Étiquette : customer

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Posted in #CHATBOT FRA

Mesurer‌ ‌l’expérience‌ ‌client,‌ ‌impossible‌ ‌?‌

L’expérience‌ ‌client…‌ ‌Voilà‌ ‌un‌ ‌concept‌ ‌qui‌ ‌fait‌ ‌beaucoup‌ ‌parler‌ ‌depuis‌ ‌plusieurs‌ ‌années‌ ‌!‌ ‌ Source : https://siecledigital.fr/2020/04/22/mesurer%E2%80%8C-%E2%80%8Clexperience%E2%80%8C-%E2%80%8Cclient%E2%80%8C-%E2%80%8Cimpossible%E2%80%8C/ Date : April 22, 2020 at 02:23PM Tag(s) : Médias spécialisés,évènement2 Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #RGPD ENG

Canadian privacy officer’s report neither impartial nor independent, says Facebook

Facebook has filed its response to a report from Canada’s privacy officer claiming it was neither impartial nor independent Source : https://gdpr.report/news/2020/04/21/canadian-privacy-officers-report-impartial-nor-independent-facebook/ Date : April 21, 2020 at 10:34PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG #AI ENG

How Can Small Businesses Utilize The Power Of AI

Artificial intelligence is revolutionizing industries, departments, and the way we live our daily lives. Innovative technologies are emerging and changing the way we interact with our environment while small businesses are certainly not left behind. They have the opportunity to seize the very best of AI and improve their performance…

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Posted in #CHATBOT ENG #AI ENG

Top 10 AI Chatbot Building Platforms For 2020

Chatbots provide a helping hand between human and machine communication. According to sources, the size of the global conversational AI market will grow to $15.7 billion by 2024, at a Compound Annual Growth Rate of 30.2% during the forecast period. It is considered as one of the most preferred interfaces…

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Posted in #CHATBOT ENG

5 Use Cases for Natural Language Processing Application in Marketing

Source : https://customerthink.com/5-use-cases-for-natural-language-processing-application-in-marketing/ Date : April 21, 2020 at 01:15AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of April 13, 2020

The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available. Source : https://www.us-cert.gov/ncas/bulletins/sb20-111 Date : April…

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Posted in #AI ENG

How Is AI Impacting The Digital Marketing Industry

In modern-day marketing, artificial intelligence (AI) plays a prominent role. AI has become an essential part of digital marketing strategies, and it has proven to be a successful tool. Marketers are willing to use AI more and more as this intelligent tool makes life easy for them. Source : https://analyticsindiamag.com/how-is-ai-impacting-the-digital-marketing-industry/?utm_source=rss&utm_medium=rss&utm_campaign=how-is-ai-impacting-the-digital-marketing-industry…

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Posted in #CHATBOT ENG

9 Online Resources to Learn About Chatbot Development

Chatbots are now a necessity for many businesses across the world. They optimize interactions with customers and can process requests or inquiries through simple conversations. If you’re looking for online resources to help you learn about chatbot development, you’re not alone. This area has been picking up momentum alongside coding….

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Posted in #CHATBOT ENG

Chatbot Struggles: Strained by COVID-19

As a result of the ongoing lockdown, I’ve had a lot more time to explore the chatbot community and read about the many chatbot solutions that have been created around COVID-19. Source : https://chatbotslife.com/chatbot-struggles-strained-by-covid-19-a83229d7d87f?source=rss—-a49517e4c30b—4 Date : April 20, 2020 at 04:11PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter…

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Posted in #BLOCKCHAIN ENG

South Africa Proposes 30 Rules to Regulate Cryptocurrency

South Africa’s top financial regulators, including the South African Reserve Bank, have jointly released a policy paper with 30 recommendations for the regulation of cryptocurrency and related service providers. They aim to be in compliance with the cryptocurrency standards set by the Financial Action Task Force (FATF). Source : https://news.bitcoin.com/south-africa-cryptocurrency/…

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Posted in #CHATBOT ENG

A Conversational UI Maturity Model: a guide to take your bot to the next level

You may or may not own an Alexa in your home. You probably use Siri to set timers on your phone. Your latest interaction with any brand might have been automated at first. What you may never think about is the levels of tech maturity of Conversational UI. Source :…

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Posted in #CHATBOT ENG #AI ENG

Conversational AI Startup Raises $20M Series B Led By Lightspeed Venture Partners

Conversational AI startup Yellow Messenger has recently raised $20 million in Series B funding led by Lightspeed Venture Partners and Lightspeed India Partners. Source : https://analyticsindiamag.com/conversational-ai-startup-raises-20m-series-b-led-by-lightspeed-venture-partners/?utm_source=rss&utm_medium=rss&utm_campaign=conversational-ai-startup-raises-20m-series-b-led-by-lightspeed-venture-partners Date : April 17, 2020 at 02:06PM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

How to Make an Effective Chatbot

Chatbots have the potential to create personable life-like experiences for your customers. They resemble text messaging, a popular mode of communication. And they can take the place of boring old forms or text-heavy web pages. Source : https://chatbotslife.com/how-to-make-an-effective-chatbot-59edebca8033?source=rss—-a49517e4c30b—4 Date : April 17, 2020 at 04:26PM Tag(s) : #CHATBOT ENG Share this……

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Posted in #CHATBOT ENG

Deploying more conversational chatbots

The comedian Bill Burr has said he refuses to call into automated customer service lines for fear that, years later on his death bed, all he’ll be able to think about are the moments he wasted dealing with chatbots. Source : http://news.mit.edu/2020/posh-chatbots-0417 Date : April 17, 2020 at 06:16AM Tag(s)…

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Posted in #DATA ENG #AI ENG

Analytics and Data Science India Industry Study 2020

The Indian Analytics domain has undergone significant development over the last year, and more so ever since AIM began researching and studying the domain 6 years ago. In the latest edition of the Indian analytics study, AIM Research, in association with AnalytixLabs, provides insights on the overall analytics domain and…

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Posted in #RGPD ENG

How organisations can succeed with data protection around the world?

When GDPR was first introduced to the EU in 2018, the rest of the world watched keenly to assess the results. Initially, there was a lot of unease among email marketers regarding GDPR as they were concerned that program performance would be dampened by the tighter regulations. Source : https://gdpr.report/news/2020/04/17/how-organisations-can-succeed-with-data-protection-around-the-world/…

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Posted in #BLOCKCHAIN ENG

DentaVox: Market Statistics Powered by Blockchain

Back in November 2017, the Netherlands-based Dentacoin Foundation launched its market research platform DentaVox among other software products to raise oral health awareness with the help of blockchain. Two and a half years later, DentaVox has already gained international traction as a trustworthy source of dental market statistics with its…

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Posted in #CHATBOT ENG #AI ENG

Voices in AI – Episode 111: A Conversation with Robert Brooker

On Episode 111 of Voices in AI, Byron discusses the nature of intelligence and Artificial Intelligence within the industrial internet with Robert Booker of Win-911. Source : https://gigaom.com/2020/04/16/voices-in-ai-episode-111-a-conversation-with-robert-brooker/ Date : April 16, 2020 at 02:39PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #IOT ENG

Mobile IoT roaming goes live across Europe

Deutsche Telekom signs NarrowBand IoT roaming agreements with Swisscom, Telia Company and Vodafone Mobile IoT roaming available in 18 European countries Additional countries to follow suit later this year Source : https://iotbusinessnews.com/2020/04/16/90211-mobile-iot-roaming-goes-live-across-europe/ Date : April 16, 2020 at 06:30PM Tag(s) : #IOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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Posted in #DATA ENG

Customer data visualization

What is data visualization? Well, it’s exactly what it sounds like — using charts, maps, infographics, and other images to visually convey the meaning of data. Source : https://www.zendesk.fr/blog/customer-data-visualization/ Date : April 16, 2020 at 02:01AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print