Étiquette : customer

Attention airline bathroom loiterers: The next generation of Airbus aircraft will track how long you’ve been in there. Source : https://time.com/5675566/airbus-airplane-bathroom-tracker/ Date : September 12, 2019 at 02:50PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

A non-password protected database containing a total of 198 million records and 413GB of data was discovered on August 19. Source : https://gdpr.report/news/2019/09/11/privacy-database-exposed-over-190-million-records-online/ Date : September 11, 2019 at 01:36PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://chatbotslife.com/would-you-use-your-own-chatbot-7b84f0b06c69?source=rss—-a49517e4c30b—4 Date : September 11, 2019 at 04:56PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

From the first contact with a company to the final purchase, a user goes through numerous steps in which he gathers information about your company and your offer and compares you with your competitors. Source : https://chatbotslife.com/e-commerce-chatbots-how-to-increase-sales-retention-cd6e25892fa2?source=rss—-a49517e4c30b—4 Date : September 11, 2019 at 04:55PM Tag(s) : #CHATBOT ENG Share this……

In short – faster and efficient customer *service* will not be enough to satisfy your customers in the future. Fortunately, it is possible to make your customer *service* … Source : https://martechseries.com/mts-insights/guest-authors/7-ways-convert-visitors-customers-using-intelligent-chatbot/ Date : September 11, 2019 at 06:37AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

The times, they are a changin’. When users once felt free to browse the Internet anonymously, post about their innermost lives on social media, and download apps with frivolity, folks are playing things a little closer to the vest these days. Source : https://blog.malwarebytes.com/privacy-2/2019/09/300-shades-of-gray-a-look-into-free-mobile-vpn-apps/ Date : September 10, 2019 at…

Proofpoint has announced its annual The Human Factor 2019 report findings which is based on an 18-month analysis of data the firm collected across its global customer base. Source : https://gdpr.report/news/2019/09/10/privacy-over-99-of-cyberattacks-rely-on-human-interaction-to-be-executed/ Date : September 10, 2019 at 03:55PM Tag(s) : #RGPD Share this… Email Facebook Twitter Linkedin Whatsapp Print

The future of work is a constellation of innovations that address new or accelerating challenges for companies that aim to be customer-obsessed. High on the list of those innovations are what we can… … Source : https://go.forrester.com/blogs/are-you-ready-for-ai-and-automation/ Date : September 10, 2019 at 04:03PM Tag(s) : #DATA ENG,AI Share this……

Big data refers to large sets of unstructured, semi-structured, or structured data obtained from numerous sources. Among the sources are customer databases, medical records, business transaction systems, social networks, mobile applications, and scientific experiments. Today, companies are focusing on overhauling their data architecture, consolidating data, and discarding legacy systems.Big data…

Organisations are increasingly focusing on customer experience (CX), and it is overtaking pricing and product development as the key brand differentiator. Source : https://datafloq.com/read/design-iot-products-improve-customer-experience/6822 Date : September 9, 2019 at 09:56PM Tag(s) : #DATA ENG,Customer Share this… Email Facebook Twitter Linkedin Whatsapp Print

Adopting an AI chatbot should be considered a priority for organisations, as they are key in improving the customer and employee experience. Source : https://www.information-age.com/adopting-ai-chatbot-customer-employee-experience-123484849/ Date : September 9, 2019 at 10:21AM Tag(s) : #CHATBOT ENG,AI,#CHATBOT,Customer Share this… Email Facebook Twitter Linkedin Whatsapp Print

Partnership leverages complementary offerings across both companies to resolve customer service, installation and technical challenges created by 7 billion connected devices. Source : https://www.iotforall.com/press-support-installernet-partner/ Date : September 9, 2019 at 05:11PM Tag(s) : #IOT ENG,#IOT Share this… Email Facebook Twitter Linkedin Whatsapp Print

The two largest mobile operators in the US, AT&T and Verizon, have been surprisingly quiet on any customer launches on their recently introduced NB-IoT LTE … Source : https://www.lightreading.com/iot/nb-iot/atandt-and-verizon-all-quiet-on-narrowband-iot/d/d-id/753955?_mc=RSS_LR_EDT Date : September 9, 2019 at 04:56PM Tag(s) : #IOT ENG,#IOT,AT&T,Verizon Share this… Email Facebook Twitter Linkedin Whatsapp Print

The server had resumes and CV from job applicants between 2014 to 2017, many of which included personal private information such as home addresses, phone numbers, email addresses and prior work history. Source : https://gdpr.report/news/2019/09/09/privacy-third-party-exposes-user-data-from-monster-com/ Date : September 9, 2019 at 08:27AM Tag(s) : #RGPD Share this… Email Facebook Twitter…

A connected vehicle solution must enable a fleet of potentially millions of vehicles, distributed around the world, to deliver intuitive experiences including infotainment, entertainment, productivity, driver safety, driver assistance. In addition to these services in the vehicle, a connected vehicle solution is critical for fleet solutions like ride and car…

IoT offers a look behind the curtain at real-world product performance and customer behavior. See how 500 CX leaders are using IoT to improve CX processes. Source : https://smartercx.com/roi-on-iot-what-is-this-tech-giving-back-to-customer-experience/ Date : September 7, 2019 at 11:47PM Tag(s) : #IOT ENG,#IOT,Customer,ROI Share this… Email Facebook Twitter Linkedin Whatsapp Print

Data protection by design and default is nothing new. Essentially, its the GDPR’s version of ‘privacy by design’. Source : https://www.itgovernance.co.uk/blog/what-is-data-protection-by-design-and-default Date : September 7, 2019 at 10:24AM Tag(s) : #RGPD Share this… Email Facebook Twitter Linkedin Whatsapp Print

With the help of Aivo, a technology company specializing in conversational AI for customer *service*, GM implemented a smart chatbot in multiple Latin American … Source : https://financial-news.co.uk/general-motors-uses-chatbot-in-latin-america-2019090509/ Date : September 7, 2019 at 09:22AM Tag(s) : #CHATBOT ENG,#CHATBOT,General Motors,Latin America Share this… Email Facebook Twitter Linkedin Whatsapp Print

AI ​​for Health event at the Palais de Tokyo, Iskra Reic, Executive Vice President Europe & Canada of AstraZeneca and Elena Bonfiglioli, Regional Microsoft’s Health and Life Sciences Leader EMEA Source : https://hitconsultant.net/2019/09/06/microsoft-astrazeneca-launches-ai-factory-for-health-accelerator-in-europe/ Date : September 7, 2019 at 01:29AM Tag(s) : #eSANTE ENG,AI,Microsoft,Health Share this… Email Facebook Twitter Linkedin…

Dr. Gautam Sivakumar, CEO and Founder of Medisas When I started in this industry, the idea that we would put patient information in the cloud was an absurdity. How on earth could anyone justify putting the most sensitive information in our personal lives somewhere other than a locked cupboard, in…