Étiquette : customer

A former employee of American Express in under investigation by the police after being suspected of wrongfully accessing the personal data of “a small number” of Amex customers with fraudulent intent. Source : https://gdpr.report/news/2019/10/07/security-former-amex-employee-under-investigation-for-accessing-customer-data/ Date : October 7, 2019 at 04:25PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter…

Today at the Cerner Health Conference (CHC) 2019, HP Inc. announced its expanded healthcare portfolio. The HP Healthcare Edition print portfolio improves patient safety, enables clinical efficiency and secures patient data and medical records. Source : https://hitconsultant.net/2019/10/07/hp-expands-healthcare-portfolio/ Date : October 7, 2019 at 12:01PM Tag(s) : #eSANTE ENG Share this……

Source : https://www.businesstraveller.com/business-travel/2019/10/06/cebu-pacific-introduces-online-chatbot-for-customer-support/ Date : October 6, 2019 at 03:39AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

A recent article by Peter Bendor-Samuel highlighted 3 reasons why an organization’s Digital Transformation fails: Lack of up-front (senior management) commitment Failing to take an iterative sprint approach Taking a technology-first approach Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:894003 Date : October 6, 2019 at 08:23PM Tag(s) : #DATA ENG Share this… Email Facebook…

Digital health is growing at an unprecedented rate, hitting a recording-breaking $14 billion in funding in 2018 alone. Healthcare has always been a place for innovation, but pair this remarkable growth with the clinician burnout problem that’s plaguing our industry, and we have an incredibly urgent need for a workplace…

“It is difficult to think of a major industry that AI will not transform. This includes healthcare, education, transportation, retail, communications, and agriculture. There are surprisingly clear paths for AI to make a big difference in all of these industries.” Source : https://datafloq.com/read/power-of-dynamics-365-artificial-intelligence/6962 Date : October 6, 2019 at 02:49PM…

Source : https://customerthink.com/customer-service-done-right-with-a-little-help-from-your-bot/ Date : October 3, 2019 at 08:30PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Nowadays, industries are privileged by the opportunity to apply data science to reach new heights in their efficiency, productiveness, and overall success. The range of these opportunities is pervasive starting with advanced calculations for the business to customer service quality. Besides, the data collection is much simpler than ever before….

Every industry in the world is moving towards data-driven decision making, then one of the most popular and highest grossing industries definitely has employed analytics and data sciences in its operations. We are talking about the media and entertainment (M&E) industry. If you are associated with the industry in any way and your question is…

We live in an increasingly globalised world. Although some world leaders believe that the future belongs to patriots rather than globalists, technology is making the world an ever more integrated and smaller place. Source : https://datafloq.com/read/blockchain-proxy-voting-improve-shareholders/6977 Date : October 4, 2019 at 02:32PM Tag(s) : #DATA ENG Share this… Email…

As part of its long-term initiative to help address climate change through a reduction of greenhouse gas (GHG) emissions caused by fossil fuel-powered vehicles, the City of Minneapolis has launched a mobility hub pilot program to increase access to low-carbon transportation options. Source : https://www.traffictechnologytoday.com/news/emissions-low-emission-zones/minneapolis-launches-low-carbon-mobility-hub-pilot.html Date : October 4, 2019…

One of the biggest strengths of WordPress is its adaptable nature. The platform makes sure that it takes into consideration users’ requirements as well as the latest technological developments. One such emerging technology that is impacting the CMS in a big way is artificial intelligence. Many people are unaware that…

The ESI ThoughtLab research coalition has unveiled preliminary findings from its 2019 Smart City Research Initiative, which shows that ‘hyperconnected cities’ generate demonstrable ROI (Return On Investment) for their economies, while providing enormous improvements in living and business conditions. Source : https://www.traffictechnologytoday.com/news/funding/measurable-roi-for-smart-city-initiatives-revealed.html Date : October 3, 2019 at 09:55AM Tag(s)…

Source : https://yourstory.com/2019/10/iot-entrepreneurs-customer-experience-government Date : October 3, 2019 at 08:55AM Tag(s) : #IOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

A recent study has shown that a company’s cybersecurity program, and how it has handled any history of data breaches, has a significant impact on its monetary sales value. Source : https://gdpr.report/news/2019/10/03/security-non-disclosure-of-data-breaches-negatively-affects-acquisitions-and-mergers/ Date : October 3, 2019 at 12:57PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

The customer support software company has announced a data breach dating back to 2016, impacting nearly 10,000 clients. Source : https://gdpr.report/news/2019/10/03/privacy-zendesk-discovers-data-breach-from-2016/ Date : October 3, 2019 at 01:56PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Chatbots are like Marmite (yes, that controversial, salty, British spread made from yeast extract): they’ve been around for longer than you may think, you either love them or hate them, and they’re unlikely to disappear any time soon.is take on chatbots and whether they’re worthy of all the hype… Source : https://chatbotslife.com/into-hospitalitys-future-with-chatbots-2831dd5a7a75?source=rss—-a49517e4c30b—4…

I recently took on some freelance web developer work and my recent client asked me to build an SMS bot. Considering my current abilities, I was somewhat intimidated by this request. However, they wanted me to use a platform called Flow XO to build the bot which would make the…

Have you ever seen an outlier in your data and had a feeling of dread? You may be having a great data-centric collaboration with your colleagues and you notice something out of the norm and the current dashboard might not provide the full context. The dread comes because either you…

The concept of digital health information was introduced in the 1970s when professionals began moving away from problem-oriented medical records and making the transition to electronic health records (EHR). Source : https://hitconsultant.net/2019/10/03/6-health-system-barriers-to-digital-health-transformation/ Date : October 3, 2019 at 08:20AM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print