Étiquette : customer

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Posted in #AI ENG

How Analytics Is Shaping The Retail Industry In India

The quintessentially Indian Kirana shop is slowly metamorphosing into the mall next door. Retail in India has completely transformed, but that need not mean losing out the advantage of a small set-up connect. We must look for ways where the power of data can drive our traditional family-connect, by leveraging…

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Posted in #RGPD ENG

A guide to managing Legal Entity Identifier risk in banking

The use of Legal Identity Identifiers (LEIs) will explode in the banking sector in 2020, especially as these 20-character entity identity data reference codes become essential to trade. Source : https://gdpr.report/news/2020/05/01/a-guide-to-managing-legal-entity-identifier-risk-in-banking/ Date : May 1, 2020 at 05:13PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Leverage Your Data to Get a Holistic Customer View

Click to learn more about author Ibrahim Surani Today, data is the center of everything. Therefore, it’s only natural for organizations to leverage it to create a data-centric customer strategy that aims to optimize sales and marketing processes. Every customer action, ranging from the first touchpoint to the purchase, creates…

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Posted in #CHATBOT ENG

Chatbot Prototyping with Botmock

Nowadays chatbots are becoming very handy for businesses in handling customer support and providing information about the business. Almost every business needs to implement chatbot. A Chatbot Prototyping is a simulation of real chatbot and it shows how chatbot will function and look. Source : https://chatbotslife.com/chatbot-prototyping-with-botmock-95caf842c8e3?source=rss—-a49517e4c30b—4 Date : May 1, 2020…

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Posted in #CHATBOT ENG

Create a Chatbot scalable and smart!

How many times you find yourself wanting to troubleshoot a problem? It happens often, right? Your research starts by going online at any search engine and start looking what you need or you may have to call the customer service line wait for hours and at the end leave a…

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Posted in #DATA ENG

5 Unique Ways People Use Social Data In Their Business

In this modern age, if you want to take your business to new heights and want to get ahead of your competitors, then you will have to keep up with the technology and trends in digital marketing. One way in which digital marketing helps you a lot is that it…

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Posted in #AI ENG

Case Study: How This Manufacturing Company Simplified Their Travel & Expense Management Workflows

With more than 350 people working in Gurgaon and Mumbai office, BEUMER India is a manufacturing company with expertise in designing intralogistics systems for conveying, loading and distribution processes. Source : https://analyticsindiamag.com/case-study-how-this-manufacturing-company-simplified-their-travel-expense-management-workflows/?utm_source=rss&utm_medium=rss&utm_campaign=case-study-how-this-manufacturing-company-simplified-their-travel-expense-management-workflows Date : May 1, 2020 at 07:36AM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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Posted in #DATA ENG

Startups And Big Data: Why Leaders Are Not Always Keen

In recent years, the term Big Data has become the talk of the town, or should we say, the planet. By definition, big data analytics is the complex process of analyzing huge chunks of data, trying to uncover hidden information — common patterns, unusual relationships, market trends, and above all,…

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Posted in #CHATBOT ENG

360-degree customer service: make your chatbot transactional

The birth and subsequent adoption of a technology often observes a curve known as the “Hype Cycle”, as defined by Gartner. Conversational technologies such as virtual assistants and chatbots, especially those using Artificial Intelligence components such as Natural Language Processing, are perfect examples of this cycle. Source : https://chatbotslife.com/360-degree-customer-service-make-your-chatbot-transactional-4576ba662e?source=rss—-a49517e4c30b—4 Date :…

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Posted in #CHATBOT ENG

7 Considerations for Implementing a Customer Support Chatbot

Source : https://www.cmswire.com/customer-experience/7-considerations-for-implementing-a-customer-support-chatbot/ Date : April 30, 2020 at 05:06PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Get Ask Data in your dashboard for smart, simple self-service analysis

Since launching Ask Data in February 2019, scores of customers have told us how they’re unlocking deeper insights by asking natural language questions and getting answers back as visualizations. Source : https://www.tableau.com/about/blog/2020/4/get-ask-data-your-dashboard-smart-simple-self-service-analysis Date : April 30, 2020 at 06:14PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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Posted in #CHATBOT ENG

7 Technologies That Can Enhance Customer experience

Source : https://www.martechcube.com/7-technologies-that-can-enhance-customer-experience/ Date : April 30, 2020 at 02:00AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Top 9 Chatbot Trends & Statics That Will Take 2020 By Storm

So, we are four months down 2020, and technology is paving the way for a lot of developments. Recently, we heard about the use of AI for predicting the seriousness of Covid-19 cases, and there are many other developments that have to take place in the field of AI that…

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Posted in #CHATBOT ENG

Dramatically grow your business with the use of automation

A Conversational User Interface(UI) is a computer program designed to simulate a conversation with human users. This can be done over TEXT using a chatbot or chatterbot, or it can be done over VOICE, using a voice assistant. Source : https://chatbotslife.com/dramatically-grow-your-business-with-the-use-of-automation-a872bf06cde2?source=rss—-a49517e4c30b—4 Date : April 29, 2020 at 07:13PM Tag(s) :…

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Posted in #CHATBOT ENG

Time for a Chatbot Tune-Up

Summary:  Now that you have a little time for introspection, how about reviewing the performance of your chatbots. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:948241 Date : April 29, 2020 at 03:50AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #RGPD ENG

The Inside Track on Protecting Intellectual Property (IP)

Protecting intellectual property (IP) is critical to business survival. It’s what sets companies apart from their competition, framing the business, its purpose and growth potential. While losing customer data damages a brand’s reputation, trust and even bottom line, losing IP can threaten a company’s very existence. Therefore, preventing valuable corporate…

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Posted in #CHATBOT ENG

How to Design a Perfect Use Case for Your Chatbot

Welcome to our blog series about chatbot methodology! Today, let’s talk about use cases for your chatbot, the second step of a successful chatbot project with the SAP Conversational AI bot building platform. Source : https://cai.tools.sap/blog/how-to-design-perfect-use-case-for-your-chatbot/ Date : April 28, 2020 at 03:35PM Tag(s) : #CHATBOT ENG Share this… Email…

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Posted in #BLOCKCHAIN ENG #IOT ENG #AI ENG #ARTICLES A LA UNE

IoT, AI, And Blockchain: The Trio Revamping The Business Economy

Believe it or not, the business and technology world have become so correlated that every time the development of technology enters the next phase, the business economy also experiences a significant impact. Whenever a new technology enters the list, the entrepreneurs and marketers begin to unveil its potential and related…

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Posted in #CHATBOT ENG

The falsity of the chatbot vs live chat debate

Source : https://customerthink.com/the-falsity-of-the-chatbot-vs-live-chat-debate/ Date : April 28, 2020 at 03:21AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

The Chatbot Conference is starting in 24hrs.

There are now less that 5 tickets left, so be sure to get your tickets before they are all gone. Source : https://chatbotslife.com/the-chatbot-conference-is-starting-in-24hrs-b0b3568e2410?source=rss—-a49517e4c30b—4 Date : April 27, 2020 at 10:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print