2019 at…
Voice Search and Automation: How It Is Impacting Traditional SEO
As we continue to move towards a completely hands-free digital world, the way in which we choose to find, search for, or inquire about information using our digital devices, is changing. By the time next year rolls around, almost “30% of website sessions will be conducted without a screen” according…
#Privacy: Experts identify Whirlpool as owners of exposed database
An unusual web interface belonging to the Heartbeat monitoring service was discovered by security researcher Bob Diachenko. Source : https://gdpr.report/news/2019/10/16/privacy-exposed-database-belonging-to-whirlpool-identified/ Date : October 16, 2019 at 12:52PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
G20 Informed Stablecoins Could Pose Financial Stability Risk
The Financial Stability Board has informed the G20 finance ministers and central bank chiefs of the risks stablecoins could pose to financial stability. Unlike crypto assets which do not pose financial stability risk at this time, stablecoins could pose a host of challenges. Source : https://news.bitcoin.com/g20-informed-stablecoins-could-pose-financial-stability-risk/ Date : October 16,…
Voice Based Chatbots: The Future of Consumer Interaction
Chatbots have, undoubtedly, become a must-have element of an app and/or website. And when your business works in a B2C ecosystem, must-have becomes a necessity. Source : https://chatbotslife.com/voice-based-chatbots-the-future-of-consumer-interaction-a6fe37ec4cfe?source=rss—-a49517e4c30b—4 Date : October 15, 2019 at 09:07PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
How Artificial Intelligence driven chatbots enhance customer support?
Source : https://www.ciol.com/artificial-intelligence-driven-chatbots-enhance-customer-support/ Date : October 15, 2019 at 09:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Europol Predicts Rise of ‘Criminal’ Crypto Exchanges in Digital Underground
Is the current industry landscape, where centralized exchanges dominate cryptocurrency trading volumes, about to change in the coming years? Europol predicts that international regulatory demands for identity verification on established venues will push privacy concerned traders into so-called ‘criminal’ services in the digital underground. Source : https://news.bitcoin.com/europol-predicts-rise-of-criminal-crypto-exchanges-in-digital-underground/ Date : October…
Research Reveals 3 Non-Negotiable Customer Service Expectations
Source : https://smartercx.com/research-reveals-3-non-negotiable-customer-service-expectations/ Date : October 15, 2019 at 04:30PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
10 Guidelines to read before building A Conversational Chatbot
Before building and deploying chatbots, there are some basic practices to follow in separating your chatbot from the others in the market. Fortunately for business owners, launching a quality Chatbot isn’t hard, as long as you follow the guidelines below. Source : https://chatbotslife.com/10-guidelines-to-read-before-building-a-conversational-chatbot-e23c6bb0434c?source=rss—-a49517e4c30b—4 Date : October 14, 2019 at 08:04PM…
Big Data Skill sets that Software Developers will Need in 2020
From the tech industry to retail and finance, big data is encompassing the world as we know it. More organizations rely on big data to help with decision making and to analyze and explore future trends. For current and future software development companies that want to be knowledgeable about using…
What Banking Can Teach Health Care About Handling Customer Data
Why is the routine exchange of patient information still so difficult? Source : https://hbr.org/2019/10/what-banking-can-teach-health-care-about-handling-customer-data Date : October 14, 2019 at 04:10PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
5 Mistakes You Must Avoid When Using Chatbots
80% of businesses are expected to have some sort of chatbot automation by 2020. Source : https://chatbotslife.com/5-mistakes-you-must-avoid-when-using-chatbots-63adeb39efdc?source=rss—-a49517e4c30b—4 Date : October 14, 2019 at 05:04PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
How Emotional AI Is Creating Personalized Customer Experiences And Making A Social Impact
Source : https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2019/10/14/how-emotional-ai-is-creating-personalized-customer-experiences-and-making-a-social-impact/ Date : October 14, 2019 at 02:52PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
#Privacy: Cannabis website exposes customer data
Leafly, the world’s largest cannabis information resource, has leaked customer information due to an unprotected database. The company discovered the leak on September 30, to which breach notification emails were sent to affected users shortly after. Source : https://gdpr.report/news/2019/10/14/privacy-cannabis-website-exposes-customer-data/ Date : October 14, 2019 at 12:43PM Tag(s) : #RGPD ENG…
How to use Single Sign-On for your chatbots built with SAP CAI
Single sign-on (SSO) is a centralized session and user authentication service in which a set of login credentials can be used to access multiple applications. SSO thus assists you to sign in to connected domains or applications with one username and password. Source : https://cai.tools.sap/blog/how-to-use-single-sign-on-for-your-chatbots-built-with-sap-cai/ Date : October 11, 2019…
Securing the managed service provider (MSP)
Managed service providers (MSPs) have been a boon to midsize enterprise. They allow for offloading technical debt to an agent with the skills and resources to manage it, thereby giving an organization room to focus on growing a business, rather than the particulars of infrastructure. Source : https://blog.malwarebytes.com/business-2/2019/10/securing-the-managed-service-provider-msp/ Date :…
5 of the Best Crypto Swapping Services
Creating an exchange account, signing in and placing an order every time you want to switch cryptos is like using a sledgehammer to crack a walnut. It’s an incredibly inefficient way to jump between cryptos, and given that no exchange has all the coins, it necessitates creating multiple accounts, with…
Health leaders ramp up AI investments as confidence in the technology grows
Administrative process improvements top the list of investment priorities, led by technologies to help automate business processes like administrative tasks or customer service. Source : https://www.healthcareitnews.com/news/health-leaders-ramp-ai-investments-confidence-technology-grows Date : October 10, 2019 at 06:47PM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print