Étiquette : customer

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of April 20, 2020

Original release date: April 27, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

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Posted in #DATA ENG #AI ENG

11 Best Firms In India For Data Scientists To Work For – 2020

We have come up with this year’s list of best firms for data scientists to work for after carefully examining many Indian and globally located firms that provide a conducive environment for data scientists to learn and grow. We have considered criteria such as work culture for data science teams,…

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Posted in #CHATBOT ENG

How chatbots will benefit businesses

How chatbots will benefit businesses? Source : https://chatbotslife.com/how-chatbots-will-benefit-businesses-f2ab4e588bb9?source=rss—-a49517e4c30b—4 Date : April 27, 2020 at 03:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Advantages of Data-driven Marketing Over Traditional Marketing

With the technological advances in big data and how we collect, process, and analyze it, marketing as we know it has changed through the years. Data-driven strategies have pushed the envelope when it comes to predicting customer behavior and adapting approaches accordingly. Source : https://datafloq.com/read/advantages-data-driven-marketing-over-traditional-marketing/8257 Date : April 26, 2020…

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Posted in #RGPD ENG

UK data think tanks clash over the use of contact-tracing apps

Contact-tracing apps have sparked a major debate in the UK about the collection of personal data and the flexibility of privacy protection laws. Source : https://www.itpro.co.uk/policy-legislation/data-governance/355426/conflict-over-the-use-of-personal-data-after-lockdown Date : April 24, 2020 at 01:19PM Tag(s) : Médias spécialisés Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG

Research: Impact Of Work From Home On Analytics Functions

Working from home as a business practice requires a lot more than connectivity and overall productivity. For Work from Home (WFH) to be effective, an organization must attempt to extend all the facilities available in the office to the employee’s home. The current lockdown, due to the COVID-19 pandemic, has…

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Posted in #DATA ENG

Improving Data Quality for the Insurance Industry – Why and How

How does an insurance company determine who is and who isn’t eligible for a policy? How do they decide on the premium that must be paid? How do they know which claims should be settled and which are fraudulent? The answers to all these questions can be unlocked using data.As…

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Posted in #CHATBOT ENG

Voicebot — All you must know

When you hear of the name ‘voicebot’, what is the first thing come up in your mind? Amazon Alexa? Apple Siri? Or Ok Google? Yes, they are voicebots. These voicebots serve in a sound box. Source : https://chatbotslife.com/voicebot-all-you-must-know-fe4847e17b64?source=rss—-a49517e4c30b—4 Date : April 24, 2020 at 03:44PM Tag(s) : #CHATBOT ENG Share this……

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Posted in #CHATBOT ENG #AI ENG

How AI Chatbots in Finance are Reshaping Customer Service

AI chatbots in finance, insurance companies and banks have established themselves as the best tool to add value to the user experience and cut management costs. Source : https://chatbotslife.com/how-ai-chatbots-in-finance-are-reshaping-customer-service-ceacb093a3b6?source=rss—-a49517e4c30b—4 Date : April 24, 2020 at 03:43PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Cultivating a culture of customer connection: A CX Moment with Slack’s Ali Rayl

Businesses are going through an unprecedented and unpredictable time–almost overnight, whole industries shifted from being in offices to working from home. We’re all trying to work within this new reality as it happens, and that kind of change brings with it unknowns for our customers. Source : https://www.zendesk.fr/blog/cx-moment-slack-ali-rayl/ Date :…

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Posted in #CHATBOT ENG

3 important principles of change management

Businesses are rapidly evolving, particularly in response to the COVID-19 pandemic. If anything, the pandemic has accelerated change, demanding organizations make bigger pivots even faster. As Beth Comstock, former vice chair of General Electric, wrote in her 2018 book Imagine It Forward: “The pace of change will never be slower…

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Posted in #DATA ENG #AI ENG

How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience

Running a business is all about winning customer experiences, which is best done by being available to them anytime they want to connect. In the era of instant gratification, customers want immediate response to their queries and resolution for their issues. Source : https://datafloq.com/read/how-artificial-intelligence-is-poised-to-transform-contact-center-customer-experience/8246 Date : April 23, 2020 at…

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Posted in #SECURITE ENG

Reduce identity fraud and streamline your sales processes across your stores – Thales

ID Verification for any types of industries and governments: find out how you can streamline your sales processes, across all your stores or offices. Our automated and easy-to-use identity verification service reduces identity fraud improves customer onboarding experience and easily integrates in existing processes and equipment such as ID scanner….

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Posted in #eSANTE ENG

Healthcare Data Platform H1 Raises $12.9M to Fuel Growth

H1, an NYC-based provider of data-driven solutions for the healthcare industry, announced today the completion of its first institutional funding round. Menlo Ventures led the $12.9 million Series A, joined by Novartis DRX, Y Combinator, Baron Davis Enterprises, ClearPoint Investment Partners, Jeff Hammerbacher, Liquid 2 Ventures, and Underscore VC. Greg Yap, partner at…

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Posted in #AI ENG

The global AI agenda: Asia-Pacific

This report is part of “The global AI agenda,” a thought leadership program by MIT Technology Review Insights examining how organizations are using AI today and planning to do so in the future. Featuring a global survey of 1,004 AI experts conducted in January and February 2020, it explores AI adoption,…

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Posted in #SECURITE ENG

Thales one-stop services platform to digitalize mobile subscriber enrollment – Thales

With Thales Trusted Digital Identity Services Platform, telecom operators can address challenges such as compliance with anti-fraud regulations as well as the need to implement far more efficient processes for customer enrollment, including automatic form filling. Solutions can be tailored precisely to the specific requirements of each individual telecom operator,…

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Posted in #DATA ENG

3 Fantastic Data-Driven Invoicing Software Options For SMEs

Big data is changing a number of variables for businesses. One of the biggest changes big data has created pertains to invoicing. Source : https://www.smartdatacollective.com/3-data-driven-invoicing-software-options-for-smes/ Date : April 22, 2020 at 05:55PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #AI ENG

All The Chatbots That Are Helping In Fight Against COVID-19

Companies across the world are struggling to communicate with customers with direct interactions discouraged with lockdowns enforced amid COVID-19. To surmount these problems, many enterprises are adopting chatbots. These not only help them interact with customers, but also help spread awareness about the ongoing pandemic. Source : https://analyticsindiamag.com/all-the-chatbots-that-are-helping-in-fight-against-covid-19/?utm_source=rss&utm_medium=rss&utm_campaign=all-the-chatbots-that-are-helping-in-fight-against-covid-19 Date :…

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Posted in #DATA ENG

New Data Tools Offer Sales Boosting Opportunities For Remote Working

Big data has created numerous new opportunities in the marketing profession. The benefits machine learning and big data are creating are becoming clearer than ever during this massive pandemic. Source : https://www.smartdatacollective.com/new-data-tools-offer-sales-boosting-opportunities-for-remote-working/ Date : April 22, 2020 at 05:55PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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Posted in #CHATBOT ENG #AI ENG

How can an AI chatbot help your business nail a great customer experience

Great customer service hails from a place of operational efficiency and technological vigor. Businesses that have the right technology at hand can engineer exceptional customer experiences that boost customer satisfaction, create loyalty, increase customer lifetime value, and amplify advocacy. Source : https://chatbotslife.com/how-can-an-ai-chatbot-help-your-business-nail-a-great-customer-experience-757862953c56?source=rss—-a49517e4c30b—4 Date : April 22, 2020 at 04:46PM Tag(s)…