Étiquette : customer

According to a recent Adobe report, marketers have identified data-driven marketing as the most important business opportunity for 2019. That clearly indicates the importance that marketers give to data and why you should too. Source : https://www.smartdatacollective.com/how-data-driven-marketing-helps-improve-conversion-rates/ Date : October 2, 2019 at 11:42AM Tag(s) : #DATA ENG Share this……

Today Microsoft published an independent security assessment of 113 Microsoft Azure services for their suitability to handle official and PROTECTED Australian government information. This assessment, carried out under the Information Security Registered Assessor Program (IRAP), is now available for customers and partners to review and use as they plan for…

Bitcoin (BTC) is like any other asset class in that it captures value through organic price discovery conducted via trading activity on global exchanges. Source : https://www.nasdaq.com/articles/how-leverage-can-help-with-bitcoins-price-discovery-2019-09-28 Date : October 2, 2019 at 01:07PM Tag(s) : #BLOCKCHAIN ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

As data moves to assume a central role within business in the digital era, its importance to marketing and customer experience professionals has never been greater. But nor has the need to ensure the security of such data. Source : https://www.cmo.com.au/article/666980/why-data-security-matters-your-cx-efforts/ Date : October 2, 2019 at 02:20AM Tag(s) :…

Source : https://smartercx.com/3-ways-a-chatbot-can-improve-customer-service/ Date : October 1, 2019 at 07:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

You’ve heard the buzz. Chatbots are taking over every sector of industries. We can see them slowly growing into our favourite websites and even social media now, all while we sleep! Source : https://chatbotslife.com/facebook-messenger-chatbots-for-businesses-efc9f8bab468?source=rss—-a49517e4c30b—4 Date : October 1, 2019 at 07:38PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin…

Binance, the top cryptocurrency exchange by trading volume, says it’s been awarded an information security accreditation after meeting standards set out by the International Organization for Standardization (ISO). Source : https://www.nasdaq.com/articles/crypto-exchange-binance-awarded-iso-security-accreditation-2019-09-24 Date : October 1, 2019 at 09:53AM Tag(s) : #BLOCKCHAIN ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

New researh by Bitdefender discovered that 24% of companies have already suffered a data breach halfway through 2019. Source : https://gdpr.report/news/2019/10/01/privacy-over-50-of-companies-have-experienced-a-data-breach/ Date : October 1, 2019 at 01:23PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Blockchain has been making big waves across healthcare, heralded as the technology that’s going to save healthcare. Source : https://hitconsultant.net/2019/09/30/blockchain-technology-right-technology-wrong-time/ Date : September 30, 2019 at 07:26AM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://recentlyheard.com/2019/09/27/how-chatbots-are-changing-the-customer-service-paradigm-for-firms-worldwide/ Date : September 27, 2019 at 07:15AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Traditionally, the world of investing was bland and exclusive. Investment vehicles were not very different from one another and minimum capital requirements meant that even this was reserved for the few who had the means. Most ordinary people had to settle for a savings account at their local bank while…

The big data market is expected to be worth $189 billion by the end of this year. This is over a 50% increase in just four years. A number of factors are driving growth in big data. Demand for big data is part of the reason for the growth, but…

On Wednesday morning, Vodafone customers, in New Zealand using the app, were briefly able to view other customers details. Source : https://gdpr.report/news/2019/09/26/privacy-vodafones-mobile-app-briefly-exposes-customer-data/ Date : September 26, 2019 at 06:50PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Now businesses can create competitive advantage with robotic process automation (RPA) and chatbots combined. This is thanks to next-level engineering and recent developments in AI. Source : https://www.avibenezra.com/chatbots/leading-your-industry-with-robotic-process-automation-and-chatbot-deployment/ Date : September 26, 2019 at 01:49PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.forbes.com/sites/forbestechcouncil/2019/09/26/customer-experience-management-is-all-in-the-analytics/ Date : September 26, 2019 at 02:10PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Data breaches are becoming more common in today’s society. Hackers know they can sell compromised information on the dark web or use it for purposes such as blackmail. Source : https://www.smartdatacollective.com/5-advantages-using-encryption-technology-data-protection/ Date : September 25, 2019 at 10:47PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Having a smart home is all well and good until you become a victim of data leakage.  This is not a discouragement against IoT implementation into your home, however. The Internet of Things market has been on the rise, and thanks to that, even our homes have become smarter. We…

Source : https://internetofthingsagenda.techtarget.com/tip/AI-in-the-IoT-customer-journey-enriches-the-experience Date : September 25, 2019 at 03:24PM Tag(s) : #IOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

A chatbot is an artificial intelligence program that simulates a conversation with a real person. In recent years chatbot has become popular due to advancement in machine learning. They have now become the talking point of the business. The arrival of the chatbot has brought up new ways for businesses…

The concept of “artificial intelligence” often gets invoked as a buzzword by enthusiastic tech theorists or marketers, but in this series, I’ll show you how AI chatbots are used right now by real companies with real business objectives. I’m not a theorist or a marketer, I’m someone with experience implementing…