Étiquette : customer

In the wake of increasing cyberbullying to fake news, Social Media Matters has partnered with Spectrum Labs to launch a Behaviour Identification Model in order to detect caste discrimination within online communities. Source : https://analyticsindiamag.com/a-new-ai-tool-to-detect-remove-caste-based-abuse-from-social-media-platforms/?utm_source=rss&utm_medium=rss&utm_campaign=a-new-ai-tool-to-detect-remove-caste-based-abuse-from-social-media-platforms Date : April 15, 2020 at 03:38PM Tag(s) : #AI ENG Share this… Email Facebook…

Artificial intelligence (AI) has transformed the way businesses interact and engage with customers. The modern-day businesses are rapidly shifting from transactional to conversational relationships. Source : https://chatbotslife.com/chatbot-vs-live-chat-the-pros-cons-for-your-business-d0fa124814e6?source=rss—-a49517e4c30b—4 Date : April 14, 2020 at 08:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

The year might have started on an ominous note with recession indicators flashing signs of an economic downturn, but the space of analytics has never looked more indispensable. With companies scrambling to pare costs, more data-driven decision-making will prove to be a simple yet effective proposition for these times. Source…

Original release date: April 13, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

In the previous blog, we discussed how to securely access Azure Data Services from Azure Databricks using Virtual Network Service Endpoints or Private Link. Given a baseline of those best practices, in this article we walkthrough detailed steps on how to harden your Azure Databricks deployment from a network security…

Chip Conley, head of global hospitality and strategy at Airbnb, believed that experience of staying in Airbnb is the soul of customer strategy. He accepted that data analytics is the key to understand and connect customer’s voice to Airbnb product line so envisage the experience customers are seeking when select…

Friendly security can save lives – and that’s not just a provocative phrase to get your attention. It’s actually true. Source : https://hitconsultant.net/2020/04/13/examining-a-hospital-ransomware-outbreak/ Date : April 13, 2020 at 06:04AM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

90% of all data in the world has been generated in the last two years. Source : https://www.smartdatacollective.com/4-key-competitive-advantages-of-big-data-in-business/ Date : April 10, 2020 at 09:30PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

One of the biggest challenges organizations face with Customer Relationship Management (CRM) platforms is the low usability and adoption rates. In our experience, this is caused primarily due to two significant reasons … Source : https://chatbotslife.com/how-are-chatbots-boosting-the-crm-adoption-rates-309754e1a0f?source=rss—-a49517e4c30b—4 Date : April 10, 2020 at 03:59PM Tag(s) : #CHATBOT ENG Share this… Email…

Top 6 Chatbots Builder Which Must be Considered in 2020 to Build Effective Chatbots. Source : https://chatbotslife.com/top-6-chatbot-builder-which-must-be-considered-in-2020-to-build-effective-chatbot-94aa1258ccf0?source=rss—-a49517e4c30b—4 Date : April 10, 2020 at 03:59PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Although the concept of telehealth has existed for decades, it’s been relatively slow to catch on. Getting patients to feel comfortable with the idea of online care—and finding medical professionals who felt confident about conducting their work in a remote setting—has not been easy. Even with willing participants and infrastructure…

A recent article in BusinessWeek titled “Farmers Fight John Deere Over Who Gets to Fix an $800,000 Tractor” highlights a key challenge with which organizations must wrestle on their Digital Transformation journey: how to create win-win scenarios for one’s customers. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:943940 Date : April 10, 2020 at 12:24AM…

Develop and deploy an Action on Google with ZERO coding. Source : https://chatbotslife.com/lets-win-a-hey-google-t-shirt-in-90-minutes-e0219781a83a?source=rss—-a49517e4c30b—4 Date : April 9, 2020 at 07:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Today almost all modern technologies are in full swing, and one such technology is Artificial Intelligence (AI). This modern technology just looks like a science fiction story, but presently it is more closer to that. Most of the businesses and entrepreneurs are putting efforts to integrate this advanced technology within…

Internet of Things is the perfect example of something being so simple and elegant yet being an astounding and breakthrough innovation in the modern era of disruptive technologies. This technology has already projected its influence over typical machine-based industries like oil & gas, automotive, manufacturing, utilities, etc. Source : https://www.iotcentral.io/blog/iot-in-hospitality-providing-innovative-benefits-to-guests…

Predictions are never certainties – no matter how much some believe in them. Business Week, for example, doubted the early potential of the Japanese car industry as unlikely “to carve out a big share of the market for itself.” Source : https://iotbusinessnews.com/2020/04/09/31236-the-overpromise-underdelivery-of-iot-subscription-revenue/ Date : April 10, 2020 at 04:08AM Tag(s)…

How can AI Chatbots help the telecom industry? From improving major KPIs like customer experience and providing support 24/7 to reducing fraud and operational costs, smart chatbots and Artificial Intelligence in telecom contact centers are becoming increasingly popular but require preparation. Here we will assess key points to consider when…

Messaging helps people foster strong relationships with their family and friends. Now messaging platforms are open for business. Conversational business comprises the different ways messaging channels can be used in support, marketing, sales, and beyond. Source : https://www.zendesk.fr/blog/conversational-business/ Date : April 8, 2020 at 09:38PM Tag(s) : #CHATBOT ENG Share…

If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it’s that we have been forced to introspect on the healthcare sector, both public and private, and whether it has the tools it needs — not only to deal with such crises, but to ensure the best possible…

Pour aider ou convaincre, l’essentiel est d’entendre ce qui n’est pas dit Par Jean Luc Marini, directeur du Lab IA de Axys Consultants Quel est l’apport de l’IA pour analyser ce qui n’est pas dit ? C’est en partant de ce postulat que nous avons développé Smart Customer Care Insight. Accompagner…