Étiquette : customer

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Posted in #CHATBOT ENG

How to Make Sure Your Chatbot Is Compliant with Facebook Policies

Facebook has a number of policies that govern how businesses can use Messenger. It’s crucial to be aware of and follow their terms, so you can make sure your bot doesn’t violate any important rules and cause your page to get banned. To help you understand what’s allowed when building…

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Posted in #CHATBOT ENG #IOT ENG #AI ENG

AI-Powered Chatbots Effective In Making Great Sales: Study

Not only do they help in saving money, but also bring down product costs and customer hassles  According to research jointly conducted by Temple University, U.S., Sichuan University, China and Fudan University, China, chatbots which use AI for simulating human conversation through voice commands or text chats, incur almost zero…

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Posted in #CHATBOT ENG #AI ENG

New Release of SAP Conversational AI Enables Seamless Integration of Chatbots

With seamless connection to any SAP® services, native single sign-on (SSO), and powerful bot generators, the latest release of the SAP Conversational AI service allows the swift creation of enterprise chatbots to transform customer and employee experiences. Chatbots that provide the latest invoice information, change a billing address, or answering frequent questions are now available. Source :…

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Posted in #IOT ENG

Advantages of IoT and Enterprise Mobility Management integration

The benefits of staying in a mobile environment have not been latent and are seen by most of us. There has been an advancement in the internet of things … Source : https://customerthink.com/advantages-of-iot-and-enterprise-mobility-management-integration/ Date : September 24, 2019 at 08:41PM Tag(s) : #IOT ENG Share this… Email Facebook Twitter Linkedin…

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Posted in #AI ENG

Fields of Application of Artificial Intelligence—Customer Service, Marketing and Sales

In this chapter you will see how Artificial Intelligence can support lead prediction and lead profiling to identify look-alike audiences. The possibilities to develop individualized recommendations and media plans based on AI will be discussed, too. A relevant use case of Artificial Intelligence is conversational commerce—leading from voice first to…

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Posted in #CHATBOT ENG

Facebook acquires Chatbot to aid Calibra crypto wallet development

Facebook has acquired a chatbot startup Servicefriend for customer *service* for Calibra, the digital wallet for Facebook’s planned Libra cryptocurrency. Source : https://tech.africa/facebook-acquires-chatbot-to-aid-calibra-crypto-wallet-development/ Date : September 25, 2019 at 06:18AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #BLOCKCHAIN ENG

12 TB VMs, Expanded SAP partnership on Blockchain, Azure Monitor for SAP Solutions

A few months back, at SAP’s SAPPHIRE NOW event, we announced the availability of Azure Mv2 Virtual Machines (VMs) with up to 6 TB of memory for SAP HANA. We also reiterated our commitment to making Microsoft Azure the best cloud for SAP HANA. I’m glad to share that Azure…

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Posted in #DATA ENG

5 Q’s for Jorge Sáez Gómez, Director of Data Science of Connecterra

The Center for Data Innovation spoke with Jorge Sáez Gómez, director of data science and founding member of Connecterra, a company based in Amsterdam, the Netherlands, that uses AI to track the health and fertility of dairy cows. Gómez discussed how Connecterra’s AI platform makes farming more efficient and supports…

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Posted in #DATA ENG

Operate at even greater scale with the Tableau Server Management Add-on

The Tableau 2019.3 release was a big one! It delivered everything from Tableau Catalog, to encryption at rest, and Explain Data. Today, we’ll take a deeper look at our new offering, the Tableau Server Management Add-on, to provide you more context around why we created it, what’s in it, and…

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Posted in #DATA ENG

Gap’s data maturity journey

Gap might be a significant fashion retailer globally, but two years ago, the group was lacking a data-driven strategy that could bring personalisation to its digital and physical customer experiences. Source : https://www.cmo.com.au/article/666644/gap-data-maturity-journey/ Date : September 23, 2019 at 11:27PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin…

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Posted in #IOT ENG

Navigating the intelligent edge: answers to top questions

Over the past ten years, Microsoft has seen embedded IoT devices get progressively smarter and more connected, running software intelligence near the point where the data is being generated within a network. And having memory and compute capabilities at the intelligent edge solves multiple conundrums related to connectivity, bandwidth, latencies,…

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Posted in #CHATBOT ENG #AI ENG

How to increase your Magento’s Store Sales using AI-Chatbots

Online Shopping is the Gold Rush of the 21st century. From Enterprises to SMEs, everyone is hopping on the digital platform because consumers are finding it convenient to shop online. E-Commerce has been there for a long time and yet it’s still drawing consumers every single day. Source : https://chatbotslife.com/how-to-increase-your-magentos-store-sales-using-ai-chatbots-29ff20f0f0f0?source=rss—-a49517e4c30b—4…

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of September 16, 2019

Original release date: September 23, 2019  The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

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Posted in #CHATBOT ENG

Chatbot For Automated Counseling

Stress and depression have become common today. In this day and age of social media, people may be connected but they don’t interact in person. Human interaction has declined and that has caused the problem of anxiety and loneliness in people. What if you can speak to someone to reduce…

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Posted in #AI ENG

The Impact of AI to the UAE Energy Sector

According to the UAE Minister of State for Artificial Intelligence, Omar Sultan Al Olama, not only is artificial intelligence reshaping the energy scene on a global scale, but the contribution of AI to the UAE energy sector is going to reach an estimated $2.85 billion by 2020. Source : https://www.letsnurture.ca/blog/the-impact-of-ai-to-the-uae-energy-sector.html…

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Posted in #BLOCKCHAIN ENG

The Marco Polo Network uses Azure and Corda blockchain to modernize trade finance

The Marco Polo Network is now generally available on Azure to help both trade banks and corporations take advantage the R3 Corda distributed ledger to better facilitate global trade in this ever-changing world. Source : https://azure.microsoft.com/blog/the-marco-polo-network-uses-azure-and-corda-blockchain-to-modernize-trade-finance/ Date : September 23, 2019 at 09:12AM Tag(s) : Acteurs Share this… Email Facebook…

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Posted in #CHATBOT ENG

Facebook acquires Israeli chatbot startup Servicefriend for Libra customer service

Israeli chatbot startup Servicefriend has been acquired … Source : https://it.einnews.com/article/497132326/44SjlZlVlXrla-ha?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : September 23, 2019 at 04:26AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Weekly Digest, September 23

Monday newsletter published by Data Science Central. Previous editions can be found here. The contribution flagged with a + is our selection for the picture of the week. To subscribe, follow this link. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:889985 Date : September 23, 2019 at 01:40AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter…

1 295
Posted in #CHATBOT ENG

Putting the chat among the pigeons

Chatbots often take up the slack as employees exit the office, and customers are beginning to accept this change in customer *service*. But where is it all going? Source : https://www.businesspost.ie/focus-on/putting-chat-among-pigeons-452757 Date : September 22, 2019 at 03:07AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

1 279
Posted in #CHATBOT ENG

Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service

As Facebook prepares to launch its new cryptocurrency Libra in 2020, it’s putting the pieces in place to help it run. In one of the latest developments, it has … Source : https://techcrunch.com/2019/09/21/facebook-servicefriend/ Date : September 22, 2019 at 01:38AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin…